6/10 Okay
Lucas
13 Sept 2024
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is in a great location and very convenient to access the sea garden and sevestopal. Nice restaurant on the corner and a couple of shops on the doorstep.
The room was spacious, with plenty of light, mini fridge, good LG Tele, Aircon and good sized mirrors.
The cleanliness in the bathroom was extremely poor. The bowl shaped sink hasn't been cleaned around the bottom with cotton buds from previous customers there, the wood was stained and unclean, the seals around the shower are hanging off and flooded the floor around the toilet when used. The tiles on the floor looked grim and unclean, as did the shower heads. Toilet is an odd shape and uncomfortable too.
Breakfast was usually cold and not kept warm even when offering eggs. Good selection though.
Seemed hard for the staff to even smile at times, other than the cleaner lady and the dark longer haired man on the desk.
Odd walking in at 2am, doors open, no-one there on reception, made you feel a little exposed to anyone walking in.
It's a shame as we use their sister hotel yearly (duchess) which is spotless, the lady who runs it is amazing and they can't do enough for you. We will be going back there for sure. It was worth a go here as we used a large amount of Tesco's clubcard vouchers to have a cheaper stay.
Lucas
Stayed 8 nights in Sep 2024