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VRetreats Cervino

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VRetreats Cervino

Bar (on property)
Sauna
Exterior
Bar (on property)
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Breakfast included
  • Housekeeping

Explore the area

Map
Avouil, Valtournenche, Valle d'Aosta, 11028
  • Matterhorn Ski Paradise
    1 min walk
  • Igloo Restaurant
    13 min walk
  • Riffelberg
  • Sion (SIR)
    147 min drive

Room options

View all photos for Deluxe Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Non Smoking

  • 18 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

  • 36 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Non Smoking

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sauna

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sauna

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

Front of property

White Angel Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (131)
The price is €365
for 1 room
includes taxes & fees
8 Jan - 9 Jan
White Angel Hotel

About this property

VRetreats Cervino

Luxury hotel with 2 restaurants and 2 indoor pools
2 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a rooftop terrace are onsite. Change of towels is available on request.
VRetreats Cervino offers 66 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

This Valtournenche hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

2 indoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at VRetreats Cervino. During your stay, you're just a quick walk from Matterhorn Ski Paradise. Enjoy features like free breakfast and free WiFi in public areas, plus 2 indoor pools.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Take a swim in the 2 indoor pools
  • Indulge in a treatment at the full-service spa
  • Amenities include a business center, a car charging station, and an elevator
  • Onsite recreation includes a steam room
  • Steps from Matterhorn Ski Paradise and 11 minutes by foot from Blu Lake
  • Pets welcome for a fee
As a guest of VRetreats Cervino, you'll find 2 indoor swimming pools and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. A rooftop terrace, ski storage, and a garden are also featured at the luxury VRetreats Cervino.

This 5-star Valtournenche hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Panorama - Onsite restaurant.
Abrì - Onsite restaurant. Open daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • On-site parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Panorama
  • Abrì

Things to do

  • 2 indoor pools
  • Full-service spa
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Ski storage
  • Snow sports gear

Business services

  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Hardwood flooring in room
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 11 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 11 and up; guests must have received complete vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 30 April, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 May - 15 June, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 16 June - 30 September, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 October - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 40 per accommodation, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number IT007071A1OEHHCU3F

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Cervino
VRetreats Cervino Hotel
VRetreats Cervino Valtournenche
VRetreats Cervino Hotel Valtournenche

VRetreats Cervino Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 49 out of 54 reviews" "
Rating 8 - Good. 2 out of 54 reviews" "
Rating 6 - Okay. 1 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
discovery
absolutely fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

Sema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Andra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a beautiful view of the Matterhorn
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and new property. Very clean. Great breakfast. Very attentive staff. Awesome spa. They have a shuttle to/from cable car. We came from zermatt via cable car. Town is a shuttle ride away if you need to go there. Nothing around the hotel but the hotel itself is very relaxing
Stayed 1 night in Jul 2024

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for comfort
Easy shuttle pick up from the cable car station. Hotel looks new. Spa is great! Friendly staff. Breakfast buffet is delicious with plenty of selection. Great Mountain View
Stayed 2 nights in Jul 2024

10/10 Excellent

Jalil

Stayed 2 nights in Apr 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Best ski hotel
Perfect stay Front desk team are as good as it gets We will be back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing
Fantastic
Stayed 7 nights in Jan 2024

10/10 Excellent

Richard, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, modern and well maintained. The staff is cordial and efficient. The concierge service found is excellent restauranst in Cervino. The shuttle service was perfect and prompt though we had a car we preferred using their MBZ shuttle. The spa was also beautiful and luxurious. We look forward to returning.
Stayed 5 nights in Dec 2023

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, smart, clean hotel. Staff all friendly and so helpful; reception, porters, ski hire, restaurant servers and cleaners. All faultless. Food excellent. Our entire visit was very pleasurable
Stayed 7 nights in Feb 2023

10/10 Excellent

Porter, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable rooms with top rate spa facilities. The hotel is a little far from the center of Cervino but it is walkable - they also offer a free shuttle.
Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel and Great for Skiing Break
What a lovely hotel! We stayed as a couple for a weeks skiing and had a great time. the facilities are excellent, the rooms plenty big enough (we had a standard room), the bathroom had a lovely rainwater shower and plenty of fresh towels. The hotel is about a 15 min walk from town but there is a hotel run complimentary bus service that runs from 8.30 - 10.30pm. We never waited longer than 5 mins its super efficient. The ski room was great with lockers and heated boot warmers. There is also a small but great ski shop in the basement for ski hire etc. We were only B&B but ate in the restaurant for dinner a couple of times and it was lovely. Food was great and breakfast was everything you could need. I honestly could not fault it - is it 5* I am not sure but it *is definitely a very good 4* and perfect for what we wanted.
Stayed 7 nights in Mar 2022

