4/10 Poor
Stormi
Travelled with family
24 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Price was good, but there was no attendant at desk. Had to use phone to get a person. Got into our two rooms & one had a dirty towel hanging on the shower bar & a cracked/scarred up bathroom door. Second room had a LOT of long black hair all over the bathroom floor & other debris of some sort in the corner. I usually don't make much fuss over things, but decided to go down to front desk to ask them to sanitize it. Again, I had to call on the phone & was told that we could switch rooms, but it was late at night & we were road weary. Then we were told that someone would come attend to the room right away. We waited 15 minutes & went back down to the desk phone to say that we wanted to go to bed, so not to send anyone. My husband was told that the room attendant had been called & was driving back to work to clean it. However, the night attendant himself ended up showing up at the room shortly thereafter. He cleaned the hair & used sanitizer, but the other debris was still present. He had a pleasant demeaner, so I can't fault him on that account.
In the morning, when my husband used the shower, we discovered that the tub wouldn't drain, so I went to shower in the other room we had also rented. The non-slip permanent tub mat & shower curtain were stained & icky.
The beds were comfy enough & sheets were clean. Overall, design of rooms & furniture were attractive. The noise from main road was a bit noisy. Not unbearable, but disappointing!
Stormi
Stayed 1 night in Oct 2024