Hotel Arcos Aeropuerto

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Arcos Aeropuerto

Exterior
Shower, soap, shampoo, toilet paper
Exterior
Terrace/patio
Business Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Carr. Federal Veracruz- Xalapa Km. 11, Colonia Campestre, Veracruz, VER, 91917
  • Aquatico Inbursa
    ‪5 min drive‬
  • Rio Filobobos Veracruz
    ‪7 min drive‬
  • Hospital Pemex
    ‪9 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪9 min drive‬

Room options

Business Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Business Room

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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About this property

Hotel Arcos Aeropuerto

Hotel in Veracruz with a 24-hour business center and a 24-hour front desk
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Change of towels is available on request.
Hotel Arcos Aeropuerto offers 43 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Arcos Aeropuerto, you'll be close to Aquatico Inbursa. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 10 minutes by car from World Trade Center Veracruz and 11 minutes from Veracruz Aquarium
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. An outdoor pool, a vending machine, and multilingual staff are also featured at Hotel Arcos Aeropuerto. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Veracruz hotel.

Hotel Arcos Aeropuerto has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arcos Aeropuerto

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arcos Aeropuerto
Hotel Arcos Aeropuerto Hotel
Hotel Arcos Aeropuerto Veracruz
Hotel Arcos Aeropuerto Hotel Veracruz

Hotel Arcos Aeropuerto Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 129 reviews" "
Rating 8 - Good. 36 out of 129 reviews" "
Rating 6 - Okay. 26 out of 129 reviews" "
Rating 4 - Poor. 14 out of 129 reviews" "
Rating 2 - Terrible. 15 out of 129 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and affordable
Stayed 1 night in Oct 2024

10/10 Excellent

Amairani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Elma

Liked: Staff & service
Disliked: Property conditions & facilities
Not recommended
Stayed 2 nights in May 2024

6/10 Okay

Harold, Villa Park

Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Marcela

Stayed 1 night in Jun 2024

6/10 Okay

Rafael R

Los baños están raros tienes que salir casi desnuda porque no hay espacio adentro para secarte y vestirte así que si vas con personas que no es tu esposo es difícil resolver ese problema las regaderas están pésimas muy apenas te puedes bañar porque la regadera sale agua para todos
Stayed 2 nights in Apr 2024

6/10 Okay

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service
Did not like that the bar only had hard liquor like whiskey and tequila
Stayed 3 nights in Apr 2024

4/10 Poor

maria, Milwaukee

Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
There was a Best Western on the same property, and we switched our reservation to there.
Stayed 1 night in Jan 2024

2/10 Terrible

Chrystyna

Travelled with family, Travelled with family and small children
Disliked: Amenities
Mold in bathroom. Shower didn't drain well so it flooded room. Room had a foul smell. Blankets were dirty. Very loud place.
Stayed 1 night in Dec 2023

4/10 Poor

Ana

Stayed 4 nights in Oct 2023

8/10 Good

Thelma, roma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estancia. El personal kuy cortez y todo elmturismo esta a corta distancia.
Stayed 1 night in Jun 2023

6/10 Okay

Silvia

Stayed 1 night in May 2023

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The place is dirty. The room smelled horribly. Needless to say that we checked out within 15 minutes of going into the room. They didn’t even bother to ask why we were leaving the room or if they could do anything to make our stay better. And of course no refund but losing my money was better than staying in a smelly and dirty room
Stayed 1 night in Apr 2023

2/10 Terrible

Rocio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is really awful, dirty and the reception lady is very rude.
Stayed 1 night in Apr 2023

8/10 Good

Ebelin

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed the night to catch an early flight. Luckily I didn’t take my luggage down because I woke up full of bed bug bites all over my back, face and arms. Horrible experience. Rooms should be clean and never had I had this experience at another hotel.

6/10 Okay

Marisol Romero

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Disappointed
Was a little bit disappointed we founded in are rooms food crumbs and the bed , blood and sheets , a lot spiderweb , hair in the floor , the have strong smell
Stayed 1 night in Jul 2021

4/10 Poor

Leticia N

Travelled with family
Disliked: Cleanliness, staff & service, amenities
El cuarto olía a humedad, no estaba limpio, las toallas olían a sucio, la regadera se inundó con el agua para bañarse la cual nunca salió caliente, ni siquiera tibia. Lo reportamos al lobby donde primero nos dijeron que había que esperar a que llegara alguien de mantenimiento. Tuvimos que bajar nuevamente para que nos dijeran que cambiaríamos nuestra habitación donde tampoco salió agua caliente para bañarse. Me pareció que no les importó ni les molestó en lo más mínimo el arreglar la situación.
Stayed 1 night in Oct 2024

4/10 Poor

Martin Wenceslao

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sin agua caliente
Stayed 1 night in Oct 2024

4/10 Poor

Mauricio

Disliked: Cleanliness, property conditions & facilities
En la habitación que me toco olía demasiado a humedad
Stayed 1 night in Sep 2024

10/10 Excellent

MARIA CRUZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

margarita isabel

Stayed 1 night in Aug 2024

6/10 Okay

Paola

Travelled with family and small children, Business traveller
Disliked: Amenities
La habitación está muy descuidada, no había closet (las puertas estaban rotas) el cancel del baño roto, muy sucio por dentro (moho) salían cucarachas, el espejo del baño también desprendido. Focos de la habitación fundidlos Las toallas huelen muy feo (humedad) además están percudidas, pedi me cambiarán las sábanas por que estaban rotas. Le hace falta mucho mantenimiento y contar con mobiliario me tocó estar cerca de la alberca, los animalitos rastreros entran por l puerta. Una de sus recepcionistas muy grocera y nada empatica su respuesta literal “es lo que hay”
Stayed 8 nights in Aug 2024

6/10 Okay

JUAN ANTONIO

Travelled with partner
Las toallas olían a fundillo, el resto aceptable.
Stayed 1 night in Aug 2024