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot and never write reviews, but was so pleasantly surprised by the hotel that I thought I would write one this time. First, the hotel is brand new, which means it is in great shape. Second, it is a little outside of Cervinia, but their shuttle bus process makes it very easy to get back and forth dropping off and picking up for skiing right at the lift. Most surprising, the food at diner was amazing and the dining room and bar service was excellent. I don't know if this is the same at all Mythos Hotels, but I will try them in the future to see.
Stayed 2 nights in Mar 2022

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed Experience
Mixed experience at this new hotel. Pros: Brand new hotel with comfortably furnished (though small) rooms Friendly staff who even helped us when our car was stranded in the snow. Very professional and friendly waiters Cons: Hotel is understaffed. The people who work their are friendly and do their best to help but there just aren’t enough people for them to be able to help effectively enough. Hotel is inconveniently located, just outside of the main center, so you either have to take a shuttle or drive and fight for parking. Hotel’s shuttle service is unpredictable and not frequent enough. Shuttle is small and several times we had to wait up to an hour because the shuttle we were waiting for couldn’t accommodate enough people. Very small rooms. Food at the restaurant is not great, though the servers are incredibly friendly and helpful! Recommendation to owners: The people you have working at your hotel are very nice and try their best to help, but there just aren’t enough of them to succeed in helping with every need that you would expect at a “5 Star” hotel, which yours is not. Find a new chef - the food at your restaurant is terrible. Bottom line: this is not a 5 star hotel.
Stayed 5 nights in Dec 2021

4/10 Poor

Sonia

Travelled with family
Liked: Cleanliness
This is a new 5 star new hotel. It was expensive but the hotel did not meet the 5 star rating. Some small things can be overlooked, but many issues went beyond this. Reception staff friendly, tried to help but very inexperienced/ young Restaurant/ bar staff very good Written request for twin bed instead of double ignored despite hotel confirmation Apparently there is a dress code for the dining room. This is not mentioned on the website anywhere. My nephew was sent back to his room to change (he was in relaxed neat attire after a strenuous skiing day). He was not dressed badly Whilst on another evening, hotel guests with a small dog let the dog walk all over the table - nothing was said by staff! Given 1 key for the room not enough key cards available for all guests to have one each. Ludicrous The NYE gala dinner menu was pre-sent to us. It consisted only of seafood. I emailed to inform that our group had allergies. They acknowledged this and said menu would be adapted but on arrival at the hotel they said they had no information on this despite confirmation 5. Delays with organising a transfer via reception back to the airport. Took 3 days and speaking to manager to get costs. 6. Only 1 shuttle which broke down for a large hotel.Lots of waiting a long time 7. Unable to provide information for local Covid tests. Told to try torino/ milan airports! 8. Staff member in spa had headphones in whilst communicating to us. When she couldn't hear, she took them out.
Stayed 7 nights in Dec 2021

10/10 Excellent

Eitan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Grand Hotel Cervino. A wonderful five-star hotel in Cervinia. A great and rich breakfast and a state-of-the art dinner (we took the half-board deal). The staff was nice, professional and very helpful. We will definitely come back!
Stayed 5 nights in Nov 2021

10/10 Excellent

Moris

Stayed 2 nights in Aug 2024

10/10 Excellent

Younghee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 새로 지어진 호텔입니다. 수영장과 사우나도 너무 좋았고 직원들도 많이 친절합니다. 다시 가고 싶어요. 정말 추천합니다.
Stayed 4 nights in Jul 2024

10/10 Excellent

Feniola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was breath-taking. The spa and wellness were really function well.
Stayed 1 night in Aug 2024

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo resort immerso nel verde
Bellissima esperienza camera confortevole bella spa e ottimi servizi, colazione ottima. Secondo me il contributo per il soggiorno del cane, il ns maltese da 4,5 kg è eccessivo 40 euro a notte per senza appunto distinzione sul peso dello stesso.
Stayed 2 nights in Aug 2024

4/10 Poor

Jørgen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Was supposed to be one of the better hotels but was a big disappointment. On the very first evening, we pointed out that the room was very hot and the reception assured that they would check this as quickly as possible. We wanted to go to bed so we agreed that they should check it the next day. We reminded them when we left in the morning but when we returned in the afternoon nothing had been done. When we reminded them again, we learned that the AC was not in function in the summer and that we could only open the door to the balcony. But outside there were lots of insects. we Had very hot and uncomfortable nights. Otherwise, the breakfast was decent but little choice and always empty of something and took a long time to refill. Dinner was expensive and poor, not a lucky combination. They allow guests to bring dogs into the restaurant. The rooms were quite normal but very small. Spa was nice but unfortunately they allow children running around and making noise. The fruit in the spa was moldy Would not recommend using this hotel
Stayed 3 nights in Jul 2024