Art Deco hotel with a full-service spa and a 24-hour front desk
This smoke-free hotel features a full-service spa, a bar/lounge, and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is not available.
Fábrica do Chocolate offers 18 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. This Viana do Castelo hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Fábrica do Chocolate. During your stay, you're just a quick walk from Igreja Matriz. Free WiFi in public areas, a full-service spa, and a bar are available.
Free WiFi
Enjoy drinks at the bar/lounge
Continental breakfast served daily for a fee
Treat yourself to massages, body treatments, or aromatherapy at the spa
Services include dry cleaning/laundry, a concierge, and luggage storage
Within a 10-minute walk of Igreja Matriz and Republic Square
Fábrica do Chocolate offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and concierge services are also featured at Fábrica do Chocolate.
This 4-star Viana do Castelo hotel is smoke free.
For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.
Languages
English, Finnish, French, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Height restrictions apply for on-site parking
Off-site parking within 164 ft (EUR 12.50 per day)
Food and drink
Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 16.50 for adults and EUR 10.5 for children
1 bar
Room service available
Things to do
Full-service spa
Shopping
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
No housekeeping
Business services
A meeting room
Outdoors
Terrace
Spa
Aromatherapy
Body treatments
Facials
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
TV
Food and drink
Minibar
More
Individually decorated
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 20 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately EUR 16.50 for adults and EUR 10.5 for children
Nearby parking fee: EUR 12.50 per day (164 ft away)
Rollaway bed fee: EUR 20 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Fábrica Chocolate Viana do Ca
Fábrica do Chocolate Hotel
Fábrica Chocolate Hotel Viana do Castelo
Fábrica Chocolate Viana do Castelo
Fábrica do Chocolate Viana do Castelo
Fábrica do Chocolate Hotel Viana do Castelo
Fábrica do Chocolate Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was an absolutely wonderful stay and a great location. The service was excellent, the room was immaculate and very comfortable, and our breakfast was decadent. We thoroughly enjoyed our experience.
A unique property with an amazing staff that handled every request with a smile and desire to help! A nice breakfast. The chocolate factory was an interesting tour and the samples were great. We were well positioned for a great morning of walking. I highly recommend!
Comfortable room; nice private bathroom; comfortable air conditioning. Helpful, friendly staff. Cool property with chocolate museum attached; building was a former chocolate factory. Central location in safe area; convenient to shopping and dining. Safe street parking was available and convenient. Would stay there again.
Hotel is one of the newer ones in the area. First time in any hotel that we had to use room key to keep air and lights on. We stayed one night and it seemed after awhile the a/c stopped cooling. We are not certain that’s normal. We woke up at 5am to cut thermostat down.
The staff is very helpful and all seemed to know English. Room was pretty clean. The only notable dirty area was the floor. That is probably harder to keep clean during a busy season. Only noticed floor due to a towel being dropped on it...
Overall pleased with our stay at this hotel.
True to its name, they have carried the Chocolate theme throughout, in surprising ways, including toiletries!
And you get free entry to the Chocolate museum in the basement of the original factory.
We were pleasantly surprised. We expected the hotel to be a bit cheesy but it was really good, well located with good facilities & very friendly staff.
Jsyfitzs
Stayed 3 nights in Sep 2018
6/10 Okay
Verified traveller
15 Aug 2018
Decent Hotel.....but
I really liked the hotel, area & cute rooms even though the bathroom fan & ceiling in our first room had issues. I had a do not disturb sign on my door as I was only at the hotel for 1.5 nights and did not feel the need for intrusions or cleaning as I prefer to save resources and peoples time. I returned to find staff in my room who acknowledged the presence of a do not disturb sign on my door but they walked in anyway. The manager tried to tell me this was normal "in Portugal and this hotel". I had just stayed 2 other nights in Portugal. Do not disturb signs have been universally respected in every other country & hotel I have been in but this one. The manager was quite rude to me about it. The female receptionist who was working at the time laughed in our faces. It left extremely sour notes on an otherwise nice hotel & experience. The gentlemen who worked nights & helped with our late check in / early check out was incredibly kind & professional.