Hotel Castello - Reviews, Photos & Rates | ebookers.ie

Skip to main content

Beginning of main content

Venice •1 Room

Venice • 1 Room

Book online or call (01) 562 1066 Phone Number

ebookers.ie
Hotels
Europe
Italy
Veneto
Venice Hotels
Hotel Castello, Venice, current page

See More Photos

2.8 out of 5

See all 6 ebookers Reviews

Points Of Interest

View all on Map

Check-in

Check-out

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Castello's great location. During your stay, you're just a quick walk from St. Mark's Square. Free WiFi in public areas is available.

Free Wi-Fi in some public areas
Amenities include a front desk safe and multilingual staff
Guests have great things to say about the location and the helpful staff
Steps from St. Mark's Square and Bridge of Sighs

Hotel Castello ratings based on 6 Verified Reviews

Review Summary

2.8 out of 5 3.0 out of 5.0

Room cleanliness 3.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 2.0 out of 5.0

Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Castello

2 out of 5

TIRED AND DATED

REQUESTED LOWER FLOOR ROOM VIA E-MAIL DUE TO MY WIFE HAVING A SLIGHT DISABILITY AND THIS WAS PROVIDED. THE OTHER ROOM WAS FURTHER DOWN A DIRTY ALLEY USED AS A URINAL AND FREQUENTED BY BEGGARS WHO SAT OUTSIDE THE ENTRANCE EATING THEIR PIZZA. BOTH ROOMS NEEDED A MAKEOVER TO REMOVE THE BLOODY REMAINS OF DEAD MOSQUITOS. ALTHOUGH THERE IS A BAR IF YOU WANT TO USE IT IN THE EVENING THE DUTY MANAGER HAS TO CLEAR TABLES DUE TO THEM ALREADY BEING LAID OUT FOR BREAKFAST AND THIS DID NOT ALWAYS GO DOWN VERY WELL. BREAKFAST STAFF WERE VERY HELPFUL AND FRIENDLY BUT WE WOULD NOT RETURN.

Posted by DYLAN on 1 Jun 2013

Was this review helpful to you?

3 out of 5

L'hôtel est très bien situé, hôtel vieillot et une drôle d'odeur. Salle de bain propre.

Posted by Nathalie on 22 Feb 2023

Was this review helpful to you?

4 out of 5

Posted by Joonatan Johannes Verneri on 25 Jul 2022

Was this review helpful to you?

2 out of 5

Odeurs d’égouts ou d’eau croupie à la réception. La chambre fait plus style vieillotte que style vénitienne. Elle n’est pas aménagée avec bcp de goûts. La propreté n’est pas irréprochable, j’ai du nettoyer avec des lingettes désinfectantes les toilettes, mon chéri a fait de l’allergie aux acariens. L’hôtel est super bien placé Parcontre à proximité du quaie, resto, bar, et place San Marco (3min de marche). Quand même cher pour la qualité dès prestations.

Posted by Milada on 7 Apr 2022

Was this review helpful to you?

4 out of 5

Erinomainen sijainti! Toimiva ilmastointi! Hajusteettomat lakanat! 😊

Posted by a verified traveller on 4 Aug 2019

Was this review helpful to you?

2 out of 5

Zimmer und Bad sowie Teppich, Vorhänge alt und ungepflegt. Wir sind einen Tag früher abgereist. Bekamen nicht das gebuchte Zimmer, haben aber den vollen Preis bezahlt.

Posted by a verified traveller on 5 Jun 2019

Was this review helpful to you?

About the Hotel Castello

Location Castello 4365, Venice, VE 30122

Property Features

Hotel Castello offers its guests multilingual staff and a front desk safe. WiFi is free in public spaces. This 3-star Venice hotel is smoke free.

1 building
26 guestrooms or units
3 levels
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
No smoking on site

Internet

Available in some public areas: Free WiFi

Room Amenities

Hotel Castello offers 26 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Televisions come with digital channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desk chairs, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Minibar
Television
Digital channels
Down blanket
Shower
Cots (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Hairdryer
Safe
Toiletries (free)
Bidet
Telephone
Air conditioning
Ensuite bathroom
Wardrobe or cupboard
Desk chair

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 3 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for EUR 40 per night.
Cots (infant beds) are available for EUR 20 per night.

Pet Policy

No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Children stay free - maximum age 3
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
Carbon monoxide detector
No lifts
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Crib (infant bed) fee: EUR 20 per night
Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Castello
Hotel Castello
Castello Hotel Venice
Hotel Castello Hotel
Hotel Castello Venice
Hotel Castello Hotel Venice

You should know

All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has received its official star rating from the local rating authority.

Country specific national/official rating the local rating authority

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.