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Bank House Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bank House Hotel

Courtyard
Exterior
View from property
Bar (on property)
Desk, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Church Street, Uttoxeter, England, ST14 8AG
  • Redfern's Cottage Museum of Uttoxeter Life
    4 min walk
  • Uttoxeter Racecourse
    11 min walk
  • Croxden Abbey
    10 min drive
  • East Midlands (EMA)
    45 min drive

Room options

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Boars Head Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (428)
The price is €101
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Boars Head Hotel

About this property

Bank House Hotel

Hotel in Uttoxeter with free parking
This smoke-free hotel features a bar/lounge, free self parking, and free WiFi in public areas. Other amenities include a banquet hall.
Bank House Hotel offers 17 accommodations with coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Bank House Hotel. During your stay, you're just a quick walk from Redfern's Cottage Museum of Uttoxeter Life. Free WiFi in public areas, free self parking, and a bar are available.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Just a 4-minute walk from Redfern's Cottage Museum of Uttoxeter Life and 11 minutes by foot from Uttoxeter Racecourse
  • Dogs welcome for free (restrictions apply)
WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available.

This 3-star Uttoxeter hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee daily 7 AM–9:30 AM: GBP 12.50 for adults and GBP 12.50 for children
  • 1 bar

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Deep-pile carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Bank House Hotel
Bank House Hotel Uttoxeter
Bank House Uttoxeter
Bank House Hotel Hotel
Bank House Hotel Uttoxeter
Bank House Hotel Hotel Uttoxeter

Bank House Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 71 out of 230 reviews" "
Rating 8 - Good. 64 out of 230 reviews" "
Rating 6 - Okay. 42 out of 230 reviews" "
Rating 4 - Poor. 34 out of 230 reviews" "
Rating 2 - Terrible. 19 out of 230 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Comfortable but dated hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Know it’s Grade II listed but in need of an update. Carpets on stairs and hallways are dirty, threadbare and smells of damp. Room 6 had the windows painted shut resulting in the room feeling like a sweat-box
Stayed 1 night in Aug 2024

2/10 Terrible

Colleen Anne

Stayed 1 night in Jun 2024

6/10 Okay

Darren

Travelled with group
Liked: Staff & service
It was ok
Hotel is pretty old wonky floors ect no problem I like this it’s character . lady who sign us in very nice. The hotel it self is run down not because it’s old really could do with some loving. Like a new bathroom. The toilet has been broken and Glue back together. And the single bed was very uncomfortable. I thought I was having a room with a double and two singles this was not the case. The room is a good size with kettle ect. No hair dryer. It was ok for a night stay. Simple little things like when leaving the next day the reception was closed I didn’t see where to leave the room key there is a bowl by the door you would think it have a post box near reception or be told where to leave the key.
Stayed 1 night in May 2024

2/10 Terrible

Wendy

Stayed 1 night in May 2024

6/10 Okay

Christopher

Travelled with group
Disliked: Cleanliness
Good for 3
Comfortable stay, glad for parking. Shower was creaky, but did the job.
Stayed 1 night in Apr 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t opt for the four poster
Let’s start with the bed! Worse nights sleep I’ve ever had. Four poster was not only uncomfortable it felt like it was about to fall apart, ever time you moved it made a noise & moved. Bathroom wasn’t very clean with a broken window ( though they did offer us a different room when we notified them but at this point it was just the window in the bathroom ) once we got back to the room in the evening we couldn’t open any windows & the shower wouldn’t turn off we couldn’t raise this with anyone as there wasn’t any staff on at all.
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was completely empty as were the only guests unfortunately staff was rude and didn't care our room was dirty pillows was horrible to sleep with and my partner and I have a stiff neck now there were cobwebs in the room
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a beautiful historic building, just a little black mould in the shower in the bathroom that was a little off putting but otherwise fantastic.
Stayed 1 night in Dec 2023

2/10 Terrible

Chris

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
The hotel was cold and unfriendly. We are both elderly and had a room in the top of the hotel up very steep stairs when we were clearly the only guests in the hotel. The fact that there was no evening meal was not indicated when we booked on line. We finished up having sandwiches from Tescos. The room was very cold and not warm and welcoming.
Stayed 1 night in Dec 2023

8/10 Good

Andy

Good Evening
Easy check in Bathroom tired 4 poster lovely but creaky Room clean and tidy Staff helpful
Stayed 1 night in Dec 2023

4/10 Poor

Pauline

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold and unwelcoming hotel. No hot breakfast.
Stayed for business. Arrived just after 3pm and the room was freezing. I asked for the heating to be turned on but was told it doesnt come on till after 5. Thought breakfast was included but in fact they no longer do hot breakfast. I was offered a continental for an extra £13 which I declined. In the room is the old menu which included hot breakfast for £12.50! No evening meals as they no longer have a chef so I went out to eat. The bed was uncomfortable, wallpaper peeling off the wall in the hallway. Stair carpet threadbare. No hairdryer. Generally poor care to customer service. Very disappointed it could be a nice hotel but I will not be staying again.
Stayed 1 night in Oct 2023

10/10 Excellent

Phil

Liked: Property conditions & facilities, room comfort
Will use again
Old, but clean and tidy .everything you need in the room except a hair dryer .
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Bank house hotel
The lady on reception was very warm, welcoming and extremely friendly. The onsite parking was easily accessible and perfect with plenty of spaces. Room came with a nice amount of tea and coffee supplies and towels. Backing up other reviews, the hotel is old and very outdated. Our room had cobwebs in it and half of one of the windows was missing for some reason. There was also an annoying buzzing sound from outside of the window from either a generator or fan or something which kept me up during the middle of the night for a few hours. We paid £50 so you get what you pay for. Nothing extravagant but serves its purpose.
Stayed 1 night in Oct 2023

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little rustic hotel
Lovely old building. Floors are unsteady but what do you expect for a house that’s over 250 years old!! Beds very comfy and rooms lovely temperature. Staff very helpful and kind
Stayed 1 night in Oct 2023

2/10 Terrible

J

Disliked: Cleanliness, property conditions & facilities
Don't bother.
Thread bare carpets, communal stairs filthy. 2 Pubic hairs found in the bed. No mattress or pillow protectors. Hairs and bum fluff on the back of the toilet seat. Black around the seal I'm the shower. Generally very dusty and run down. Very cold at night. When asked for £12.50 is the breakfast was good? I was met with... "well... Its a breakfast!" Glad I gave it a miss... Dread to think what the cleanliness of the kitchen would be. £68 for that room was not good at all. Only positive was there was tea and coffee making facilities with custard creams.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 120 year hotel
A lovely visit for a family event, staff were friendly and very helpful. Breakfast was very good. Enjoyed our stay
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
A comfortable clean room. Creaky floorboards due to the age of the house bit this made it feel very authentic.Friendly owner. There was no breakfast on Mondays but that was no problem as we were going to see our son in Oakamore
Stayed 1 night in Sep 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
What a wonderful 250 year old building with great character. Rooms & bathrooms need refurbishment. The staff are friendly and in particular, Mary, whom could not have been more kind, caring and assistive. Thankyou again Mary.
Stayed 1 night in Sep 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023