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Hotel Austral

3.0 star property

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Photo gallery for Hotel Austral

Exterior
Lobby
Interior
Interior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Villarino 292, Costanera del Rio Negro, Viedma, Rio Negro, R8500LGP
  • Church of Our Lady of Mercy
    ‪9 min walk‬
  • Calesita La Maragata
    ‪18 min walk‬
  • Museo Histórico Emma Nozzi
    ‪20 min walk‬
  • Carmen de Patagones (CPG)
    ‪13 min drive‬

Room options

View all photos for Basic Room

Blackout curtains, free WiFi

Basic Room

  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Heart Depatamentos

  • Kitchen
  • Free WiFi
  • Microwave
The price is €57
for 1 night
for 1 night
7 Mar - 8 Mar
Heart Depatamentos

About this property

Hotel Austral

Adults-only hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Hotel Austral offers 98 accommodations with hair dryers and complimentary toiletries. Cable television is provided.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Austral, you're just a quick walk from Church of Our Lady of Mercy. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a business center, conference space, and an elevator
  • 9 minutes by foot from Church of Our Lady of Mercy and a 3-minute drive from Casino del Río
  • Beach shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Hotel Austral also features dry cleaning/laundry services, room service (during limited hours), and an elevator. Self parking is free.

This 3-star Viedma hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.
Hotel Austral has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Beach shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: ARS 220-600 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre
  • Conference space

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch TV
  • TV channels

More

  • In-room massage
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Austral

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately ARS 220 to 600 per person
  • Late check-in fee for check-in between 11:00 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Austral Viedma
Hotel Austral Viedma
Hotel Austral Hotel
Hotel Austral Viedma
Hotel Austral Hotel Viedma

Hotel Austral Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 90 out of 382 reviews
Rating 8 - Good. 165 out of 382 reviews
Rating 6 - Okay. 89 out of 382 reviews
Rating 4 - Poor. 23 out of 382 reviews
Rating 2 - Terrible. 15 out of 382 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gianni, Linden

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst and crappy hotel in the area I never stay in a hotel like that dirty people smokes I don’t know what in the room oldest hotel in the whole country nothing like what you guys describe on the pictures
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location, feels more like a 4 star hotel totally to recommend
Stayed 1 night in Dec 2019

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a beautiful location with a great seafood restaurant within walking distance. Staff of hotel were very nice and helpful. Breakfast was included and very good. The air conditioning was weak. We would stay here again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

John

Disliked: Property conditions & facilities
Avoid if you can
The lady at reception was very nice and breakfast was acceptable but on the day we arrived there was no hot water or glasses in the room or bathroom which is not what you expect for supposedly the best hotel in town. Check out was very early at 10a.m with no possibility of a late check out although we were allowed to wait in the lounge albeit that there was no avalanche of people checking in so on the face of it the management need some customer care training.
Stayed 1 night in Feb 2019

6/10 Okay

TRINITY, LOS ANGELES

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I LIKE LIKE THE BREAKFAST FOOD AND SPACIOUS AREA. I LIKE THE CLEANLINESS. SERVERS ARE VERY PLEASANT & HELPFUL. I DON'T LIKE THAT NONE OF THE STAFF CAN'T COMMUNICATE IN ENGLISH. BEING A PLACE TO BE VISITED BY FOREIGNERS, MY SUGGESTION IS THAT AT LEAST ONE STAFF SHOULD BE AVAILABLE E TO SPEAK ENGLISH. I DON'T LIKE THE TIMES WHEN THERE WAS NO ELECTRICITY. I AM AFRAID THAT IT WOULD HAPPEN WHILE I AM IN THE ELEVATOR. DURING OUR 2 DAY STAY, ELECTRICITY WENT OFF COUPLE OF TIMES WITHOUT ANY INFORMATION WHY IT HAPPENED & WHEN IT WOULD BE BACK ON. ONE TIME I WAS IN THE SHOWER AND IT WAS VERY SCARY. THERE SHOULD BE A GENERATOR THAT WOULD KICK ON RIGHT AWAY.
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
good
A little run down , bathroom fixtures and door locks are out if date. overall pretty clean, helpful staff , secure fenced parking in a garage.
Stayed 1 night in Feb 2018

