Quality Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Lobby
Lobby
Standard Room, 1 Queen Bed, Non Smoking
Interior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
215 Genesee Street, Oneida, NY, 13421-2701
  • Oneida Health Hospital
    2 min walk
  • Oneida Community Mansion House
    6 min drive
  • Erie Canalway Trail
    7 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    39 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Oneida with free breakfast and a 24-hour front desk
This hotel features a restaurant, a microwave in a common area, and a refrigerator in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Quality Inn offers 40 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Premium digital television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Oneida Health Hospital. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Oneida Health Hospital and a 5-minute drive from Cross Island Chapel
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Quality Inn. Free self parking is available.

Smoking is allowed in designated areas at this Oneida hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.
Quality Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 36-inch TV
  • Digital channels
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Oneida Super 8
Super 8 Oneida
Super 8 Oneida Verona
Super 8 Oneida Verona Hotel
Super 8 Wyndham Oneida Verona Hotel
Super 8 Verona Hotel Oneida
Verona Super 8
Super 8 Wyndham Oneida Verona
Super 8 Oneida/Verona/Bouckville Area Hotel Oneida
Super Eight Oneida
Oneida Super 8
Oneida Super Eight
Quality Inn Hotel
Quality Inn Oneida
Quality Inn Hotel Oneida
Super 8 by Wyndham Oneida Verona

Quality Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 216 out of 1001 reviews" "
Rating 8 - Good. 309 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 154 out of 1001 reviews" "
Rating 2 - Terrible. 144 out of 1001 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Elisa, Nixa

Liked: Staff & service
Disliked: Cleanliness
The area seems unsafe. There were multiple men outside in the area with g*ns in their waistbands, lots of other people wondering around. When I got to the hotel, I was uncomfortable getting out because of all of the shady people in the lot hanging out (& starting/dancing around fires). I kept driving through the parking lot & ran over something that popped my tire. Drove my truck to the gas station next door to try & patch it & the attendant working told me I was not safe, that the group of people outside (doing donuts around the gas pumps & fighting) were criminals & that my truck would be gone before morning if I left it there. Drove on the rim back across the street to the hotel & got to my room, food crumbs & dirt everywhere, a cockroach crawled off one of the beds when I pulled up the pillows. Could see where the door frame had been split from getting kicked in or something at some point. Bed was hard as a rock. I did not get great sleep because of all this & comforted myself by reading reviews on Expedia, being thankful no one mentioned their vehicle getting broken into. Everything ended up being fine. The area itself & shady people are not the hotels fault by any means, but definitely something others should be aware of.
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Hair
There was hair on the walls and in the shower from previous people who have stayed.
Stayed 1 night in Sep 2024

2/10 Terrible

Philip

Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Travelled with partner
Disliked: Staff & service
It was an average hotel, we got what we paid for. The customer service was not good. When we arrived the man at the front desk was very rude, the housekeeping staff started asking us at 9am when we were leaving. We asked for extra towels and that seemed to be an issue. We felt as if we were a big bother to them.
Stayed 2 nights in Jul 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a great stay
Stayed 1 night in Sep 2024

8/10 Good

Abby

Stayed 1 night in Sep 2024

6/10 Okay

justin

Liked: Cleanliness
Disliked: Staff & service
While I appreciate that there is a ton to eat close by, including a j. Mikes, the bro at the counter was mildly inattentive. Not the most friendly, just basic and to the point. The bed was also unbelievably uncomfortable. Woke up in quite a bit of pain and the ac unit was not great either. Place was very clean though.
Stayed 1 night in Sep 2024

8/10 Good

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed walking into the lobby smelling the cleanliness. The decor was very welcoming and cozy. The place was very clean. I did not see dirt or dust. The staff was very professional. They also made for easy check in and easy check out. The room we stayed in was also very clean. The breakfast was more like grab and go but over all I would stay here again.
Stayed 1 night in Sep 2024

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean room
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with partner
Average. Our room was next to ice machine and the door and walls are to thin. Heard other guests getting ice through the night and the morning. Woke us up several times
Stayed 1 night in Sep 2024

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

4/10 Poor

Valeri

Disliked: Cleanliness, property conditions & facilities
Run down and dirty.
Stayed 1 night in Sep 2024

8/10 Good

Christiane

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property one year ago when it was Super 8. In 1 year it has changed a lot. The entire place is brighter, as it has been repainted. Our suite was very clean with new clean carpet and a new tub. There was even an electric mirror in the bathroom. I need 2 things when I travel: great sleep and great showers. I got both! The king bed is huge and the mattress firm. The linens were good quality. My check-in was easy and quick. The staff was friendly and helpful. Most important, we got housekeeping, clean towels, a new shower curtain every single day. The housekeeping staff was lovely too. Parking was plentiful and free. Internet quick so we could work too. Also, there is a little shopping centre nearby with a Dennys, and Cinema and other restaurants right next door. We will definitely stay there again, and I recommend it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Ramona, Utica

Stayed 1 night in Aug 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean, was in town for a concert. We were leaving early and checked out the complimentary breakfast. Either it wasn’t ready, or wasn’t what we expected. We like eggs and such, so didn’t seem like there was anything like that.
Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel plans changed. no refund allowed, contact employee rude.
Stayed 1 night in Aug 2024

10/10 Excellent

RICHARD, E. Amherst

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable. Great pillows. Easy room access. Plenty of dining options in area.
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Judith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at the Quality Inn were very polite, friendly, hospitable and reassuring. That was the only reason we stayed. They were hard working and polite. The Hotel itself was lacking....the main and back entry doors to the hotel did not lock! They remained unlocked for the entire stay. The lock to the door for our room had been recently ( I think) modified and did not seem to be professionally done. We alerted them to this problem, they apologized and said they were waiting for the people to get a part to fix them. The room was extremely musty, moldy smelling, the air conditioning was loud and the bathroom tub was stained and aged. We were very disappointed.
Stayed 3 nights in Aug 2024

6/10 Okay

Jennifer

Stayed 1 night in Aug 2024