This smoke-free bed & breakfast features free self parking and free WiFi in public areas.
Family Suite offers 3 accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations.
During your stay at Family Suite, you'll be within walking distance of Taj Park Convention Centre. Enjoy features like free WiFi in public areas and free self parking.
Free WiFi
Free self parking
Within a 15-minute walk of Taj Park Convention Centre and Bear Creek Park
Public spaces have free WiFi. Free self parking is available.
This 3-star Surrey bed & breakfast is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Smooth flooring in room
More
Smoke-free property
Room amenities
Bedroom
Heating
Bathroom
Shower/bath combination
Soap
Toilet paper
Towels
More
Heated floors
Iron/ironing board
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, host will greet you
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number 000165652
Property is also known as
Family Suite Surrey
Family Suite Bed & breakfast
Family Suite Bed & breakfast Surrey
Family Suite Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 29 out of 71 reviews" "
10 - Excellent
29
Rating 8 - Good. 14 out of 71 reviews" "
8 - Good
14
Rating 6 - Okay. 13 out of 71 reviews" "
6 - Okay
13
Rating 4 - Poor. 9 out of 71 reviews" "
4 - Poor
9
Rating 2 - Terrible. 6 out of 71 reviews" "
2 - Terrible
6
7.2/10
Cleanliness
7.6/10
Staff & service
8.2/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Travelled with family
21 Aug 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Room 3 suite was adequate but definitely lacking. Was okay for overnight stay but wouldnât recommend. The website listing was difficult to determine which features applied to which room. Room 3 has single over double bunk bed in main room with terrible mattresses. Dorm refrigerator and microwave. Coffee maker, sink and dining table are on back porch. No other cooking equipment. Very limited parking.
Traveled with family, had a great stay at this property and owners were quick to respond to requests. However, the bunk mattresses and TV requires upgrades, other than that we had a lovely stay đ
Oluwadare
Stayed 4 nights in Jun 2024
2/10 Terrible
Jenny
16 Jun 2024
Disliked: Property conditions & facilities
Avoid this place.
I should have listened to those negative reviews. We were given room B2 and I wonder why they opened it up for business.
I hope Expedia will do routine check and raise their standards in posting AirBnb/hotels in their Apps.
I did not receive the information about checking in from the host. I had to call them to get it. Not having ample parking was an issue too. The beds and pillows were not comfortable at all. The walls were thin amd you could hear people in other rooms talking.
Be careful if you book as âpay laterâ itâs a scam.
Great potential, but very poorly maintained and cleaned. The place desperately needs some TLC and a thorough deep cleaning.
For a rental suite it is not well cared for. REALLY did not appreciate how i booked it on a âreserve now, pay laterâ basis with the âknowledge of what said was a good cancellation policy and turned out to be a complete lie. I was charged in full immediately and was unable to cancel without loosing half of my money. Kept the reservation purely out of a refusal to give them my money for nothing. Would not stay again based solely on that dishonesty.
Dawn
Stayed 1 night in Apr 2024
8/10 Good
Adam
Travelled with family
1 Apr 2024
Liked: Room comfort
Good.
Overall they stay was good. The walls between the two units are thin and we could easily hear the other guests with their kids and Iâm sure visversa. (Not a huge deal). The kitchen requires more cook ware such as frying pans and pots. Not a lot there to cook for a family of four plus a grandparent. Lots of hot water and the pressure was great. The bathroom has some moisture build up on the walls(not a big deal). Did however find a silver fish one morning but didnât see anymore so donât know if it was a one off or not. Access to the suite was easy. The community seemed nice a safe. Was pretty quite considering a fireball down the street.
What we liked:
Nice, quiet area
Generous rooms
Comfortable beds
Nice dining area, with proper kitchen utensils
Things to improve:
Windows are locked closed, fresh air only through the sliding door