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Four Points by Sheraton Veracruz

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Veracruz

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Breakfast, lunch, dinner served; local cuisine
Room, 1 King Bed, Balcony, Partial Ocean View | View from room
Lobby
In-room safe, individually decorated, individually furnished, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service

Explore the area

Map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299
  • University of Veracruz
    8 min walk
  • Plaza Mocambo Veracruz
    12 min walk
  • Plaza Las Americas Shopping Mall
    2 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    26 min drive

Room options

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Balcony, Partial Ocean View

  • 24 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Pool

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4.6 out of 5, Wonderful, (1001)
The price is €84
for 1 night
includes taxes & fees
2 Jan - 3 Jan
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About this property

Four Points by Sheraton Veracruz

Hotel with a full-service spa, near Plaza Las Americas Shopping Mall
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
Four Points by Sheraton Veracruz offers 137 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Veracruz. During your stay, you're just a quick walk from University of Veracruz. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a 24-hour business center, 4 meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Plaza Las Americas Shopping Mall and a few minutes from World Trade Center Veracruz
Four Points by Sheraton Veracruz offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. The business-friendly Four Points by Sheraton Veracruz also features a rooftop terrace, a garden, and laundry facilities. Valet parking is free.

This 3.5-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 245 for adults and MXN 120 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Private picnics

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility
  • Portable bath seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Veracruz

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Veracruz Hotel Boca del Rio
Four Points Sheraton Veracruz Boca del Rio
Hotel Four Points by Sheraton Veracruz Boca del Rio
Boca del Rio Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Rio
Four Points Sheraton Veracruz Hotel
Four Points Sheraton Veracruz
Hotel Four Points by Sheraton Veracruz
Four Points Sheraton Veracruz
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río

Four Points by Sheraton Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 856 reviews" "
Rating 8 - Good. 247 out of 856 reviews" "
Rating 6 - Okay. 73 out of 856 reviews" "
Rating 4 - Poor. 37 out of 856 reviews" "
Rating 2 - Terrible. 25 out of 856 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Macario

Stayed 2 nights in Aug 2024

10/10 Excellent

Velisa

Stayed 1 night in Aug 2024

4/10 Poor

Luis

Travelled with partner
Liked: Cleanliness, staff & service
I like that it was close to one of my favorite restaurants I didn’t like the rooms are to old needs updated
Stayed 1 night in Aug 2024

6/10 Okay

Jose, Reynosa

Travelled with family
Liked: Cleanliness, amenities
Fair stay for the price, the building needs makntenance
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to gas stations, pharmacy, and dining. Pool and spa were accessible. Breakfast buffet was available for a fee but was absolutely delicious and worth the cost.
Stayed 4 nights in Jun 2024

8/10 Good

Luis A

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

carolina, McKinney

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Alberto, Miami

Travelled with family
Liked: Cleanliness
Well located property
Stayed 2 nights in Apr 2024

8/10 Good

Antonio, Chicago

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very good and comfortable hotel. Clean rooms. Nice pool area on the top of hotel roof. Conveniently located near plazas and restaurants. Five minutes drive from many places.
Stayed 1 night in Mar 2024

10/10 Excellent

ARMANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen Hotel
Excelente servicio de todo su personal, muy limpio y comodo.
Stayed 1 night in Jan 2024

10/10 Excellent

Senen, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Jan 2024

8/10 Good

María Eugenia

Stayed 2 nights in Dec 2023

2/10 Terrible

Zachary Paul, Beachwood

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible the property is falling apart as we speak. It is in need of major renovation. My glass balcony panel actually fell off during this last visit December 2023. Management was no help as I was kept in my room after no repairs we made. Such a safety hazard. With all the other options around the area try the Hilton or double tree! Stay far away from four points if you value your safety.

10/10 Excellent

Yacin

Stayed 1 night in Nov 2023

4/10 Poor

Luz Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unfriendly not helpful only 2 staff members were friendly enough Julio our waiter and Jose Luis the front door man, besides these 2 people no one else was helpful, i was told to call 24 hours ahead as we had an early arrival i did call and email and chat my emails and chat went unanswered my phone call i was told to just show up and would be able to accommodate our early arrival i was never told there was an extra charge, tours were not easy to book as we had to call around hotel staff said they did not do that, i did walk into another hotel and they helped set up tours for us knowing we were not staying at their hotel.very disappointed with this hotel staff and service throughout our stay.
Stayed 4 nights in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Wei Liang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at the reception and concierge.
Stayed 7 nights in Jul 2023

2/10 Terrible

Esther

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The entrance from the pool to the Hotel is not safe
Stayed 1 night in Jul 2023

8/10 Good

Wei Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for business or holidays.
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay
Stayed 1 night in Jun 2023

2/10 Terrible

Taimoor

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Power outage, Wi-Fi outage, bathroom was clogged. Staff couldn’t communicate well in English. No discounts or refund was given even with the inconveniences.
Stayed 7 nights in Jun 2023

2/10 Terrible

Raphael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend
No blanquets, very dirth bathroom, very poor condition hotel.
Stayed 1 night in Jun 2023