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PLAZA Premium Wien

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PLAZA Premium Wien

Front of property
Reception
Comfort Twin Room
Daily buffet breakfast (EUR 19.00 per person)
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Vienna Twin Tower
    3 min walk
  • Dussmann's Genusswelt
    1 min walk
  • Windtenstraße Tram Stop
    10 min walk
  • Vienna (VIE-Vienna Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Double Room

In-room safe, desk, laptop workspace, blackout curtains

Comfort Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

Suite | Living area

Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Single Room

  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Room

Lyf Schönbrunn Vienna

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (292)
The price is €81
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Lyf Schönbrunn Vienna

About this property

PLAZA Premium Wien

Pet-friendly hotel with a full-service spa connected to the convention center in Vienna
This smoke-free hotel features a full-service spa, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
PLAZA Premium Wien offers 173 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desk chairs. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at PLAZA Premium Wien. During your stay, you'll be connected to the convention center, and just a quick walk from Vienna Twin Tower. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front-desk safe, a 24-hour business center, and 8 meeting rooms
  • 6 minutes by car from Belvedere and 7 minutes from Schönbrunn Palace
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
PLAZA Premium Wien offers its guests a full-service spa. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly PLAZA Premium Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered extended parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 19.00 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (646 square feet)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Front entrance ramp
  • Hand-held shower head
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 80-cm TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Airport shuttle fee: EUR 100 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
PLAZA Premium Wien offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Pets not permitted in the restaurant and at the buffet

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

PLAZA Premium Wien Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 112 reviews" "
Rating 8 - Good. 32 out of 112 reviews" "
Rating 6 - Okay. 12 out of 112 reviews" "
Rating 4 - Poor. 6 out of 112 reviews" "
Rating 2 - Terrible. 7 out of 112 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked how close it was to shops, transport can be expensive but if you have a car this would be a great place. The only reason I gave 2 stars for staff was because when I went to check out and give my card to the 24hour reception, no one was there, I waited 5 minutes and walked around no one was there. So I just wrote my name on an envelope with my cards inside and left it on the desk. I saw the night before that there was no one at the desk aswell
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulo Cesar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Friendly professional staff at check in. Easy parking in safe underground garage. Unable to locate at first. Nothing like picture sent by expedia. Also name blocked by two coaches parked outside. Various marks on carpet in room. Reported to staff who declined to see it. Comfortable beds great shower. Fridge in room which helped as weather very hot. Asked for room to be serviced. Only changed towels and made bed did not hoover as some food debris still in situ on my return. Great choose at buffet breakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

darko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Mar 2024

2/10 Terrible

Bertalan

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Paid for the room but haven't got one
Me and my family booked two rooms, the hotel took the money, got the confirmation email. When we arrived we've been informed there's only one room available even if we booked two in advance. The receptionist told that we can go to a different hotel than get the receipt from the other hotel and they pay it back..Fuming.. Worst hotel experience in my life. Never again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto. Buena conexion con el transporte publico con el cual se llega bastante rapido a todos los lugares turisticos. Ecele te limpieza y atencion por parte de los empleados
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Miguel

Stayed 3 nights in Sep 2023

10/10 Excellent

Giulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. The rooms are clean, the mattress is good. One point is there was only one coffee machine working. What caused a line on the breakfast. Despite that, the rest is nice.
Stayed 3 nights in Jul 2023

4/10 Poor

Raminta

Stayed 3 nights in Jul 2023

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and nice people in the reception good breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

imtiaz

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location , transit options to go to downtown. Rooms / bathroom are spacious and modern. Bed is comfortable and linen welcoming .
Stayed 1 night in Jul 2023

10/10 Excellent

imtiaz

Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast buffet, close to some parks to run and walk in (Wienerberg)

10/10 Excellent

Long

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really quite, great breakfast, nice receptionists. Love to be there!
Stayed 3 nights in May 2023

10/10 Excellent

Sead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
We stayed just one night. Check in was very easy. If you get there before 6pm you can help yourself to complimentary coffee in the lobby. Parking is easy but 20 Euros extra. Breakfast was included and offered plenty of healthy choices. Even fresh squeezed orange juice.
Stayed 1 night in May 2023

10/10 Excellent

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet has lots of option and extended hour. My favorite is the self-pressed orange juice maker.
Stayed 3 nights in May 2023

10/10 Excellent

Petra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Sanjeev, White Plains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice, the room we checked into had a smell. They right away gave us 2 rooms. The complimentary breakfast is very expansive with lot of options.
Stayed 1 night in Apr 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Andrés

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, ruhige Lage, leider zu kurz da gewesen.
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage, verkehrstechnisch gut angebunden, sehr freundliches Personal, optimales Frühstück, kann ohne Bedenken weiter empfohlen werden.
Stayed 2 nights in Jul 2024

6/10 Okay

Katherine

Travelled with family and small children
Disliked: Cleanliness, amenities
要06:00前掛上清清潔房間的牌才會清潔！！太早了，要隔夜掛上！！
Stayed 4 nights in Jul 2024