ZzzleepandGo Venice Airport

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December 2024
January 2025

Photo gallery for ZzzleepandGo Venice Airport

Reception
Basic Cabin, Shared Bathroom
Front of property
Basic Cabin, Shared Bathroom
Reception

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Viale Galileo Galilei 30, Mestre, Città Metropolitana di Venezia, 30020
  • Venetian Ghetto
    108 min walk
  • Ca' Noghera Casino of Venice
    4 min drive
  • Forte Bazzera
    4 min drive
  • Venice (VCE-Marco Polo)
    10 min walk

Room options

Basic Cabin, Shared Bathroom

  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

ZzzleepandGo Venice Airport

Capsule hotel connected to the airport in Tessera with a 24-hour front desk
This smoke-free capsule hotel features a 24-hour front desk and express check-in.
ZzzleepandGo Venice Airport offers 4 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
With your stay at ZzzleepandGo Venice Airport, you'll be connected to the airport and within walking distance of Forte Bazzera.
  • Free WiFi (speed: 25+ Mbps)
  • 14 minutes by car from Piazzale Roma and 14 minutes from Port of Venice
ZzzleepandGo Venice Airport offers its guests express check-in. The front desk is open around the clock.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and public transport

  • No on-site parking available

Guest services

  • 24-hour front desk

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

More

  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 8:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 8:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Zzzleepandgo Venice Capsule
ZzzleepandGo Venice Airport Mestre
ZzzleepandGo Venice Airport Capsule hotel
ZzzleepandGo Venice Airport Capsule hotel Mestre

ZzzleepandGo Venice Airport Reviews

Reviews

4.8
Rating 10 - Excellent. 2 out of 23 reviews" "
Rating 8 - Good. 3 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 5 out of 23 reviews" "
Rating 2 - Terrible. 8 out of 23 reviews" "

7.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jicheng

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To whom it may concern, My stay at Zzzleepandgo Venezia Airport was unpleasant due to the following reasons: 1. The door code didn’t work at all, even after I called Zzzleepandgo customer service multiple times. Toni provided me with the original password, which didn’t work, and then an updated password, which also didn’t work. As a result, I couldn’t leave the sleeping pod to go to the toilet. Each time I needed to leave the pod for emergencies such as using the toilet or brushing my teeth, I had to call Toni to open the door remotely, incurring international calling charges multiple times. Very bad! 2. The WiFi didn’t work despite being given a password and then a renewed password from Toni. The WiFi didn’t work at the sleeping pod. 3. There was no air conditioning in the sleeping pod. It was warm before midnight but cold after midnight due to Venice's weather conditions. I developed a cold because I fell asleep before midnight and didn’t have sufficient covers. Very frustrating and disappointing, indeed. I request a refund and compensation.
Stayed 1 night in Jun 2024

6/10 Okay

James

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Low expectations required
It was a pod. The bed was like a doctor’s exam table. Same type of paper covering. Ventilator, no air conditioning.
Stayed 1 night in Jun 2024

2/10 Terrible

Jicheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To whom it may concern, My stay at Zzzleepandgo Venezia Airport was unpleasant due to the following reasons: 1. The door code didn’t work at all, even after I called Zzzleepandgo customer service multiple times. Toni provided me with the original password, which didn’t work, and then an updated password, which also didn’t work. As a result, I couldn’t leave the sleeping pod to go to the toilet. Each time I needed to leave the pod for emergencies such as using the toilet or brushing my teeth, I had to call Toni to open the door remotely, incurring international calling charges multiple times. Very bad! 2. The WiFi didn’t work despite being given a password and then a renewed password from Toni. The WiFi didn’t work at the sleeping pod. 3. There was no air conditioning in the sleeping pod. It was warm before midnight but cold after midnight due to Venice's weather conditions. I developed a cold because I fell asleep before midnight and didn’t have sufficient covers. Very frustrating and disappointing, indeed. I request a refund and compensation.
Stayed 1 night in Jun 2024

6/10 Okay

Kaitlyn, Simcoe

Liked: Cleanliness
Disliked: Staff & service, amenities
The website says for Venice airport zzz rooms that it’s just a room (perfect!) and that public washrooms and showers are available (great!), HOWEVER… washrooms yes, public/ for rent showers..after a long hot summers day of exploring the city and travelling to Venice NO SHOWERS IN THE AIRPORT, this a serious mistake they made on the website. I had a few questions for “Sara” who messaged me on whats app and she was extremely rude saying I shouldn’t be so “nit picky” and it is what it is, denying the screenshots from their website provided. I asked for assistance when it came to the code to get in, I ended up figuring out on my own to put # after the code, as it was not mentioned until later. Extremely unfriendly and the worst customer service. She also told me to use airport wifi, instead of the one included, which again I found on my own, ( airport wifi cuts out after a few minutes). The room also smelled like chemicals and I had several people try and enter my room and someone banging on my door in the middle of the night, I woke up and almost stepped on a lady because she slept directly in front of the room doors. Also the airport is full and cleaners and other passengers, and people trying to gain access throughout the night with a beeping code and door turning. can make it tricky to sleep. Also as a single woman traveller there is an added fear with the repeated attempts to get in. I’ve stayed at a number of other hotels and rooms and this was by far the most stressful.
Stayed 1 night in Jun 2024

