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Best Western Gateway Adirondack Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Gateway Adirondack Inn

Exterior
Premium bedding, down duvets, desk, laptop workspace
Free daily buffet breakfast
Lobby
Free toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
175 N Genesee St, Utica, NY, 13502
  • North Utica Shopping Center
    ‪15 min walk‬
  • Utica Children's Museum
    ‪15 min walk‬
  • Utica Memorial Auditorium
    ‪2 min drive‬
  • Utica, NY (UCA-Oneida County)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Days Inn by Wyndham Utica

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (999)
The price is €110
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Days Inn by Wyndham Utica

About this property

Best Western Gateway Adirondack Inn

Hotel in Utica with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Gateway Adirondack Inn. During your stay, you're just a quick walk from Erie Canalway Trail. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 6 minutes by foot from Erie Canalway Trail and a 2-minute drive from National Distance Running Hall of Fame
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Gateway Adirondack Inn. Self parking is free.

This Utica hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Gateway Adirondack Inn.

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 181 out of 724 reviews" "
Rating 8 - Good. 279 out of 724 reviews" "
Rating 6 - Okay. 150 out of 724 reviews" "
Rating 4 - Poor. 68 out of 724 reviews" "
Rating 2 - Terrible. 46 out of 724 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Very small bathroom. Seemed pricey but I don't know what's normal for Utica.
Stayed 1 night in Oct 2024

2/10 Terrible

Gina and Greg

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well first they had us down for 2 nights and that was the start when checking in, they charged are card for the lady that was in front of us, then charged us for our room, which made account negative and other charges to my account, blood on sheets bathroom was gross key cards didn’t work and they were no help
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 3 nights in Oct 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities
I don't care for the busy industrial area of Utica. This was a redone motel and didn’t feel super safe. We did not have issues, but I prefer a less industrial place to stay.
Stayed 2 nights in Oct 2024

6/10 Okay

George, Albany

Liked: Cleanliness, amenities, property conditions & facilities
Typical hotel stay but after getting to the room after 1:00 am I discovered that the bed had not been made. There were freshly cleaned sheets and blanket however I was in no mood to make a bed at that time of night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Clean hotel. Would have liked proper crockery and cutlery at breakfast, not disposable.
Stayed 7 nights in Sep 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We had the opportunity to share this property with international lacrosse players who were playing in a tournament. We met players from Japan, china tipai, Germany, and Scotland. We learned many things about these coaches, players and the game they love to participate in. Yes they were slightly noisy later at night (after 11 pm) but with a quick visit in the hallway about their day and a reminder we were older everything went quiet. My husband has dementia and without proper sleep at night our days are impossible to enjoy. Great bunch of young people to share a hotel with.
Stayed 2 nights in Sep 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to get a candy bar for a late night stack unbelievably expensive $3 and something for a small candy bar and almost $6 for a large. That's ridiculous
Stayed 1 night in Sep 2024

2/10 Terrible

Anissa

Stayed 1 night in Aug 2024

6/10 Okay

Walter, Warwick

Disliked: Cleanliness, property conditions & facilities
Inconvenient check in
Stayed 1 night in Aug 2024

6/10 Okay

Rachel, Taylor

Stayed 1 night in Aug 2024

8/10 Good

Robert, Jacksonville

Stayed 1 night in Aug 2024

10/10 Excellent

Julian Rene Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel,but old
Hotel is old, but room is good and renovated. Bed is comfortable! Breakfast staffs are amazing!!
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
We’d recommend this stay! It’s pricey (as are the other hotels in the area), but includes breakfast and is a good spot when passing through for the night. Staff was very friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy Ann

A very nice woman checked us into our room. Very polite😊
Stayed 1 night in Aug 2024

6/10 Okay

Jeanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comment
It was fine. Quiet. Issues with computer made it take checkin long at least 15-30 minutes. Had to carry bags up stairs. No elevator seen, need to tell people that is the case.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Craig

Business traveller
Basic Best Western property.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained.
Stayed 1 night in Aug 2024

6/10 Okay

Chanel

Business traveller
Liked: Staff & service
I stayed here recently for 2 nights. I was in town for an event, and this hotel was decent price and within distance of where I needed to be. The check in process was fast and the young lady was polite, when I checked in and checked out. The only thing I would stay is that they should steam their carpets or throughly clean the rooms, it smell so bad. I went to Walmart and went to town cleaning before I put my bags anywhere. Some of the bath towels had lower region hairs jn it, that was kind of annoying so I used what I could. My sleep was comfortable and quiet, parking was fine and safe. Overall it was fine, just extra details of cleaning and whoever the cleaners are should preview the rooms again right before someone checks in would be the extra step to take.
Stayed 2 nights in Jul 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an older building but overall a nice place. Clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property was clean and we felt safe.
Stayed 1 night in Jul 2024