6/10 Okay

Bergrider, Australia

Liked: Cleanliness
Good location near the waterfront
AC was turned off mid-afternoon and cooling did not come back on that night, for a hot room this was uncomfortable and 'nothing could be done'. Lower River view room had lots of traffic noise ( windows open to cool the hot room). Otherwise clean but care-work.
Stayed 1 night in Jan 2018

8/10 Good

Steven

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

John, London

Liked: Staff & service
The best hotel option in Viedma
With few or no other options this is by far the best option in Viedma, and while not top grade is perfectly satisfactory and extraordinarily good value. While the rooms at the front have a pleasant river view they can be very noisy with all- night traffic noise, and a room at the rear is recommended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Deborah, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The location was perfect, the staff was very helpful and the room was large with a omfortable bed and pillow. Only complaint was the wifi was a little weak in our room and there was a quite a bit of road noise. But al things considered, I'd definitely stay there again."

4/10 Poor

Daniel, Palm Springs

Disliked: Cleanliness, property conditions & facilities
Noisy hotel with poor service
The hotel was very noisy. The road noise was really bad especially as it was Friday and all the local kids were driving up and down revving their bikes and cars till about 3 am. Also they put a school party on ur floor and they were making a terrible noise until about 2 am. So we got very little sleep,

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Good breakfasts,good location but some issues.
We felt that when we arrived that the reception was not very welcoming and whilst efficient at checking us in we did not feel that the reception staff were very pleasant.In addition despite being non smokers we were later asked to pay a fine of 700 pesos for smoking in the room. We explained that we had never smoked in our lives and felt that they did not believe us. We did not pay the fine.Also we bought tea and cakes in the snack bar and were overcharged for two very,very small pieces of cake Also there was no menu available so one needs to check prices beforehand. We felt that the snack bar was very poor value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel Austral - A faded gem
I needed a break from hostels and a sleepy town to relax in. Viedma and Hotel Austral fit the bill perfectly. After reading the reviews here I felt I was taking a chance, but the hotel seemed like the best bet. And while it's clear this property is past its prime, the staff where excellent and also constantly cleaning. The room itself was basic, but with a new and clean bread spread and duvet. The bathroom was equivalent to what you'd find at a Delta in North America. The lobby is styled as a grand sitting room complete with a piano player and comfy chairs. Unfortunately this was the only place I could get wifi. Wifi didn't reach my room. The location is in the very centre of Viedma situated directly on the river. A few good restaurants around the hotel and the river walk makes for a relaxing afternoon. Summary: If you're expecting a first class hotel you'll be disappointed. This is a comfortable mid range hotel. Just relax and enjoy the town.

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una muy buena experiencia
Había leído algunas opiniones no favorables, pero nos arriesgaos igual y el resultado fue muy bueno. La recepción muy atenta, la habitación limpia, provista de todo lo que ofrecen, muy confortable y con una hermosa vista al río. El desayuno muy bien de acuerdo a su categoría (tres estrellas) y un poco mejor que su categoría en la variedad de tortas y dulces
Stayed 1 night in Jun 2024

2/10 Terrible

Gonzalo

Stayed 1 night in Nov 2023

6/10 Okay

Roberto Natalio

Liked: Cleanliness
Buena ubicación, limpio, hacia frio en algunas hab
Stayed 1 night in Jul 2023

8/10 Good

nestor

Stayed 1 night in Apr 2023

2/10 Terrible

Aldo

Stayed 1 night in Mar 2023

10/10 Excellent

Sergio Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel
Stayed 3 nights in Mar 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023