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient and secure. but bed was uncomfortable and the checkin screen didn't work. To their credit, when I contacted them thru Whatsapp they replied almost immediately and were helpful. The bed mattress cover was torn and it was covered in a disposable sheet that didn't stay in place. No blanket, and built in pillow was too firm and thick. Bathroom was the airport bathroom about 100 feet away in the ticketing area.
Stayed 1 night in Jun 2024

2/10 Terrible

Richard

Disliked: Property conditions & facilities, room comfort
Needs maintenance
Aircon didnt work, touch screen do gain access didnt work. The customer service line was helpful when they eventually picked up. Would have been basic, but fine if everything had worked
Stayed 3 nights in May 2024

8/10 Good

Iuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piccola cabina però proprio confortevole
Stayed 1 night in May 2024

6/10 Okay

Cynthia

Obviously the proximity was the draw. When I’m tired I get cold. Would get a better rating had there been a nice cotton comforter. Something washable and reusable.
Stayed 1 night in Nov 2023

6/10 Okay

Charlotte

Liked: Staff & service
Disliked: Amenities
Noisy around and not sound proof also have no bed cover so are cold throughout the stay
Stayed 1 night in Nov 2023

8/10 Good

Charles, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for a 5 AM flight.
Stayed 1 night in Nov 2023

2/10 Terrible

Denise

Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BOOK a capsule within 24/48 hours of your stay as the booking is NOT processed - this was explained to me by Expedia themselves when I told them I wasn’t able to access my capsule - this company have a history of this and (after) you book this caveat is then made clear to you - so be warned! I paid for a capsule on the same morning I needed somewhere to stay, but when my flight arrived at midnight I still hadn’t received my “entry code” even though I had paid in full. I called the number stuck to the capsule door only to be told that I was not on their “list” so even though I had paid 16 hours earlier I wasn’t allowed access to a capsule and slept on the airport floor. Just so people are aware - this is NOT a hotel - even though they purport to be - it is four tin cans at the end of the airport. There is no 24 hour booking desk onsite (you need to call an Italian phone number) so make sure you have roaming! The “shared bathroom” are LITERALLY the airport toilets (the capsules inside have a narrow single bed) which you can see clearly by peering through the glass window of the capsule. The “free Wi-Fi” that this “hotel” apparently provides is LITERALLY the 25mps provided free by the Marco Polo Airport. Another point was a man from a capsule mentioned (while I was trying to sleep on the airport floor) that noise from the airport itself is compounded on the inside due to the metal construction of the capsule. So ALL noises reverberate inside the tin capsule!
Stayed 1 night in Nov 2023

10/10 Excellent

Aejaz Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Bert

Liked: Cleanliness
Disliked: Staff & service
Could not check in at 8pm Monitors not working No way to know which unit I was assigned to Had to start several chats to get answers about access etc, took almost an hour. So now it’s approx 9pm. Get the issue here ? Airport location Unit assignment Access code Additionally: People constantly knocking on the door Attempting to access Not zzz’s fault, but it’s an issue that exists.
Stayed 1 night in Oct 2023

4/10 Poor

Adam

Disliked: Room comfort
Terrible
Don’t do it. It’s like sleeping on a hospital trolly. The bed sheet was sliding everywhere and the fan sounded like a jet fighter and made absolutely no difference. You are better off sleeping on a chair for the night.
Stayed 1 night in Jun 2023

2/10 Terrible

Yukino

Stayed 1 night in Jun 2022

4/10 Poor

Michael, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pod could likely be fine if two areas are addressed. The bed is covered in a material that doesn’t breathe and heats up a lot, making it pretty uncomfortable. Secondly, it gets hot in the pod and the fan does almost nothing to circulate air in the pod. It made for a fairly uncomfortable experience.
Stayed 1 night in Jun 2022

6/10 Okay

Kaiyun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No blankets.
Stayed 1 night in Apr 2022

2/10 Terrible

Martin

Disliked: Room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Ana Georgina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ruidosa y fría
La cápsula es fría, la camilla de hospital como es de lona hace ruido cada que uno se mueve, hubo gente intentando abrir mi puerta, hubo gente rondando afuera de la cápsula y me hizo sentir incómoda. Soy muy sensible a los ruidos y hay alguna máquina que prende periódicamente cerca de las cápsulas, pulen el piso por la noche y gente que pasa a ver gritando sin respetar el sueño de quien pueda estar dentro . La atención por WhatsApp se me hizo poco amable, al final tal vez fue mejor que dormir en el suelo o una silla del aeropuerto, pero por el precio lo pensaría.
Stayed 1 night in Nov 2023

4/10 Poor

Edna

Stayed 1 night in Jul 2023

8/10 Good

Marharyta

Liked: Cleanliness, staff & service, property conditions & facilities
I had problems with check-in, it took very long time, but the manager helped me on WhatsApp. There's no any sign in the airport, its was difficult to get nd the place. So generally it took me an hour to get inside the cabin. All emails and information, even this survey are in Italian. Why? It is for tourists, most people of the world don't know Italian. It was very confusing. So much info and email are in Italian. Very strange. It's a pity that you can't take shower. But everything else was on the good level. I also think that the price is a bit high. Generally I've liked the stay. It was very helpful as my flight arrived very late. Thanks for this possibility!
Stayed 1 night in Nov 2022

10/10 Excellent

Tanya

Stayed 1 night in Apr 2022