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3.8 out of 5

"Hotel was 7min walk to Mestre Ospedale train station which take you into to St Lucia in 15-20 mins Next to shopping centre which was great as we actua ... " More

By a verified traveller on Fri 02 Jun 2023

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Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Venice Mestre. During your stay, you'll be connected to a railway/underground station and just a quick walk from Porte di Mestre Shopping Center. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by car from Piazzale Roma and 13 minutes from Port of Venice
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Four Points by Sheraton Venice Mestre ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Venice Mestre

Everyone (3) Couples (1) Family (2)
5 out of 5
Hotel was 7min walk to Mestre Ospedale train station which take you into to St Lucia in 15-20 mins Next to shopping centre which was great as we actually needed few bits Room was clean Bathroom was clean Quiet Would stay again

Posted by on 2 Jun 2023

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1 out of 5

Posted by on 25 Sep 2019

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5 out of 5
Alle top und sehr freundliches Personal

Posted by on 17 Oct 2021

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4 out of 5

Posted by on 11 Jun 2019

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3 out of 5
Die Personal an der Reception war nicht sehr freundlich.

Posted by on 23 Apr 2019

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4 out of 5
Slightly more spacious room (standard) than expected. Big desk, enough storage places and a nice little mini fridge. The holder for showerhead was a bit broken, it couldn‘t stay straight. The bathroom was nice and clean. When it‘s sunny, it can get hot (sunset side of the Hotel) even when the A/C is set on 18*C. The sun heats up the windows faster than the A/C is able to cool down. Breakfast was alright, good choices for salty and sweet foods. It can get a bit crowded, the seating is quite close. We had dinner at the Restaurant „Point“. The food was so-so, we had Tuna Tatar and Burger. My patty was a bit cold and we think it‘s frozen food out of the packaging. For the price a bit dissappointing. The restaurant staff was friendly, we could always ask for some ice to take upstairs or enjoy a drink in the beautiful garden. The front desk staff was friendly and always willing to help us out with information about the public transportation and gave us a sweet little present at check out. Near the Hotel we found two amazing Pizzerias, the Bus stop and trainstation isn‘t far away and there‘s a big shopping mall with supermarket within walking distance. Location is perfect! We would come back again, satisfactory price performance ratio but maybe without breakfast next time.

Posted by , from Zurich on 27 Aug 2018

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Comment from Hotel Management

3 Sep 2018 by FP

Dear Céline, thank you for choosing us. I am glad you have an overall positive experience with us. I will surely share your feedback with the appropriate restaurant associate to ensure the necessary guidelines and training are in place. We will work harder to improve the guest experience on few points you raised, and for this I thank you again for your particularly detailed review: really appreciated. Hope to serve you again whenever your travels bring you back to Venice. Best Regards, Alberto Pasinato, Hotel Manager

4 out of 5
trop chaud dans la chambre eau de la bouche tiede tres tres tiede voire froide

Posted by on 29 Mar 2018

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Comment from Hotel Management

29 Mar 2018 by Sara Bergamo Front Office Manager

Dear Guest, Thank you for taking the time to complete this survey in regards to your recent stay at the Four Points by Sheraton Venice Mestre. Please accept our sincere apology for the inconvenience with the air conditioning. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. We hope to welcome you back. Best regards,

4 out of 5

Gutes Hotel, ideale Lage in der Nähe von Venedig

Pros: gute Parkmöglichkeit hinter dem Hotel, gutes Frühstück
Location: In der Nähe eines Bahnhofes gelegen, mit dem Zug ist man in 20 Minuten in Venedig
ausserhalb von Venedig gelegen, mit dem Zug ist man in kurzer Zeit in der Stadt.

Posted by , from schweiz on 5 Nov 2017

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Comment from Hotel Management

20 Mar 2018 by Sara Bergamo

Dear Erika, first let me take this opportunity to thank you for sharing with us your experience. We very much appreciated your comments, and hope to welcome you again in the near future. Best regards, Sara Bergamo Front Office Manager

4 out of 5

Hotel ideal für Reisen mit Auto oder öV

Pros: Sauberkeit und moderne Einrichtung. Insbesondere die "Luxus"-Zimmer sind sehr gross. Badezimmer ebenfalls sehr geräumig mit separater Dusche und Wanne
Cons: Direkter Zugang zum Parkplatz hinter dem Haus. Aktuell muss um das komplette Gebäude herumgelaufen werden. Getränke in Minibar vorsehen (war leer).
Location: Das Hotel ist einem Industriegebiet. Restaurants, Bars, etc. sind in Mestre (Stadtzentrum) oder in Venedig selber.
Sehr gutes Hotel mit freundlichem Personal. Sauber, modern, neu, Kleine Bauarbeiten noch im Gange, daher Parkplatz noch nicht ideal (hinter dem Hotel), aber dafür gratis. Reichhaltiges Frühstücks-Buffet. Ruhig gelegen, Bushaltestelle quasi vor der Türe. Ideal für Leute, die mit dem Auto (15 min.) oder öffentlichen Verkehrsmitteln (30 min) nach Venedig fahren.

Posted by , from Schweiz on 10 Oct 2017

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Comment from Hotel Management

16 Mar 2018 by Sara Bergamo

Dear Nanda, Thank you for sharing your experience at the Four Points by Sheraton Venice Mestre. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon! Best regards, Sara Bergamo Front Office Manager

About the Four Points by Sheraton Venice Mestre

Location Via Don Luigi Peron 4, Mestre, 30174

Property Features

Four Points by Sheraton Venice Mestre offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Venice Mestre. Free self parking is available. This 4-star Mestre hotel is smoke free.

  • 168 guestrooms or units
  • 9 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Venice Mestre Ospedale Station (1.2 km / 0.7 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Four Points by Sheraton Venice Mestre offers 168 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Four Points by Sheraton Venice Mestre has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a deadlock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Facilities fee: EUR 25 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Venice Mestre Inn
  • Four Points Sheraton Venice Inn
  • Four Points Sheraton Venice Mestre
  • Four Points Sheraton Venice
  • Four Points Sheraton Venice Mestre Hotel
  • Four Points Sheraton Venice Hotel
  • Four Points by Sheraton Venice Mestre Hotel
  • Four Points by Sheraton Venice Mestre Mestre
  • Four Points by Sheraton Venice Mestre Hotel Mestre

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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