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SureStay Plus Hotel by Best Western Hesperia

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Hesperia

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Outdoor spa tub
Lobby
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
12033 Oakwood Ave, Hesperia, CA, 92345
  • The Mall of Victor Valley
    ‪17 min walk‬
  • Scandia Family Fun Center
    ‪18 min walk‬
  • Desert Valley Hospital
    ‪4 min drive‬
  • Victorville, CA (VCV-Southern California Logistics)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Room

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1002)
The price is €95
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

SureStay Plus Hotel by Best Western Hesperia

Hotel in Hesperia with free breakfast and a 24-hour front desk
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Hesperia offers 68 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Hesperia. During your stay, you'll be within walking distance of The Mall of Victor Valley. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities
  • Just a 2-minute drive from Scandia Family Fun Center and a few minutes from The Mall of Victor Valley
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly SureStay Plus Hotel by Best Western Hesperia also features an outdoor pool, laundry facilities, and express check-out. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Hesperia was completed in December 2020.

Smoking is allowed in designated areas at this Hesperia hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Outdoor pool
  • Shopping centre

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Designated smoking areas
  • Renovated entire property – December 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

TRICITY INN
Surestay Plus By Best Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel
SureStay Plus Hotel by Best Western Hesperia Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel Hesperia

SureStay Plus Hotel by Best Western Hesperia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 213 out of 559 reviews
Rating 8 - Good. 158 out of 559 reviews
Rating 6 - Okay. 81 out of 559 reviews
Rating 4 - Poor. 41 out of 559 reviews
Rating 2 - Terrible. 66 out of 559 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Business traveller
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Mike

Stayed 3 nights in Oct 2024

10/10 Excellent

Aynalem

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Outdated but clean rooms
Stayed 4 nights in Nov 2024

4/10 Poor

Michael

I WILL NEVER STAY HERE AGAIN!! Stayed three previous times here. All of them solo with my Service Dog. Arrive, relax, sleep, shower, and then leave. Never any issues. This fourth time was essentially the exact same scenario EXCEPT this time i noticed that $30 was taken from my refundable $100 deposit. I stopped by today to inquire. I was told that the charge was for "excessive dog hair on the sheets and that they had to throw them away" Mind you this stay was quite literally the exact same scenario as my previous three visits. ALL FOUR TIMES THE ROOMS WERE LEFT ALMOST AS CLEAN AS THE WAY I FOUND THEM!!! The front desk person attempted to show me a very inconclusive short phone video of a bed. Couldn't see anything wrong. Was it even the bed from MY room?!! I disputed their claim, but she stood firm and I was denied a refund on my $30 deposit charge. I WILL NOT BE BACK TO THIS RIPOFF VENUE!!! I SUGGEST YOU STAY AS FAR AWAY FROM THESE CROOKS AS POSSIBLE. PERHAPS STAY AT THE ECONO-LODGE ONE STREET OVER. (Speaking from first hand experience, it is much better managed)
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad experience
Me and my partner had a horrible experience. When we checked in there drug addicts hanging out in the parking lots and out of some rooms. The sheets had stains on them. The staff is not considerate and do not care about their customers because they are very rude.
Stayed 1 night in Oct 2024

2/10 Terrible

Nancy

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room was filthy. Very dilapidated condition. The staff was friendly, but they didn’t clean our room or replace towels. I think this motel should be taken off your website.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was peaceful and relaxing
Stayed 1 night in Oct 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean just sketchy being outside, area seems a little ghetto
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

arnoldo

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Oct 2024

8/10 Good

Molly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Inside the room it always smells odd. There is an odor of smoke. I've stressed her multiple times and every room smells this way. I'd suggest clanking all carpets with shampoo and replacing the drapes. Curtains hold onto cigarette smells for a long time. So does the paint on the walls.
Stayed 1 night in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Brooke

Love the friendly
Stayed 1 night in Oct 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brooke

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 7 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very nice the rooms are big and it's quiet ... The best thing about it is they allow pets with only a little pet fee and the prices are very reasonable for the nice rooms and nice breakfast you get to have in the morning and not just coffee and a muffin but an actual full breakfast with lots to chose from to eat ...
Stayed 1 night in Oct 2024

10/10 Excellent

kathi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service no issues everything was amazing and really appreciate your guys service
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

6/10 Okay

Jenifer K

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Could be improved easily
The young lady at front desk was very sweet and even called room to make sure everything was ok. The hotel is old, light seeped through the door seal, curtains had small holes but room was clean. Just rundown, could use a makeover
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Sep 2024