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James Bay Inn Hotel & Suites

3.0 star property

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Photo gallery for James Bay Inn Hotel & Suites

View from property
Point of interest
Lobby sitting area
Bar (on property)
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
270 Government Street, Victoria, BC, V8V 2L2
  • Royal BC Museum
    ‪10 min walk‬
  • Victoria Harbour
    ‪11 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪15 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

  • 121 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

Eco-certified hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Government Street. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Emily Carr House and 3 minutes by foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1109 out of 1538 reviews
Rating 8 - Good. 363 out of 1538 reviews
Rating 6 - Okay. 43 out of 1538 reviews
Rating 4 - Poor. 12 out of 1538 reviews
Rating 2 - Terrible. 11 out of 1538 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, comfortable room, great complimentary morning coffee/tea.
Stayed 4 nights in Jan 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hedy was very helpful, posiitve and helped to make our stay very comfortable and enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic atmosphere, with friendly staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Abbas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like boutique hotels and I enjoy the older furniture and designs but generally the boutique hotels are nicely fitted an upgraded for comfort. I stayed away n this hotel in winter and one would expect the heat system be set to a comfortable level. The first night the temperature was so hot that I had to wake up and open the windows since there is no control in the room. The second night was so cold that I shivered most of the night and had a headache in the morning. This is not cool and reasonable for a hotel with these reviews
Stayed 2 nights in Jan 2025

10/10 Excellent

Proulx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and ambiance reflect a distinct retro-Victorian style. The warmth in our room was generated by a traditional hot water system. It proved to be quite effective. Pleasant art displayed in the entrance hall. The employees are extremely supportive. The restaurant and bar are excellent facilities.
Stayed 5 nights in Jan 2025

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the old style,very charming Really cute rooms and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place with a comfortable room.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Valdine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor and the staff and service was friendly and food in the restaurant was good. The rooms were on the warm side, we opened the window a smidge which helped, thank goodness there is no bugs! Nice to have parking on site and we had a small car, but was pretty tight.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Inn and pub
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great place.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Me and my family had a lovely stay, the place is really pretty and the location is super convenient! The area is very calm and we couldn't hear any noise from the other rooms. Will definitely book with them again soon!
Stayed 2 nights in Dec 2024

10/10 Excellent

geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The vintage look, mattress very clean!
Stayed 2 nights in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic
Older classic hotel, smaller rooms, carpeted stairs, no elevator. 3 floors , pub and restaurant downstairs.
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Stayed 1 night in Jan 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Clean and friendly!
Stayed 2 nights in Dec 2024

8/10 Good

Terry-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Have stayed here a number of times. It is an older hotel with plenty of character. If you are expecting ultra modern facilities then this is not for you. It is a lovely place to stay and the staff are very helpful with any concerns you may have. We will be back.
Stayed 5 nights in Dec 2024

8/10 Good

Anna

Stayed 1 night in Dec 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great, Lobby all decked out for the season with free coffee and tea. Lovely feeling.
Stayed 1 night in Jan 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 4 nights in Dec 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 14 nights in Dec 2024