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Grand Hyatt Vail

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Vail

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
3 bars/lounges
Exterior
Presidential Suite (Blue Sky)
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Pool
    Pool

Explore the area

Map
1300 Westhaven Drive, Vail, CO, 81657
  • Cascade Village Lift
    2 min walk
  • Vail Ski Resort
    6 min walk
  • Camp Hale
    11 min walk
  • Vail, CO (EGE-Eagle County Regional)
    39 min drive

Room options

View all photos for Grand Suite, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Queen Beds, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky)

  • 177 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gore Creek Suite)

Suite, 2 Queen Beds (Gore Creek Suite)

Suite, 2 Queen Beds (Gore Creek Suite)

  • 103 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed (Village View)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed with Sofa bed (Village View)

  • 59 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed with Sofa bed, Mountain View

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Mountain View

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Queen Beds

  • 70 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed, Mountain View

  • 59 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Accessible, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, Accessible, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, Accessible

  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible, Mountain View

  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

  • 59 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Mountain View (Connector)

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed, Mountain View (Connector)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Hythe, a Luxury Collection Resort, Vail

Pool
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (793)
The price is €503
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Hythe, a Luxury Collection Resort, Vail

About this property

Grand Hyatt Vail

Luxurious ski hotel with ski-in/ski-out access
With direct access to the slopes, Grand Hyatt Vail makes guests feel at home with amenities like a full-service spa and an outdoor pool.
Grand Hyatt Vail offers 285 accommodations with iPod docking stations and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Vail hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 spa tubs are on site along with an outdoor pool. Other recreational amenities include ski-in/ski-out access, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Grand Hyatt Vail. During your stay, you're just a quick walk from Vail Ski Resort. Free WiFi in public areas, 3 restaurants, and 3 bars are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the 3 spa tubs
  • Indulge with manicures and pedicures, hot stone massages, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and complimentary bicycles
  • Steps from Cascade Village Lift and 6 minutes by foot from Vail Ski Resort
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 3 spa tubs after a day on the slopes. Conveniences like ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 3 bars/lounges.

There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a 24-hour fitness center, and a steam room. Parking is available for a fee.

This 5-star Vail hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Gessner Restaurant - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Creekside Pool Bar - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Fireside Lounge - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Gore Creek Market - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Makoto - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 0.00 per stay)
  • Available in some public areas: Free WiFi, Wired Internet (USD 0.00 per stay)

Parking and public transport

  • Valet parking on site (USD 55.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • Local area shuttle (surcharge) up to 5 miles
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-50 for adults and USD 9-20 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Gessner Restaurant
  • Creekside Pool Bar
  • Fireside Lounge
  • Gore Creek Market
  • Makoto

Things to do

  • 24-hour fitness centre
  • 3 hot tubs
  • Arcade/games room
  • Downhill skiing
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (40000 square feet)
  • Meeting rooms - 13

Outdoors

  • Firepit
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Hand-held shower head
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 97
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a rate plan with breakfast included will receive a USD 60 breakfast credit.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 66.05 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Pool access
  • Ski shuttle
  • Ski storage
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 9 to 20 for children
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vail Cascade Starwood
Cascade Starwood
Hotel Talisa Vail
Hotel Talisa
Talisa Vail
Vail Cascade Resort And Spa
Vail Cascade Resort Spa Starwood Hotel
Vail Cascade Hotel
Hotel Talisa Luxury Collection Resort Vail
Hotel Talisa Luxury Collection Resort
Talisa Luxury Collection Vail
Talisa Luxury Collection
Grand Hyatt Vail Vail
Grand Hyatt Vail Hotel
Grand Hyatt Vail Hotel Vail

Grand Hyatt Vail Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 703 reviews" "
Rating 8 - Good. 125 out of 703 reviews" "
Rating 6 - Okay. 56 out of 703 reviews" "
Rating 4 - Poor. 29 out of 703 reviews" "
Rating 2 - Terrible. 16 out of 703 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We payed for a corner room suite. View was roof tops and I-70 interstate noise all night. In old section of hotel with dated finishings. Very missing leading with photos shown on sight with fress bright colors. Dark green and dark red furniture. Not your usual Grand Hyatt
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Joel Kraig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is nestled in a quaint area that is somewhat secluded and right near the river. It was breathtaking to walk up and down the trail listening to the river and all the birds. The resort was very busy and was having a convention, which was not ideal for us since we were looking to get away from all that. There was not a place to eat because the convention had taken over the restaurant. It was way understaffed and wasn’t kept clean. Towels and drinks from the night before were all around the pool and firepit area where you could sit. Coffee was not provided in the mornings- this is supposed to be a 5 star and no coffee bar! They did have a market that served coffee, but it did not open until 7am- the restaurant that serves coffee didn’t open until 7am. There were early golfers, hikers, and people that were roaming at 6am looking for some coffee! The rooms were very nice, clean… best beds and pillows! There was an espresso machine but it made tiny cups of espresso. The shuttle service was excellent- could get anywhere in the village for dinner or lunch. Once everyone left, and the resort was quiet, it was a beautiful place and we were glad we didn’t switch hotels. Overall, I would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Travelled with family
We had a great stay. Accommodating staff was great
Stayed 2 nights in Jul 2024

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The pool was very cold and the hot tub wasn't operating. Otherwise, we LOVED the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yechiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sonia

Stayed 4 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Nice Place except the Cafe
People are nice and service was good, except the cafe that serves breakfast. It was so slow and unorganized it felt like they were clueless. The SPA seems like Four Seasons prices, but the amenities are not comparable.
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly, MENOMONIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and efficient staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Stayed 7 nights in Jun 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2024

6/10 Okay

Justin

Disliked: Property conditions & facilities, room comfort
Almost zero water pressure and constantly cold water. Made it very difficult to shower. Tons of extra fees that we were not informed of beforehand. Will not be returning
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

yaydali

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities, property conditions & facilities
Very nice 👍 property the only problem for me was de carpet in the room /not clean but I miss the dog friendly lines but I grateful because I would never picked this hotel and we love it , and the outdoor areas, are everything very recommended
Stayed 6 nights in Jun 2024

10/10 Excellent

Betty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, rooms clean, overall a wonderful place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Peter

Travelled with partner
Disliked: Cleanliness, staff & service
Food is soooooooo average, front desk staff are amazing but valet are Awful. weeds all around the pool and DJ at the pool cranking beats at a 10 outta 10 until I got a migraine! Not exactly relaxing. In the end this is way too average for the price. The staff need big time customer service training. Mostly they are grumpy, rude or disinterested. River and local are incredible after that? I wouldn't go back. If you are from out of town go somewhere else.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sinclair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024