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Hotel Heritage inn

3.0 star property

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December 2024
January 2025

Photo gallery for Hotel Heritage inn

Executive Double or Twin Room
Interior
Lobby
Lobby sitting area
Breakfast area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
B-3/26-A, Shivala, Next to Anandmayi Hospital, Varanasi, 221001
  • Harishchandra Ghat
    9 min walk
  • Chatni restaurant
    5 min walk
  • Kashi Station
    21 min drive
  • Varanasi (VNS-Lal Bahadur Shastri)
    58 min drive

Room options

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

1 bedroom, minibar, in-room safe, desk

Club Room

  • 19 sq m
  • Sleeps 8
  • 1 Double Bed OR 2 Twin Beds

View all photos for Heritage Triple Room

Heritage Triple Room

Heritage Triple Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • 19 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds

View all photos for Heritage Double or Twin Room

Heritage Double or Twin Room | Living room

Heritage Double or Twin Room

  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

LED TV

Executive Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Heritage inn

Hotel with free parking, near Kashi Vishwanath Temple
Along with a restaurant, this hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services.
Hotel Heritage inn offers 11 accommodations with minibars and safes. LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided.

This Varanasi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided daily.

During your stay at Hotel Heritage inn, you're just a quick walk from Harishchandra Ghat. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Rasoi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute drive from Kashi Vishwanath Temple and a few minutes from Dasaswamedh ghat
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Heritage inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Varanasi hotel.

Rasoi - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Rasoi

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 800.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 850 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: INR 800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Hotel Heritage inn offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Heritage inn Varanasi
Hotel Heritage inn
Heritage Varanasi
Hotel Heritage inn Hotel
Hotel Heritage inn Varanasi
Hotel Heritage inn Hotel Varanasi

Hotel Heritage inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Sarah A

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
The service was good. There were problems with cockroaches and bugs in bathroom and bedroom. The hot water was not always hot for the shower. Please know it is not visible from the main road. It’s down an alleyway. They will provide a boat ride down the Ganges apart from the package they try to sell you.
Stayed 4 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Heritage Inn
Very nice hotel. Great location. The room we stayed in was fantastic and the food in the hotel was really good.
Stayed 3 nights in Oct 2019

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant has great food and lovely staff. Front counter staff are efficient. Rooms are spacious and clean. Linens are a bit dreary, especially duvets and pillows, but comfortable and top layer is clean. Quiet, cemtral and safe location. Would stay again
Stayed 3 nights in Oct 2019

8/10 Good

Zahadul Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience Staying at Hotel Heritage inn.
It was a very good experience staying at Hotel Heritage inn. We (me and my wife) enjoyed our stay at Hotel Heritage inn. The overall services and facilities are very good. The location of the hotel is not very good. Also the hotel needs to improve the menu in food options. The service staffs of the restaurant has to be more active. Need to add more food options in the food menu. Overall it was good experience. We wish Hotel Heritage inn all the best and all the success.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Ok hotel in a noisy area
I'll be honest. The hotel is in a really noise place in the old part of Varanasi. If that doesn't bother you than it's probably the best option in that area.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good but be aware of a few things
We stayed for 4 nights at Hotel Heritage Inn with a family of 4 (2 boys aged 9 and 7). Overall the hotel is OK and good value as it’s not directly on the Ghats. First thing to be aware of is that the hotel is just off the main road which means taxis cannot reach the front door Secondly the hotel does not have a lift. The staff were very helpful in carrying heavy bags (25kg plus) up 3 floors but bear in mind the restaurant is on the top floor The hotel also offers tours and boat rides which we found enjoyable. Manu our tour guide spoke good English and was knowledgeable The buffet breakfast was ordinary but meals ordered at other times were of a very good standard So overall a good value hotel within 5 minutes of the nearest Ghat
Stayed 4 nights in Jun 2019

10/10 Excellent

sony, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to search for hotels in Varanasi because there are so many small hotels, but this hotel is a true gem located in the perfect location to the Assi Ghat. Next to the best places for food like the apple pie and pizza restaurant near the hotel. But most important the service from the hotel is just amazing. India can be a hard place to navigate but the hotel drivers and tour guides make you feel safe and well taken care of. This hotel is a must stay if you are visiting the Varanasi area
Stayed 2 nights in Feb 2019

