Best Western Plus Sebastian Hotel & Suites Reviews
Reviews
8.6
Excellent
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A very limited breakfast was offered on Saturday. I understand that things happen with staff but this property is part of Captain Hirums so there is no excuse.
The sheets were not fresh and clean, they were never changed from the last guest, the sheets were only made. The staff did gave us clean sheet when we complained and the mext day the house keeping gave us fresh linens.
The place was clean and well kept. Wife and I was very impressed with the staff and how clean and organized it was. The morning breakfast was great! Everything was clean and setup perfectly with everything we needed for a breakfast.
Rooms were clean, housekeeping was always working, polite, and helpful. Front desk clerks were always helpful and friendly. The breakfast area was clean and well managed. The young lady taking care of kitchen was always pleasant and kept it well stocked!
The cable tv was shut off early in the morning, at night the water in the shower was tepid at best, the breakfast was okay, water view restaurant nearby the hotel was very good and we received completely drinks from the hotel.
GABRIELA
Stayed 1 night in Jun 2024
4/10 Poor
Catherine
Travelled with family, Travelled with family and small children
Didn’t have room ready , had to wait wait 2 extra hours in lobby. worker splashed coffee all over my husbands shirt while throwing away a coffee and splattered all over my husbands shirt and did not apologize