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Keystone Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Keystone Hotel

Fishing
Front of property
Standard Suite, Multiple Beds, Non Smoking, Private Bathroom
Children’s activities
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
400 Egan St, Valdez, AK, 99686
  • Valdez Post Office
    2 min walk
  • Valdez Museum
    4 min walk
  • Valdez Convention and Civic Center
    4 min walk
  • Valdez, AK (VDZ)
    7 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Private Bathroom

Family Suite, Multiple Beds, Non Smoking, Private Bathroom

Family Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 37.9 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior
Best Western Valdez Harbor Inn
Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.1 out of 5, Very good, (541)
The price is €137
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Best Western Valdez Harbor Inn

About this property

Keystone Hotel

Hotel with free breakfast, steps from Valdez Post Office
A microwave in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, barbecue grills, a picnic area, and a TV in a common area are onsite. Housekeeping is available on request.
Keystone Hotel offers 104 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The free breakfast at Keystone Hotel gets good marks from our customers. During your stay, you're just a quick walk from Valdez Post Office. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, a vending machine, and TV in a common area
  • Guests speak favorably about the breakfast and the clean accommodations
  • Steps from Valdez Post Office and 4 minutes by foot from Valdez Museum
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). Barbecue grills, a vending machine, and a picnic area are also featured at Keystone Hotel. Self parking is free.

This Valdez hotel is smoke free.

Guests are served free continental breakfast daily from 5:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 6:00 AM to 9:00 PM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 5:30 AM–9:00 AM

Things to do

  • Bike parking
  • Bike storage

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • No plastic water bottles
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Free local calls
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between September 20 and May 18.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Keystone Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Keystone Hotel Valdez
Keystone Valdez
Keystone Hotel Hotel
Keystone Hotel Valdez
Keystone Hotel Hotel Valdez

Keystone Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 146 out of 745 reviews" "
Rating 8 - Good. 240 out of 745 reviews" "
Rating 6 - Okay. 175 out of 745 reviews" "
Rating 4 - Poor. 124 out of 745 reviews" "
Rating 2 - Terrible. 60 out of 745 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

william

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wow. What can we say? DUMP. Nice staff. Hot shower.
Stayed 1 night in Aug 2024

4/10 Poor

Kari, Little Suamico

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The walls are very thin and you can clearly hear conversation from the next room and hallway. The room was cold and it does not have individual heating. The bathroom had water damaged ceiling tiles and a dead bug on the floor upon arrival. Coffee was not ordered so there was not enough for breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Lori

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Not worth the money!
I would not recommend this hotel. Paint was peeling on the bathroom walls. Shower faucet was pretty much broken. Either cold or scalding. They said coffee, tea, hot cocoa & spiced cider. Unfortunately no coffee and no hot water to make the other beverages. At the price we paid was not worth it. Should be a budget hotel at $39.95
Stayed 1 night in Aug 2024

6/10 Okay

Lucy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are tiny front desk was very nice, clean bed and nothing fancy. Glad I only stayed one night.
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
I read about this hotel so I wasn’t surprised with any of it. The room was clean, it was close to the ferry terminal, and it was a place to sleep for the night. It is noisy (thin walls; bring ear plugs) & room is small but again, I knew all this beforehand. If you’re expecting a 5-star hotel, this is not the place for you, but it’s a clean place for the price.
Stayed 1 night in Aug 2024

8/10 Good

Thomas, Murrells Inlet

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place is old and the rooms were small but clean. Had a nice breakfast area and adequate food. Good overhang to park the bikes. Easy walkable to a very good restraunt next door. The brewery is a couple of blocks away. Would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room I reserved was unavailable. Light over bed didn’t work. Carped very old and literally sticky. Bathroom floor floods with water when you take a shower. Paper -thin walls so I could hear literally every word of my neighbor’s normal-tone conversations. No USB chargers or mini-fridge in a $180/night room is ridiculous. Old-school metal key! I should have saved the money and slept in my car. Or just not have slept at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There are not many options in this area. Don’t expect much. It was clean and convenient
Stayed 2 nights in Aug 2024

4/10 Poor

Tom

Disliked: Staff & service, property conditions & facilities
Less expensive than others in town.
Stayed 1 night in Aug 2024

