Location is great, but I wouldn't call this place a B&B, more like a half-step up above a hostel. No employees were available/onsite when we arrived at 2:00 pm (which is during their 5-hour check-in window; 1:00 - 6:00 pm); an employee popped in, but wouldn't refused to check us in and told us to "come back in an hour, the guy is out to lunch". So, we came back, and the guy who checked us in was really weird about giving us the key. Anyway, got checked in, had the key in hand, and found out that our "private bathroom" is located in the hallway, outside of our room. The "in the room" description they have listed about having a microwave and refrigerator actually in your room is incorrect; there is a fridge & microwave in the common "breakfast" room. The "breakfast" consists of a few types of stale cookies & breads; we opted to go out to a local cafe instead. The only good things I can say about this place are that the located is great (right in the heart of old town Verona), the room was clean, and there was WiFi. The staff/service and room/"hotel" description were lacking and/or misleading. I probably would not stay there again.