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Quality Inn & Suites New Hartford - Utica

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking
Individually decorated, individually furnished, desk, blackout curtains
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • New Hartford Recreation Center
    ‪8 min walk‬
  • Utica College
    ‪3 min drive‬
  • Mohawk Valley Health System - Marketing & Communications
    ‪4 min drive‬
  • Utica, NY (UCA-Oneida County)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Days Inn by Wyndham Utica

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (999)
The price is €95
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Days Inn by Wyndham Utica

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
This hotel features a fitness center, a 24-hour front desk, and an arcade/game room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a vending machine.
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites New Hartford - Utica. During your stay, you're just a quick walk from New Hartford Recreation Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by foot from New Hartford Recreation Center and a 3-minute drive from Utica College
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – August 2022

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

6.8
Rating 10 - Excellent. 99 out of 347 reviews" "
Rating 8 - Good. 88 out of 347 reviews" "
Rating 6 - Okay. 63 out of 347 reviews" "
Rating 4 - Poor. 45 out of 347 reviews" "
Rating 2 - Terrible. 52 out of 347 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Dorian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom looked like it hadnt been cleaned in a good month. Mildew in the shower, hair everywhere. I wasn't told i needed to make a special request for housekeeping so by the time i returned to hotel to awe it still dirty, of course it was to late for seevice. Sounded like an excuse to be lazy to me. Never had to request room service before i thought it was a given considering the place was still pretty expensive. Happy to leave.
Stayed 2 nights in Oct 2024

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities
Clean facility and helpful staff
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was friendly. Room was clean although the bed springs were noisy, when you sat on or rolled over in bed.
Stayed 2 nights in Oct 2024

4/10 Poor

JACQUELINE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bed sucked, shower could use an upgrade and breakfast was cheap crap
Stayed 1 night in Oct 2024

10/10 Excellent

JESSE L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Overall great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Ivan

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service
Stayed 2 nights in Oct 2024

8/10 Good

Brigitte

Stayed 1 night in Jun 2024

8/10 Good

George, Trumansburg

Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable
Hotel a mile or two from anything. It’s fine for a night or two, as we did not encounter any issues. There’s an auto or gas station museum next door. A path to walk, just outside the hotel. We walked it a mile down.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Business traveller
There were no locks on the doors and when we asked to move to a new room, we got a bit of an attitude from the staff member
Stayed 1 night in Oct 2024

4/10 Poor

Shellie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonably priced clean hotel near Hamilton colleg
Always clean and comfortable, the staffis generally very helpful and the Patel Family who are the managers (or possibly the owners) are friendly, always polite and helpful. We have stayed there three times over the last six weeks and will return in a couple of weeks to visit one of our kids at college and watch a sporting event. Basic hotel but always clean and friendly. A very tasty breakfast included in the price of the room as well!
Stayed 1 night in Oct 2024

8/10 Good

Sara

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
This is a no-frills property that satisfied all of our needs, and would definitely be a place we would stay again. We travelled with our dog and a nice quiet nature trail is located right across the street from the hotel. The hotel room floors are laminate which means it’s easy to clean, and was clean upon our arrival. The rooms could use some updates, and the free breakfast was fair, but beds/pillows were good (important for decent sleep) and the service was very friendly and attentive, and we felt everything we needed, was provided. Location is quiet, but a short drive from shops and restaurants. Overall a pleasant stay.
Stayed 2 nights in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

6/10 Okay

Stephen, Lee's Summit

Liked: Staff & service
Nothing to add
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Room was clean and comfortable!
Stayed 2 nights in Sep 2024

2/10 Terrible

Kathleen

Travelled with family
Disliked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient and clean. The room did have a slight smell I couldn’t identify and the water from the tap tasted like metallic chemicals. The staff was great and I felt perfectly safe
Stayed 2 nights in Sep 2024

6/10 Okay

Sudhir, DORAL

Stayed 1 night in Aug 2024

8/10 Good

Kimberley

Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024