6/10 Okay

Tom

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Had no room service. No clean towels.
Stayed 3 nights in Aug 2024

4/10 Poor

Julie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
You can hear everything through the walls. Hair in bed and on 4 pillow cases. Tv didn’t work. They did have shampoo, conditioner, lotion and a hair dryer.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel.
The hotel is basic but clean. The ventilation systems to transmit more noise from adjacent rooms.
Stayed 1 night in May 2024

8/10 Good

Trudy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms really tiny and outdated but cute and clean
Stayed 5 nights in Aug 2024

4/10 Poor

Joanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Gross but a place to lay your head down. Bed sheets were clean but everything else was dirty and dusty.
Stayed 1 night in Aug 2024

2/10 Terrible

Rochelle

Disliked: Cleanliness, property conditions & facilities
Hotel? Motel, of the Worst Kind.
Keystone Hotel should be shut down by building code and health department. The place is skanky, pipes go through the room, outlets have missing covers and behind furniture or bed. The window was open on my arrival, the heat is central, loudly blowing 24/7. The heat is too high, hence the open window? When the system "kicks on" the entire room vibrates like the spinning cycle of an old washing machine that lasts 3+ minutes. This happens often. The eating area is filthy. The table I sat at had something dried across it. I moved to another, less dirty and wipeable. Everything on the counter needs to be removed so the counter can be thoroughly cleaned and sanitized. I brought down the basket with tea bags to the reception desk, trying to be descrete, pointed and said, "You need to look inside." I did that twice. THERE WERE THREE DEAD MAGGOTS INSIDE! They had been there awhile. The "queen" bed is two twin mattresses side by side. The best thing is the newer washer and dryer.
Stayed 2 nights in Aug 2024

4/10 Poor

Marianne

Stayed 1 night in Jul 2024

4/10 Poor

Leah, Whitehorse

Liked: Staff & service
Disliked: Property conditions & facilities
On the outside it looks great. Inside, the rooms are so outdated and very run down. We had mold all over both bathrooms and it wasn’t very clean. It was quite pricey for what it is. The staff were nice and breakfast was good at least. The hotel itself is in rough shape.
Stayed 1 night in Aug 2024

4/10 Poor

Gino

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff ! Rooms are excessively small and shabby, no fridge or microwave.
Stayed 4 nights in Jul 2024

8/10 Good

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique property. The rooms are simple and efficient, no frills. The breakfast and coffee in the morning were good. The staff was helpful and friendly. It's a great location. It's close to the dock. We walked to our cruise. There are nice restaurants and coffee shops nearby. One thing to be aware of is that you can hear all the goings on in the rooms around you, but it wasn't overly noisy.
Stayed 4 nights in Jul 2024

8/10 Good

Shila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable enough for a one night stay.
Small room, not much space, comfortable enough, fair breakfast, enough sitting space, desk staff young and not very inviting.
Stayed 1 night in Jul 2024

4/10 Poor

Tosha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The smoke detector said remove by 2004. It is 2024. Those things are good for 10 years. So in 30 years they haven’t worried about safety of their guests. There was some red substance on the ceiling, toothpaste on the walls and some black gunk on the bathroom wall. Was able to clean it up with some water and soap. Not really sure how the maids missed it since the ceiling was covered. The smell is so bad in there like spilled heating oil. It permeates your clothes if you stay long. And it was so hot in the room it was unbearable. The rooms are not sound proof at all. The building is an old prefab from the oil days. So I don’t expect much when going there. But they are really leaning into the whole you have no where else to go during fishing season thing. The towels were clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ole

Stayed 1 night in Aug 2024

6/10 Okay

Cross

Travelled with family, Business traveller
Liked: Staff & service, amenities
It was very close to where we needed to be for the weekend (Goldrush Days). But it's a very old hotel and you can tell, small rooms, very thin walls and feeling very worn.
Stayed 2 nights in Aug 2024

4/10 Poor

Roberta

Business traveller, Travelled with partner
Property is run down and dirty. Personnel were helpful (thanks to Josh at the desk and Travis in the breakfast room) and courteous.
Stayed 2 nights in Aug 2024