This smoke-free guesthouse features concierge services, a 24-hour front desk, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a lobby fireplace. Housekeeping is not available.
Swan Lake Guest House offers 5 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions are featured in guestrooms.
Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access.
During your stay at Swan Lake Guest House, you're just a quick walk from Penguin Parade. Enjoy features like free WiFi in public areas and free self parking, plus concierge services.
Free WiFi
Free self parking
Services include a concierge and luggage storage
Steps from Phillip Island Nature Park and 8 minutes by foot from Penguin Parade
Swan Lake Guest House offers its guests a garden, concierge services, and a fireplace in the lobby. Public spaces have free WiFi. Self parking is free.
This 4.5-star Ventnor guesthouse is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Family friendly
Fridge
Guest services
24-hour front desk
Concierge services
Luggage storage
No housekeeping
Outdoors
Garden
Accessibility
This property does not have any lifts
More
Fireplace in reception
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Private bathroom
Separate bath and shower
Towels
Entertainment
Flat-screen TV
Food and drink
Free bottled water
Fridge
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 15 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete vaccination at least 5 days prior to check-in
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 100 per night.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: AUD 100 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property is also known as
Swan Lake Guest House Ventnor
Swan Lake Guest House
Swan Lake Ventnor
Swan Lake Guest House Guesthouse Ventnor
Swan Lake Guest House Guesthouse
Swan Lake Guest House Ventnor
Swan Lake Guest House Guesthouse
Swan Lake Guest House Guesthouse Ventnor
Swan Lake Guest House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 168 out of 230 reviews" "
10 - Excellent
168
Rating 8 - Good. 53 out of 230 reviews" "
8 - Good
53
Rating 6 - Okay. 8 out of 230 reviews" "
6 - Okay
8
Rating 4 - Poor. 0 out of 230 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 230 reviews" "
2 - Terrible
1
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10 Good
PENG
Travelled with partner
11 Feb 2024
Liked: Cleanliness, staff & service, amenities
Prime location, within walking distance to Swan Lake
Bernadette is a fabulous owner/host. This is the best place to stay onPhillip Island. The location, views and Bernadette’s local knowledge create an amazing experience. This place is very special.
Such a beautiful place. An impromptu getaway was simply perfect thanks to Bernadette and Swan Lake House staff. Beautiful view, service and facilities. Catered to my fussy diet even with less than 1hours notice of our booking. Thank you so much!
The host was warm, friendly and accommodating. Bernadette made the stay what is was.
Room and location were terrific and relaxing after a big Saturday night
This is a very warm and homely, B&B type experience. The hosts are very experienced and went out of their way to make us comfortable. The bedroom is designed to be fairly basic but comfortable sleeping space, however the large and inviting lounge area is very much part of their hospitality that guests are encouraged to use. The views and grounds are a real highlight of the property. This would suit people looking for a personal, B&B experience hosted by owner/occupiers. Thank you for your hospitality.
A great place to stay for a trip to Phillip Island. Swan Lake Guest House is walking distance to the Penguin Parade and a short drive to a lot of the other landmarks. We were warmly welcomed and our room was comfortable. Watching the wallabies from our balcony in the evening was a nice extra.
This is a beautiful house with multiple rooms. Owner is lovely. Very friendly.
Penguins are a 1km walk, very close to nobbies lookout (water hole)
Red Rock beach (Free BBQs), Smith's beach, go karts at the GP track.
amaze'n'things, seal rock by boat the the jetty $85 cheaper for RACV member, pensioner discount and children.
Take a trip to the chocolate factory in the way to Cowes
Be sure to leave early as busy times roads are crazy.