8/10 Good

Kawal Jeet

Liked: Cleanliness, staff & service
Staff is helpful,Service is good.
All is well So, I booked my airport shuttle with them but they didn’t come to pickup me on my time .I was wait outside the airport around less than 1 hour .After that I called to hotel then they booked for me another taxi from the airport.Please don’t do trip Package for Varanasi with them Such as all the ghats by boat .They charge too much.if you go to ask to boat man then it is very cheaper than package with hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, best location
Very good place. Location is very near to Assi ghat. Hotel is new, neat and clean. Staff is very friendly. I will stay again next time.
Stayed 1 night in Dec 2017

2/10 Terrible

A, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Good location, bad hotel
This hotel was close to Assi Ghat and convenient for getting around varanasi. Aside from this, it was not worth what we paid and was a frustrating disappointment. The AC and wifi barely worked. The staff's explanation was that the city power was out and that the AC won't run on their generator. The rest of the city seemed to be on power though for the 5 days we were there - just the hotel seemed out. The ac also did not work well when on city power. The staff at the front desk were rude and unhelpful. The restaurant was ok until we saw a mouse on the breakfast buffet table where there was open food. All around a terrible stay - have stayed in nicer hostels in India with better service and amenities.
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel but gave away our first night!
The reason I gave this hotel a "1" for service is that we had reserved the room ahead of time through Hotels.com but they gave our room away before we got there. We did not arrive especially late, either--around 8:00 pm. But the manager asked, upon our arrival: was your plane later? No it was not but he gave the room away anyway. Make sure you put a deposit on the room if you reserve it to make sure you have the room when you get there. He put us up in a "sister hotel" but it was a terrible room with a hard bed and malfunctioning AC and fan; and was dingy and dirty.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bimal

Liked: Cleanliness, staff & service
Dark & dingy. Good Masala Chai though.
It was cheap & convenient because my friends stayed nearby but not the best Hotel I have stayed in. It could be so much better but the Hotel owner/designer is completely misinformed; keep it simple & get the basics right. It's a rubbish stinky location but then most of Varanasi is like that. The staff are excellent though & very hard working.

10/10 Excellent

Abhinav, Jhansi, Uttar Pradesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay Ever
We had a great time at the hotel. The staff was very friendly taking care of our needs. The food was great and the rooms are great with ambient lights. Nearby ganges river is there and the hotel provides boat tours at ganges and temple. The boatman we had was very friendly and made our trip to ganges memorable. The rooftop restaurant is a bit hot in summer bur seatings near Air conditioning makes it comfortable. Great food is serve and is value for money. Loved the hotel staff very much for their amazing service.

4/10 Poor

Anil J., Delhi

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Misleading information by Hotels.com
Hotel located in congested Lane & showed room with a city view whereas our Room facing a new constructed building, no space for extra bed, horrible breakfast, more charges for arranged transport & to get food/breakfast climb five floors. Writing specifically on media about your site's misleading information causing lots of inconvenience for we Sr Citizens

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Very bad service
Check in time was 11:30. We reached hotel at 2:00 P.M. But room was not ready, even we call hotel from train that we are coming. We found room at 3:00p.m. Hotel staff was not aware that which kind of room we booked. It was not priceworthy. All services are bed. room was smelling.

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
手配ミス
鉄道チケットの手配を依頼したが、受取の時間にカウンターに行ったら取れてなかった。電車の時間ギリギリに手配が完了し受け取ったが、1日自由時間が潰れた。
Stayed 1 night in Nov 2018

4/10 Poor

Jose

Disliked: Property conditions & facilities, room comfort
Nur bedingt weiter zu empfehlen.
Das war nicht eins der besseren Hotels auf unserer Indien Rundreise. Durchs Treppenhaus wurde die Baustelle für den Anbau angeliefert. (kein Aufzug im Haus) Wir haben den Eindruck, in der Beschreibung werden die Hotels und Zimmer immer "schön" fotografiert.

6/10 Okay

Manfred

Disliked: Cleanliness, property conditions & facilities, room comfort
Erst nach Monierung haben wir ein gutes Zimmer erhalten.