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Brentwood Bay Resort & Spa

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Brentwood Bay Resort & Spa

Resort view
Premium bedding, down duvets, in-room safe, desk
Property grounds
Suite, 1 Bedroom, Ocean View
Suite, 1 Bedroom, Ocean View | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Hot tub
  • Room service
  • Pool

Explore the area

Map
849 Verdier Ave, Brentwood Bay, BC, V8M1C5
  • Brentwood Bay Ferry Terminal
    ‪6 min walk‬
  • Butchart Gardens
    ‪4 min drive‬
  • Victoria Butterfly Gardens
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 King Bed, Garden View

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Garden View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Ocean View

Classic Room, 2 Single Beds, Ocean View

Classic Room, 2 Single Beds, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View

Villa, 2 Bedrooms, Ocean View | Living room

Villa, 2 Bedrooms, Ocean View

  • 167 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Classic Room, 1 King Bed, Ocean View

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Bay View

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Bay View

  • 33 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

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Exterior

Fairmont Empress

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (1775)
The price is €213
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Fairmont Empress

About this property

Brentwood Bay Resort & Spa

Adults-only hotel with a marina and a full-service spa
This smoke-free hotel features a marina, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Brentwood Bay Resort & Spa offers 33 accommodations, which are accessible via exterior corridors and feature fireplaces and iPod docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brentwood Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa - Essence of Life. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of Brentwood Bay Resort & Spa's great location. During your stay, you're just a quick walk from Brentwood Bay Ferry Terminal. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Dining Room, a fine-dining restaurant that serves seafood
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with aromatherapy, massages, or facials at Spa - Essence of Life
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, kayaking, and rowing/canoeing
  • Guests have great things to say about the pool and the clean accommodations
  • Steps from Brentwood Bay Ferry Terminal and a 4-minute drive from Butchart Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Brentwood Bay Resort & Spa offers its guests a full-service spa, a marina, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1981 square feet (184 square meters) and includes conference space. A spa tub, a fitness center, and spa services are also featured at the luxury Brentwood Bay Resort & Spa. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Brentwood Bay hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 9:30 AM and on weekends from 8:00 AM to 1:00 PM.
Dining Room - This fine-dining restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Brentwood Bay Pub - This pub serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Farsi, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM–9:30 AM on weekdays and 8:00 AM–1:00 PM on weekends: CAD 11-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Dining Room
  • Brentwood Bay Pub

Things to do

  • Art gallery
  • Bike storage
  • Canoeing
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Private winery tours
  • Shopping
  • A hot tub

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1981 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Mud bath
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Portable shower seat
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property does not accept cash, debit, or gift cards at check-in.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 19 are not allowed at this adults-only property. All guests 19 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11 to 25 per person
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This is an adults-only property and guests under 19 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Brentwood Bay Resort
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Inn
Brentwood Bay Resort And Spa
Brentwood Bay Resort Spa
Brentwood & Spa Brentwood
Brentwood Bay Resort & Spa Hotel
Brentwood Bay Resort & Spa Brentwood Bay
Brentwood Bay Resort & Spa Hotel Brentwood Bay

Brentwood Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 799 out of 1003 reviews" "
Rating 8 - Good. 145 out of 1003 reviews" "
Rating 6 - Okay. 39 out of 1003 reviews" "
Rating 4 - Poor. 13 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another amazing visit to remind us of our engagement nearly 11 years ago
Stayed 3 nights in Oct 2024

10/10 Excellent

Marlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and stay was wonderful. Would recommend and stay again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Tulsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place! We very much enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, great restaurant and fantastic spa.
Stayed 1 night in Sep 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, beautiful view. Great restaurant. What else can you ask for
Stayed 1 night in Oct 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful stay . Right off of the ferry and a short distance to Victoria.. very clean! Very good view!! And great food at the pub!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot with stunning ocean views. Front desk and restaurant staff were all very good.
Stayed 2 nights in Oct 2024

6/10 Okay

Ghia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We spent our anniversary here, and the building’s beauty is undeniable. However, I have mixed feelings about the overall experience, particularly regarding value for price. The biggest issue was parking. We had to drive around for quite a while to find a spot, as the parking seemed to be shared with pub diners and wedding guests (there was a wedding on our second night). Without designated parking for overnight guests, returning after a day out made finding a space a challenge. Service was inconsistent. While the staff was friendly and even left us a lovely note and treat for our anniversary, we waited over half an hour at an empty desk before checking in. Soaking wet from the rain, this was quite frustrating. Dining in the lounge also involved longer waits than expected, though the view was a redeeming factor. On our second day, we weren’t informed about a wedding event, and the lounge was closed off. This left us uncomfortable using the hot tub, which was visible to the wedding guests, disappointing our plans for relaxation. The room itself was great, with a lovely fireplace, smart TV, and beautiful balcony view. However, the jetted tub was cramped—my partner (6'2") and I (5') struggled to fit, and the jets were loud, making conversation impossible. If we sought a getaway from the city again, we might consider this place, but we’d approach it with caution after our experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Valerie at check in was a ray of sunshine. This is a gorgeous property. The lounge & dining room had a nice atmosphere. We used the heated year round pool & hot tub. I cannot say anything negative about this property. We would most definitely return if in the area again.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Lovely room, very clean, great location and helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property...great service. Nice location and beautiful view...all good!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived kind of late so it was dark. We rushed to Butchart Gardens first so our check in was late. The staff was super knowledgeable, helpful and friendly. We loved the experience! The hot tub was the nicest we've ever been in. The security was great! The pool and hot tub area was securely locked which added to the sense that the management took visitor safety seriously. We especially loved the nice Nespresso in-room coffee where I could look out over the romantic bay and fishing boats. To top it off, we loved the luxurious velour lined bathrobes. I wanted to buy one for my husband as a surprise for Christmas, but we were late for our ferry. We will be back to visit Victoria, and Butchart Gardens again. We will definitely stay at the romantic Brentwood Bay Resort.
Stayed 1 night in Aug 2024

8/10 Good

Douglas, OKOTOKS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Nanci, Carlsbad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room and great restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Changhee

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was an awesome place, next to harbor, walking to the kayaking place. But Hotel Signage was a bit small? We missed hotel entrance at first.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Brentwood Bay Resort is one of if not the best destination Resort on Vancouver Island. From the staff service, to the food, to the view, to the room and to the spa and feeling of complete calm, this is the place to be in complete serenity
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in Sep 2024

10/10 Excellent

John, Sidney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ... convenient location, reasonable prices, beautiful setting!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brentwood was fantastic! The customer service, pool, view, and the creature comforts of the room made for a most enjoyable retreat after driving across the country!
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from room. Balcony was great for quiet reading. Staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Staff was very helpful. Food was great!
Stayed 3 nights in Sep 2024