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Hotel Valkenburg by Mercure

4.0 star property

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Photo gallery for Hotel Valkenburg by Mercure

Exterior
Reception
Breakfast, lunch and dinner served
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
DE LEEUWHOF 10, Valkenburg aan de Geul, 6301 KZ
  • Valkenburg Holland Casino
    ‪11 min walk‬
  • Valkenburg Castle
    ‪12 min walk‬
  • Valkenburg Caves
    ‪14 min walk‬
  • Liege (LGG)
    ‪147 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Valkenburg by Mercure

Riverfront hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and multilingual staff assistance are onsite. Housekeeping is available on request.
Hotel Valkenburg by Mercure offers 65 air-conditioned accommodations with minibars and espresso makers. 44-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Valkenburg by Mercure, you're just a quick walk from Roman Catacombes. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, a meeting room, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Steps from Roman Catacombes and 11 minutes by foot from Valkenburg Christmas Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Valkenburg by Mercure also features multilingual staff, a porter, and an elevator.

This 4-star Valkenburg aan de Geul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurant RUW. - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant RUW.

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 6 years of age.
  • Service fee: EUR 2.90 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Nearby parking fee: EUR 9 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Valkenburg by Mercure Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 48 reviews
Rating 8 - Good. 23 out of 48 reviews
Rating 6 - Okay. 8 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joe

Stayed 1 night in Jan 2024

8/10 Good

Iain

Travelled with group
Liked: Cleanliness
The Reception staff much improved since our last visit. They were very friendly and helpful. Hotel is comfortable and in a great location. Parking continues to be a problem - there isn’t any! You need to pay and park on the street which is 5-10 minutes walk from the hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

Michael

Stayed 1 night in Aug 2022

8/10 Good

Janneke

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Het "Kerstdiner" viel heel erg tegen. Voorgerecht prima Hoofdgerecht, zeer teleurstellend. Beenham bijna koud, verschrompelde aardappeltjes, oude groente. Nagerecht, veel te groot stuk taart.
Stayed 4 nights in Dec 2024

8/10 Good

cowan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bianca

Stayed 1 night in Nov 2024

8/10 Good

valerie

Business traveller
Liked: Cleanliness, staff & service
Leuke accommodatie, rustige ligging
Stayed 1 night in Nov 2024

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

cowan

Business traveller
Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour à été agréable. Nous avons un petit regret qu'il n'y ait pas de personne parlant un peu français. Juste un jeune homme à l'accueil qui a fait l'effort de nous parler et de nous aider.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaap

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Prima verblijf voor een weekendje limburg. Of het het geld waard is, valt over te twisten Inchecken duurde lang. Lange rij en 1 persoon die alle mensen moest helpen. De kamers zijn van alle gemakken voorzien echter kon het op sommige plekken wat schoner. Spinnewebben in de hoeken, kalkvlek op de vloer in de douche en zilvervisjes in de badkamer. Jammer dat er geen wasbakje bij de wc is. Ontbijt was goed. Ook hier op zondag een lange rij. Het personeel doet zijn best en is vriendelijk Ze werken hard genoeg!!! Iets met personeelstekort?
Stayed 2 nights in Jul 2024

8/10 Good

Inge

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi hotel met prima ligging
Stayed 1 night in Jul 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jan

Stayed 3 nights in Jul 2024

10/10 Excellent

Nils Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lars

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rustige omgeving in een goed onderhouden hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Anja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Net hotel, mooi gelegen op loopafstand van de belangrijkste winkelstraat. Lekker ruim opgezet.
Stayed 2 nights in May 2024

6/10 Okay

Carsten

Travelled with partner
Liked: Staff & service
Gute Lage, Zentrum zu Fuß schnell zu erreichen. Sehr freundliches und hilfsbereites Personal. Bequeme Betten. Fahrradfreundlich. Frühstück ist sehr Standard aber nicht mehr. Toilette und Waschraum getrennt aber dadurch fehlt definitiv ein Handwaschbecken bei der Toilette. Zimmer modern und rel. groß aber sehr dunkel. Nur ein kleines Fenster. In unserem Zimmer gab es keinen Schrank, nur offene Ablagen. Auch sonst eher spartanisch eingerichtet. Für Dienstreisen okay aber für eine Urlaubsreise eher nicht. Für ein- und ausladen kann man direkt am Hotel halten, aber kein Parkplatz direkt am Hotel. Das Auto parken kann man nur auf öffentlichen Parkplätzen für 8,- bzw. 9,- Euro pro Tag
Stayed 3 nights in Apr 2024

10/10 Excellent

J.F.

Stayed 1 night in Apr 2024

8/10 Good

Paulien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette kamer. Goed geïsoleerd. Fijn bed. Ruime inloop douche. Vriendelijk personeel.
Stayed 2 nights in Feb 2024

10/10 Excellent

bastiaan, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi nieuw hotel. Ruim opgezet Rustige ligging
Stayed 1 night in Feb 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel in een mooie omgeving!
Prima hotel! Warme ontvangst en behulpzame mensen bij de receptie. Hotelkamer zag er prachtig uit en toonde een fijne setting, vooral met de positie van het bed in de kamer. Voor herhaling vatbaar!
Stayed 1 night in Jan 2024