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Best Western Plus Vancouver Mall Dr. Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Vancouver Mall Dr. Hotel & Suites

Lobby
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Spa
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Gym

Explore the area

Map
9420 NE Vancouver Mall Drive, Vancouver, WA, 98662
  • Vancouver Mall
    ‪4 min walk‬
  • Peacehealth Southwest Medical Center
    ‪7 min drive‬
  • Columbia River
    ‪11 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Vancouver Mall Dr. Hotel & Suites

Hotel with free breakfast, a short walk to Vancouver Mall
This hotel features an indoor pool, a fitness center, and a sauna. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers 75 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wired and wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The free breakfast at Best Western Plus Vancouver Mall Dr. Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Vancouver Mall. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 4-minute walk from Vancouver Mall and 13 minutes by car from Portland Expo Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and concierge services are also featured at Best Western Plus Vancouver Mall Dr. Hotel & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Plus Vancouver Mall Dr. Hotel & Suites was completed in March 2016.

Smoking is allowed in designated areas at this Vancouver hotel.

Guests are served free full breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 6 AM–10 AM

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Renovated entire property – March 2016
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • MP3 dock
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Dr. Hotel Vancouver Mall
Dr. Vancouver Mall
Hotel Dr. Vancouver Mall
Hotel Vancouver Mall
Hotel Vancouver Mall Dr.
Vancouver Mall Dr.
Vancouver Mall Dr. Hotel
Vancouver Mall Hotel
Vancouver Mall Hotel Dr.
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel
Best Western Plus Dr. Hotel
Best Western Plus Vancouver Mall Dr.
Best Western Plus Dr.
Best Western Plus Vancouver Mall Dr. Hotel Suites
Vancouver Mall Dr. Hotel Suites
Best Western Plus Vancouver Mall Dr. Hotel & Suites Hotel
Best Western Plus Vancouver Mall Dr. Hotel & Suites Vancouver

Best Western Plus Vancouver Mall Dr. Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brooke

Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything you could ask for in one easy stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 2 nights in Nov 2024

8/10 Good

FLORICA

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very positive, only issues: Pool chlorine was painful to eyes which is a sign of a high urine presence. Also, there was no recycling containers in rooms or at breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great dealing with the staff
Stayed 2 nights in Sep 2024

4/10 Poor

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

Pablo, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
It meet expectations
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Dream home !
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsie Rose

Stayed 2 nights in Oct 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Dana J

Liked: Cleanliness, staff & service, property conditions & facilities
We were able to access everything easily, shopping, restaurants, family events and more.
Stayed 5 nights in Oct 2024

10/10 Excellent

David H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our son came over to join us the first morning to go for an outing. Between 7:30 & 10am, someone stole his e-bike he had cabled up to a sign post. Flat stole it from out in front of the hotel. Men working out in front claimed they saw nothing & hotel clerk claimed hotel cameras would have caught nothing.
Stayed 7 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Teha

Liked: Cleanliness, staff & service, property conditions & facilities
Great room nicely laid out with easy pool and spa access. Breakfast started at 6 am which is perfect and had nice variety of food.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Best Western Plus
Staff was Amazing. Very helpful and polite. Continental breakfast was one of the best We've had at a hotel. Pool, hot tub, sauna were great. Overall an outstanding stay at this hotel. Well worth your hard earned dollar.
Stayed 4 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place till Vancouver sinks its claws into it...
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service
Good hotel but rooms are a bit dated - my room smelled like a room that was once a smoking room
Stayed 2 nights in Oct 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Review
The trip started off well, but unfortunately on our last night.(Sunday 09/22) the water was shut off to the property.
Stayed 3 nights in Sep 2024

4/10 Poor

Jake

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff wasn't very friendly. The one checking me in was, but the female coworker didn't have the best customer service skills. We found a pretty big big climbing up our window, used straw on the carpet. Then the water went out, which I understand was a city problem, but when my father went to the front desk to ask about it, the same female receptionist was unapologetic to him with a poor attitude. We were offered a bottle of water for each person in the room, but denied any other compensation
Stayed 1 night in Sep 2024

2/10 Terrible

Dorie

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing was the pool and hot tub ......oh ya and Josh the desk guy, he was super friendly, helpful and treated everyone i saw nice. The manager wasnt even worthy of working at "wallyworld" horrible customer service skills, the water was shut off when we were there and we couldnt even shower befor we left .theres so many homeless people crawling out of thell8
Stayed 3 nights in Sep 2024

6/10 Okay

Jackson

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed over the labor day weekend. The hotel is in a pretty good location, staff is friendly, it's close to restaurants and shopping. However, only the top floor is completely pet free ( didn't know that) so the selection of unsoiled rooms was scant. Anyway, our second floor room absolutely reeked of dog pee. Someone's dog spent a A LOT of time trapped in there and peed everywhere. I told the front desk about it but they did not have any other two queen rooms available, so the best they could do was spray the carpet with an odor neutralizer, which worked for about 30 minutes and then it was right back to gross. We slept with masks, the window open, and the fan blowing. Glad it was only one night 😖 As I mentioned, the staff was receptive and tried to help, and took note and said they'd shampoo the carpet in there. Great for the next patron. It would be nice if housekeeping could notate things like that sooner and take care of it I stead of just moving on because the scent was not subtle in the least.
Stayed 1 night in Aug 2024