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Hotel Imperial, a Luxury Collection Hotel, Vienna

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Imperial, a Luxury Collection Hotel, Vienna

Property amenity
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Suite, 1 Bedroom, Non Smoking
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service
  • Parking available
  • Breakfast available

Explore the area

Map
Kaerntner Ring 16, Vienna, Vienna, 1015
  • Vienna Music Society
    2 min walk
  • Café Imperial
    1 min walk
  • Schwarzenbergplatz Tram Stop
    2 min walk
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View

Junior Suite, 2 Single Beds, Non Smoking, City View

Junior Suite, 2 Single Beds, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View (Balcony)

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, City View

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking, City View

Royal Suite, 1 Bedroom, Non Smoking, City View

Royal Suite, 1 Bedroom, Non Smoking, City View

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Imperial, a Luxury Collection Hotel, Vienna

Luxury Vienna hotel in Innere Stadt with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Hotel Imperial, a Luxury Collection Hotel, Vienna offers 138 accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Imperial, a Luxury Collection Hotel, Vienna. During your stay, you're just a quick walk from Vienna State Opera. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Cafe Imperial Wien
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Steps from Vienna Music Society and 5 minutes by foot from Vienna State Opera
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Imperial, a Luxury Collection Hotel, Vienna. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Cafe Imperial Wien - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
OPUS Restaurant - This fine-dining restaurant specializes in international cuisine. Reservations are required. Open select days.
Imperial Bar Wien - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 35 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 47 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Imperial Wien
  • OPUS Restaurant
  • Imperial Bar Wien

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 47 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Hotel Imperial, a Luxury Collection Hotel, Vienna offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Imperial
Hotel Imperial Luxury Collection Hotel
Hotel Imperial Luxury Collection Hotel Vienna
Imperial Luxury Collection
Imperial Luxury Collection Vienna
Hotel Imperial a Luxury Collection Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 713 out of 830 reviews" "
Rating 8 - Good. 91 out of 830 reviews" "
Rating 6 - Okay. 14 out of 830 reviews" "
Rating 4 - Poor. 4 out of 830 reviews" "
Rating 2 - Terrible. 8 out of 830 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Not up to standards for “The Luxury Collection” at Bonvoy. Have stayed in other Bonvoy Luxury Collection hotels and Hotel Imperial suite amenities need upgrading. Finishes and fixtures are builder grade and from the early 2000’s. Very shocked at lack of quality bathroom fixtures, bidets, shower, AC in room non-functioning, and furniture condition. Finally, Bellman was extremely rude upon arrival bc we were dropped off at the back entrance to hotel???
Stayed 3 nights in Sep 2024

10/10 Excellent

Wanetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite hotel in the world, and I have been to over 34 different countries. So that’s saying a lot. Staff is amazing. They are the ones who made my stay wonderful.
Stayed 3 nights in Sep 2024

6/10 Okay

Alya

Stayed 4 nights in Oct 2023

10/10 Excellent

Dr Jean M

Liked: Staff & service, amenities, property conditions & facilities
Stunning hotel (previously a palace) with tremendous staff. Excellent breakfast and a great bar. Would stay here again!!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Yoshimi

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property -- it was gorgous and inviting.
Stayed 3 nights in May 2024

10/10 Excellent

Drake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and courteous staff, beautiful rooms and common areas, and a great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna holiday
Great service and location. Easy access to everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spectacular
Stayed 1 night in Jul 2024

10/10 Excellent

GAGAN JOT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It location is very good and close to all the main attractions in Vienna
Stayed 5 nights in Jul 2024

8/10 Good

Jozef

Stayed 2 nights in Jul 2024

10/10 Excellent

Ann, New York

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jian

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Beautiful hotel… not a summer option for me
The hotel is beautiful and it’s history is pristinely preserved. We stayed for one night as we had a layover during the summer. It was hot and they have the thermostats regulated in terms of what temperature you could turn it down to. It was so hot the only alternative we were given as ordinary people was a fan. I was unable to sleep all night which made the 18 hour journey home next day miserable. I’m sure they don’t say no when other heads of state or VIPs stay there but they said no to a regular guest paying $600/nt. I’ve been to other hotels in Vienna during the summer who will not do this to their guests. So this will be a pass for me during the summer.
Stayed 1 night in Jul 2024

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, amenities
Classy hotel but the amenities were a tad outdated and the bathrooms needed renovating
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic
Iconic hotel. Great location in walking distance to a lot of attractions. Great service and very accommodating with an early check in and connecting rooms. It felt like a huge apartment. Bathroom was small but in good condition.
Stayed 3 nights in Jul 2024

10/10 Excellent

Norman

Stayed 3 nights in Jun 2024

10/10 Excellent

Toni, Encinitas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent service.
Stayed 5 nights in May 2024

10/10 Excellent

Mylene, Hasbrouck Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place. Excellent hotel, service & staff. Special thank you to Rafael & Sindy. Sincerely, Mylene
Stayed 2 nights in May 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel. Perfect location to explore the city. Excellent service. We had a great time
Stayed 8 nights in May 2024

10/10 Excellent

Joy Sze Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great team very welcoming and helpful. Great restaurant & location.
Stayed 4 nights in May 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024