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Hotel Palazzo Keller

4.0 star property

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Photo gallery for Hotel Palazzo Keller

Deluxe
LAGUNA SUITE
Free daily buffet breakfast
LAGUNA SUITE
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
3522 Calle del Pestrin, Venice, VE, 30124
  • St. Mark's Square
    ‪8 min walk‬
  • Rialto Bridge
    ‪9 min walk‬
  • Grand Canal
    ‪17 min walk‬
  • Venice (VCE-Marco Polo)
    ‪110 min walk‬

Room options

View all photos for JUNIOR SUITE DELLA SETA

JUNIOR SUITE DELLA SETA

JUNIOR SUITE DELLA SETA

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for SUITE MARCO POLO

SUITE MARCO POLO

SUITE MARCO POLO

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe

Deluxe

Deluxe

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for SUITE AFFRESCO

SUITE AFFRESCO

SUITE AFFRESCO

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for LAGUNA SUITE

LAGUNA SUITE

LAGUNA SUITE

  • 24 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for ROYALE SUITE TURGOVIA

ROYALE SUITE TURGOVIA

ROYALE SUITE TURGOVIA

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE PARUTA

JUNIOR SUITE PARUTA

JUNIOR SUITE PARUTA

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE CONTARINI

JUNIOR SUITE CONTARINI | View from room

JUNIOR SUITE CONTARINI

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE DELUXE

JUNIOR SUITE DELUXE

JUNIOR SUITE DELUXE

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Palazzo Keller

Hotel with free breakfast, a short walk to St. Mark's Square
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance.
Hotel Palazzo Keller offers 23 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The free breakfast at Hotel Palazzo Keller gets high marks from our customers. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Teatro La Fenice and 8 minutes by foot from St. Mark's Square
Free breakfast is served daily. WiFi is free in public spaces. Hotel Palazzo Keller also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 4-star Venice hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (99 centimetre high)
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90 per day.
  • Cribs (infant beds) are available for EUR 25 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 25 per day
  • Rollaway bed fee: EUR 90 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1J2EGJXTF

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Keller Hotel
Hotel Palazzo Keller Venice
Hotel Palazzo Keller Hotel Venice

Hotel Palazzo Keller Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 172 out of 181 reviews
Rating 8 - Good. 7 out of 181 reviews
Rating 6 - Okay. 1 out of 181 reviews
Rating 4 - Poor. 1 out of 181 reviews
Rating 2 - Terrible. 0 out of 181 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
The staff and Hotel was superb. Luca and the team made you feel really welcomed, Breakfast was lovely, the drinks in the bar were very reasonable. The Hotel was spotless and very very friendly..Once again Luca and the team Thank you..!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the class and taste. Hotel is brand new with good lighting in the bedroom, bathroom and public spaces. Breakfast buffet and the cappuccinos were awesome. Very friendly staff, nice neighborhood and close to San Marco. Very close as well to the a boat station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachael

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, elegant spot to stay in Venice! Superb breakfast. Service was top notch and the location is perfect for access to waterbusses, getting shuttles to/from the train/airport or to simply explore on foot.
Stayed 2 nights in Nov 2024

10/10 Excellent

MONIQUE ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Rooms were spacious and clean! Location is great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kirsten, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a 15th-century palazzo located in the San Marco district; five-minute walk to the vaporetto stop and ten minutes to the main piazza. Staff couldn't have been more gracious and helpful, cocktail bar and breakfast room are exquisite. Guest rooms spacious (for Italy) and very comfortable. Will definitely book here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with helpful staff, great location, and excellent amenities!
Stayed 3 nights in Oct 2024

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practically new hotel. Beautifully decorated, modern, clean, small..only 30 rooms. Breakfast included. Convenient location to all main attractions. Very friendly and helpful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Easy access from water taxi. Close to lots of cafes and shopping. Great staff including Carlos at the bar. Wonderful breakfast!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palazzo Keller is one of the best hotels I have ever stayed in. Primarily because of the royal treatment my mother and I received from the moment we walked through the door. We arrived too early to check-in, but were escorted to a gorgeous sitting room where we could wait with infused waters. Once our room was ready, we were delighted at the size and appointments. Everything was top notch. The beds were incredibly comfortable. We each had our own sink in the bathroom. The toiletries were superior. And everything worked perfectly. The breakfast was one of the best I’ve had in Italy. Many options for every dietary need. The hotel is also uniquely located in a very convenient location. It is a 3 minute walk to the Saint Angelo bus station (number 1), a 10 minute walk from Piazza San Marco, a 5 minute walk from the Accademia Bridge. This location allows you to be close enough to everything without being stressed out by the crazy Venice crowds. On our last day as I was checking out, we learned that our flight was canceled and rescheduled for the following day. Although the Keller did not have any free rooms, the woman at the front desk found us a nearby hotel that was not part of their portfolio. This was a wonderfully generous gesture and I cannot say enough good things about her. I am planning to revisit Venice within the year with my husband and will definitely be staying here with him! Grazie mille!
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and amazing service. The hotel and rooms were spotless, new, and modern. The bar and breakfast area were also great. Would definitely stay here again when visiting Venice. Thank you!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular breakfast!
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
Beautiful hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandy

Stayed 2 nights in Aug 2024

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful stay. A bit away from the main drags, yet perfectly located to get to everything within 10 minutes. It allowed us to explore Venice without feeling like we were staying in the heart of everything. It meant a much more relaxing stay that staying somewhere that the hotel is trying to the star. This hotel knows it's good so it doesn't have to try. We had a junior suite, which was a perfect size for us, and the A/C helped take the edge off the summer days during our visit. It meant sleeping after a long day was much easier that was anticipated. The breakfast was very substantial and helped get the day started right. The bar is good, and the staff are always able to help with recommendations from food to try to hidden treasure sites to visit. The whole experience was just delightful - I'd stay there again in a heartbeat.
Stayed 3 nights in Aug 2024

10/10 Excellent

Augustin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my best hotel experience, period. This hotel is beautiful (used to be a private palace, then the Swiss embassy?). The room was very nice. Comfortable bed, top notch, new and clean bathrooms. But the experience was more. The staff made me feel like really. Paola at the front desk was amazing, recommended a great restaurant and got us reservations. She also arranged our water taxi. Carlos the bartender was also great. Mixed great drinks, nice to talk to. Just a top experience. 100% would recommend for your Venice stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional! We had an amazing time. There are two ferry ports to choose from depending on where you want to go. It is very walkable making it easy to get to Rialto bridge, or San Marco square. For added convenience the hotel can arrange for a taxi pickup as well. The rooms are large and clean. What sets this hotel apart is the care the staff has for all of their guests. They go above and beyond and made our stay that much better!
Stayed 6 nights in Aug 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at this hotel! The service was top-notch, with every staff member going above and beyond to make my visit enjoyable. The facilities were fantastic, offering everything I needed for a comfortable and relaxing experience. Special shoutout to Carlos at the bar—he was incredibly friendly and mixed some of the best drinks we’ve ever had. Highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel- built in the 1400’s but every amenity you can Imagine. Nice bar.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gaynor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024