CANDEO HOTELS UTSUNOMIYA

3.0 star property

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Public bath
Lobby
Lobby
Public bath
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-1 Miyamirai, Utsunomiya, Tochigi, 321-0969
  • Shinohara House
    ‪8 min walk‬
  • Utsunomiya Castle Ruins Park
    ‪3 min drive‬
  • Utsunoiya Futaarayama Jinja Shrine
    ‪3 min drive‬
  • Utsunomiya (QUT)
    ‪24 min drive‬

Room options

Double Room, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

King Room Single Use, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 King Bed

Corner Twin Room, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Business Double Room Single Use, Non Smoking

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

King Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Double Room Single Use, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

Hollywood Twin Room with Sofa Bed, Non Smoking

  • 20 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Twin Room, Non Smoking (Hollywood)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

Corner Twin Room, Non Smoking (with Sofa Bed)

  • 25 sq m
  • Sleeps 5
  • 2 Large Twin Beds

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About this property

CANDEO HOTELS UTSUNOMIYA

Hotel in Utsunomiya with a full-service spa and a 24-hour front desk
This smoke-free hotel features a full-service spa, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
CANDEO HOTELS UTSUNOMIYA offers 288 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they can't get enough of the helpful staff at CANDEO HOTELS UTSUNOMIYA. During your stay, you're just a quick walk from Shinohara House. You'll find features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 8 minutes by foot from Shinohara House and a 3-minute drive from Utsunomiya Castle Ruins Park
CANDEO HOTELS UTSUNOMIYA offers its guests a full-service spa. WiFi is free in public spaces. CANDEO HOTELS UTSUNOMIYA also features a vending machine, laundry facilities, and an elevator.

This 3-star Utsunomiya hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 2200 for adults and JPY 1650 for children

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Spa

  • Indoor public bath (no minerals)
  • Outdoor public bath (no minerals)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place from 3 PM on February 16, 2025 to 9 AM on February 17, 2025. All facilities that use power, including luggage storage, spa and phone line will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

CANDEO HOTELS UTSUNOMIYA Hotel
CANDEO HOTELS UTSUNOMIYA Utsunomiya
CANDEO HOTELS UTSUNOMIYA Hotel Utsunomiya

CANDEO HOTELS UTSUNOMIYA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 614 reviews
Rating 8 - Good. 154 out of 614 reviews
Rating 6 - Okay. 52 out of 614 reviews
Rating 4 - Poor. 10 out of 614 reviews
Rating 2 - Terrible. 8 out of 614 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dulce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place clean and good. the stuff is so kindness.
Stayed 1 night in Nov 2024

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience with the hotel, will stay there again if visit Utsunomiya
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent staff and a great breakfast!!
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great breakfast and an awesome view from the sky spa!!!
Stayed 1 night in Nov 2024

10/10 Excellent

SEUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wieke

Liked: Cleanliness, staff & service, property conditions & facilities
I will highly recommend this hotel to my network and will consider to stay again at this hotel for my next visit
Stayed 1 night in Nov 2024

10/10 Excellent

Leonard

Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ikuko

Stayed 1 night in Oct 2024

10/10 Excellent

Cathlyn Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and spa area excellent. Pillows need some work
Stayed 1 night in Oct 2024

10/10 Excellent

OMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to the train station. Very clean and modern.
Stayed 4 nights in Sep 2024

10/10 Excellent

WATARU, Irvine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Utsunomiya.
Stayed 7 nights in Sep 2024

10/10 Excellent

Neville

Travelled with partner
Liked: Amenities
Highly recommend this hotel as it is centrally located in the commute hub of the city, especially if you’re attending the Motegi MotoGP.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maki, Dublin

Liked: Amenities, property conditions & facilities
Sky spa was very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Wilfrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the station and restaurants.
Stayed 1 night in Sep 2024

8/10 Good

Kanshi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cathlyn Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Takuya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前から気になっていたのですが、今回初めて2泊。チェックイン時のフロントからの眺望に圧倒され部屋へ。コンパクトで機能性は十分(USBポートがあれば言う事なし)。眼下に宇都宮駅を望むロケーションもとても良かったです。食事は頼まなかったのですが、隣接する商業施設に喫茶店はいくつかあるので日替わりでモーニングを楽しめました。他の方も触れていますが、提携駐車場があると良かったです。またエレベーターを待つことが多々あったので改善が望まれます。全体としては満足のいく滞在でした。
Stayed 2 nights in Aug 2024

10/10 Excellent

Hao

Business traveller
Love the sauna
Stayed 1 night in Jul 2024

10/10 Excellent

Tristan Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

OSAMU

Liked: Staff & service, amenities, property conditions & facilities
Comfortable place to stay. Best location near by JR and LRT. Good hospitality with every staff and property.
Stayed 1 night in Jun 2024

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellency hotel in Utsunomiya in a convenient location. Walkable to Utsunomiya station and shops. Free spa for hotel guests is a great bonus. Staff were courteous. The only con is their washers & dryers. They should replace those with the ones you can lock.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kumiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. Coffee service is available only in the morning and there is no coffee in the room, so if they offer coffee anytime, it would be great.
Stayed 2 nights in Jul 2024

8/10 Good

Richard, Kapaa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Onsen was clean
Stayed 1 night in May 2024