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The Cumberland Hotel by NEU Collective

4.5-star property
Triq San Gwann, Valletta, (01) 562 1066
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3.9 out of 5
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See all 9 ebookers Reviews

"A wonderful, quiet little boutique hotel, very conveniently situated right in beautiful Valletta. The staff is so attentive, professional and friendly ... " More

By a verified traveller on Tue 14 Dec 2021

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Deluxe Suite, 1 Bedroom, Terrace, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of The Cumberland Hotel by NEU Collective's great location. During your stay, you're just a quick walk from Malta Experience. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Grana
  • Amenities include a lift and a rooftop terrace
  • Guests have great things to say about the helpful staff and the location
  • Steps from Grand Harbour and Strait Street

The Cumberland Hotel by NEU Collective ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cumberland Hotel by NEU Collective

Everyone (6) Couples (2)
5 out of 5
A wonderful, quiet little boutique hotel, very conveniently situated right in beautiful Valletta. The staff is so attentive, professional and friendly. The a la carte breakfast is great and makes a brilliant start to the day. The rooms are spacious, clean and nicely furnished. The restaurant was not in action while we were there due to Covid restrictions. However there are very many places to eat within ten minutes walk from the hotel. All in all thoroughly recommended.

Posted by , from Kirkkonummi on 14 Dec 2021

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3 out of 5
Die Mitarbeiter sind dort absolut Unfähig

Posted by on 22 Nov 2021

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4 out of 5

Posted by on 8 Aug 2020

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Comment from Hotel Management

10 Aug 2020 by Bridget Bonavia

Thank you for leaving feedback after your stay. We hope to welcome you back in the near future

1 out of 5

Posted by on 20 Mar 2020

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Comment from Hotel Management

26 Mar 2020 by Bridget Bonavia

We are sorry if your stay was not to your expectation however since you preferred to stay anonymous we cannot see why this was. If there is an issue you wish to discuss kindly contact us directly.

5 out of 5

Posted by on 2 Feb 2020

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Comment from Hotel Management

5 Mar 2020 by Bridget

Thank you for leaving such positive feedback and we hope to welcome you back to The Cumberland!

5 out of 5

Posted by on 22 Apr 2019

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3 out of 5
Die Lage des Hotels ist ideal! Uns war das Frühstück zu eintönig. Jeden Tag das gleiche Angebot. Es sah zwar immer sehr schön aus, geschmacklich war es jedoch nicht gut. Internet funktionierte teilweise nicht im Zimmer.

Posted by on 26 Feb 2019

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4 out of 5
Pieni, viihtyisä hotelli keskellä kaupunkia. Hyvä a la carte aamiainen.

Posted by on 30 Jan 2019

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5 out of 5
tolles boutique hotel inmitten von valletta; grossartiges und stylisches zimmer; frühstück auswahl ab karte; tolle sonnenterrasse im 5. stock; äusserst freundliche, kompetente und gästeorientierte mitarbeitende; sofort wieder ...

Posted by on 23 Oct 2018

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Comment from Hotel Management

5 Dec 2018 by Reservation department

Dear Valtellina, Thank you for taking the time to write such an excellent review about your stay. We are happy to hear you had such a memorable stay and would be very happy for you to visit us once again in the future. Kind regards Chiara

About the The Cumberland Hotel by NEU Collective

Location Triq San Gwann, Valletta,

Property Features

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. The luxury The Cumberland Hotel by NEU Collective also features a rooftop terrace and a lift. This 4.5-star Valletta hotel is smoke free.

  • 23 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

The Cumberland Hotel by NEU Collective offers 23 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7 AM to 11:00 AM.

Grana – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines COVID-19 Protocols (Malta)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 0.50 per person, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 27 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cumberland Hotel Valletta
  • Cumberland Valletta
  • The Cumberland
  • The Cumberland Hotel by NEU Collective Hotel
  • The Cumberland Hotel by NEU Collective Valletta
  • The Cumberland Hotel by NEU Collective Hotel Valletta
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.