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Arbutus Inn

2.0 star property

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Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Front of property – evening/night
Interior
Interior entrance
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Save-On-Foods Memorial Centre
    ‪18 min walk‬
  • Victoria Harbour
    ‪4 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen

Room, Multiple Beds, Kitchen

  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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4.1 out of 5, Very good, (1009)
The price is €178
for 1 room
includes taxes & fees
18 Apr - 19 Apr
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About this property

Arbutus Inn

Hotel with free parking, a short walk to Government Street
A 24-hour front desk, a computer station, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Arbutus Inn. During your stay, you're just a quick walk from Government Street. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a computer and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Government Street and a 4-minute drive from Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1274 reviews
Rating 8 - Good. 462 out of 1274 reviews
Rating 6 - Okay. 125 out of 1274 reviews
Rating 4 - Poor. 44 out of 1274 reviews
Rating 2 - Terrible. 39 out of 1274 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nicely kept and the room was spacious and comfortable. The staff was very nice. The room was very clean but a bit too warm at times. Overall, a nice stay. We will definitely visit again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Okay....okay normal hotel. No water service, the hotel needs u to pay even for water at very high prices. Water is the basic necessities of life & for that as well they charge you extremely heavy then or ask you to go out and buy water. Rooms are like pretty small & conjusted. No sofa to sit. Just a room & bed to slp.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value, friendly staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Stayed 1 night in Dec 2024

8/10 Good

Maziyar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Anna

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was great! Very friendly and check in and check out was smooth. The cleanliness however could improve by a lot, bed sheets were not quite clean and we needed to get it changed.
Stayed 3 nights in Dec 2024

8/10 Good

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a lot of charm, the room was small but still quite cozy. I'm an insanely light sleeper (I usually wear earplugs at home) but the noise was not only minimal but easily manageable with my usual gentle ear plugs. Vending machine at front appears to be managed by the property rather than one of the local vending companies so the prices are lower than most. While I was there they even had a toothpaste and 2 toothbrushes bundle for 6 CAD if you forgot yours which was a nice touch.
Stayed 3 nights in Dec 2024

8/10 Good

Mitulkumar

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Stay was good and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Yue Wu

Liked: Cleanliness
Clearance and quiet.
Stayed 1 night in Dec 2024

2/10 Terrible

Beverly Rose

Disliked: Cleanliness, staff & service, room comfort
Un satisfied!
Unfortunately looking for a room through your site didn’t bring me satisfaction
Stayed 1 night in Dec 2024

6/10 Okay

Ken

Liked: Staff & service
Very friendly staff and comfortable bed. A decent hotel for what the nightly rate is. But there was no soundproofing around room door (wide open gaps) with tile hallways outside the door. Every sound from outside the room was heard within the room from early in the morning until late at night.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older building but well kept. Staff was great and helpful.
Stayed 2 nights in Dec 2024

4/10 Poor

Amandeep

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was actually clean but not properly kept it was really old. Otherwise location was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay. Convenient and comfortable. The street around didn’t always feel safe with some homeless people about.
Stayed 1 night in Dec 2024

8/10 Good

Janet

Travelled with family
It was adequate, reasonable pricing
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and convenient of everything.
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Liked: Amenities, property conditions & facilities
Clean and well set up room, building gets warm but the ac works well.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice older Hotel with nice interior, great price too.
Stayed 2 nights in Dec 2024

10/10 Excellent

Taranjeet

Stayed 1 night in Nov 2024

2/10 Terrible

Satty

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, clean and comfortable.
The room was charming, and exceptionally clean. We would like to know the brand name of the mattress used on the bed in room 204. Very comfortable.
Stayed 1 night in Dec 2024