Pensione Sorriso

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Exterior
Classic Room
Exterior
Snack bar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via Gavino, 4, Vernazza, SP, 19018
  • Vernazza Beach
    ‪2 min walk‬
  • Footpath Vernazza-Monterosso
    ‪3 min walk‬
  • Cinque Terre Marine Protected Area
    ‪3 min walk‬
  • La Spezia (QLP-Sarzana-Luni)
    ‪102 min drive‬

Room options

Classic Room

  • Sleeps 2
  • 1 Double Bed

Economy Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Pensione Sorriso

Hotel with free breakfast, steps from Vernazza Beach
This hotel features a bar/lounge, a snack bar/deli, and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, coffee/tea in a common area, and a garden are onsite. Change of towels is available on request.
Pensione Sorriso offers 10 accommodations with hair dryers and complimentary toiletries. This Vernazza hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pensione Sorriso. During your stay, you're just a quick walk from Vernazza Beach. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include a rooftop deck, coffee/tea in a common area, and coworking space
  • Onsite recreation includes hiking/biking trails
  • Steps from Vernazza Beach and 3 minutes by foot from Cinque Terre Marine Protected Area
  • Pets welcome for free
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Pensione Sorriso also features a rooftop terrace, a garden, and coffee/tea in a common area.

Guests are served free buffet breakfast daily from 8:00 AM to 9:30 AM.

Languages

English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–9:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Hiking/biking trails
  • Private picnics

Family friendly

  • Art supplies
  • High chair
  • Snack bar/deli

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)

Business services

  • Coworking spaces

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 3 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:30 AM - 7:30 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT011030A1TKPIGF4R

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Pensione Sorriso Hotel
Pensione Sorriso Vernazza
Pensione Sorriso Hotel Vernazza

Pensione Sorriso Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 48 reviews
Rating 8 - Good. 7 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy with Pensione Sorriso! We were greeted on our arrival, given lots of information about the hotel, and shown our room. The staff member was excellent. I believe her name was Elenora? She was so incredible and helpful Friday & Saturday. We saw her working so hard for every guest to make sure they were happy and had everything they needed. We were so impressed by her. We will come back here for future vacations.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Amenities were good. Great breakfast. Noisy next to train track but we knew about the location. One star because during check in, the staff tried to trick us into paying extra 25euro to upgrade to a different room in order to get 2 bath towels, even though we booked a room for 2 adults. We ended up getting 2 towels anyways but it was very dishonest of them to say we had to upgrade in order to get two towels we should have gotten instead of one.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenine

Travelled with partner
Liked: Property conditions & facilities
Lovely terrace off our room excellent location from vernazza station
Stayed 1 night in Oct 2024

10/10 Excellent

Enrique

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Sure, it's not overly fancy but sometimes simple is just fine. The beds and pillows, as others have noted, are pretty firm but not unmanageable. The staff is great. They went out of their way to make sure we were taken care of. Great location close to the train. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Girls trip
What a fantastic 4 day stay. I’ve been to Vernazza many times, however this was my best accommodation. Great service in all accounts, staff were amazing, nothing was too much trouble. Great roof top terrace and breakfast was so yummy. I will definitely stay there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service
The breakfast was the best part. We have been traveling all over Italy. This was the first breakfast with fresh croissants. The choices were fresh and delicious, not prepackaged. Location was quiet and easy to find
Stayed 1 night in Oct 2024

4/10 Poor

Rey

Liked: Cleanliness, staff & service
The service was good. Only complaints is that it does not have an elevator if you have lots of luggage and the room including the bathroom is very small.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Elise was so friendly and loved to share information about the area.
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet, Compact and close to everything!
Close to the train station and the Main Street of Vernazza. Our hosts were exceptional as they organized their time to carry our luggage back and forth to the train. The elevator at the station is out and the many deep stone steps made this all the more helpful. The room is tiny, as is the bathroom. Hooks to hang things would be helpful. The bed is futon style near the floor. Breakfast was filling and lovely— lots of pastry.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I loved our stay at Pensione Sorriso. The staff are friendly and helpful, our room and bathroom were clean, and we were happy with the in-room AC unit which worked very well. The breakfast buffet in the morning was one of our favorite perks, the food and cappuccinos were delicious and the outdoor dining area is very peaceful. The location is unbeatable, a quick walk up the hill from the Vernazza train stop. It was a perfect home base for exploring Cinque Terre, we were able to visit all 5 towns during our 2.5 days and Vernazza ended up being one of our favorites.
Stayed 2 nights in Sep 2024

10/10 Excellent

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all. Very conveniently located.
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evelyn at the reception wear many hats and is just amazing....thank you for all of your hospitality and service! Just to be fair this property is right next to train it was fine for us but if your a light sleeper just beware.
Stayed 3 nights in Sep 2024

4/10 Poor

Kevin

Stayed 1 night in Aug 2024

8/10 Good

Nicholas, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Pensione Sorriso. The hotel is clean and modern for Italian standards. The bedroom and bathroom are pretty small but we managed just fine. The staff were great. Our reservation included breakfast which had several options to choose from. The only reason I did not give it 5 stars is because there are lots of stairs to climb just to access the lobby from the street. This was not a problem for us, but if you have any type of mobility issues it may be extremely difficult to access the lobby and your room. On the plus side, the location is just steps away from the train station.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely.
Stayed 5 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel was nice and clean. The staff works hard to make sure you are comfortable during your stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Littleton

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little room for one night in Vernazza. Comfy bed and great shower pressure! It was very tight in the room but for 1 night it worked out fine! Staff were very friendly and helpful. Great location!
Stayed 1 night in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
They had a laundry service for us and it was the nicest room I stayed in at Cinque Terre for the week.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place; clean and accessible. The personnel are very responsive and kindly
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and friendliness of the staff was amazing! Everything was spotless and very well maintained. The setting was beautiful and the location could not have been better as it was only a minute’s walk from the train. We will be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff and property. The staff was very friendly and accommodating. Would definitely stay here again.
Stayed 2 nights in May 2024