4/10 Poor
Fred L.
7 Jul 2024
Diappointed Family Vacation
On day one the garage remote didn't work and could not lock or secure the garage Damita was notified, this was never fixed. On day one (Saturday)we were going night swimming but couldn't pool was filthy top and bottom
(There was Algea on parts of the pool floor) On day 2 I notified Damita, the pool service man came for 5 minutes and left and left no skimmer as requested.
Damita and Service man showed up on Wednesday and finally fixed the problem. Still we lost 4 full days of pool use. On July 4th we went to use the barbecue grill but it was filthy beyond use. Though she did communicate with me the problems weren't being addressed in a timely manner. This was our 50th anniversary stay with my daughter from Hawaii and my son and grandson and daughter-in-law from Maryland. Since the main reason we chose this property. Was for the pool. A major disappointment.
Fred L.
Stayed 6 nights in Jun 2024