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Spa & Wellness Hotel Diament Ustron

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Spa & Wellness Hotel Diament Ustron

Indoor pool, pool loungers
Exterior
Bar (on property)
Comfort Room (Family)
Sun deck

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Hot tub
  • Room service
  • Bar
  • Spa
  • Laundry

Explore the area

Map
ul. Zdrojowa 3, Ustron, Silesian, 43-450
  • Pijalnia Wód
    4 min walk
  • Leśny Park Niespodzianek
    6 min walk
  • Restauracja Atmosfera
    1 min walk
  • Ustroń Brzegi Station
    20 min walk

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Twin Room

Panoramic Twin Room

Panoramic Twin Room

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment

Apartment

Apartment

  • 30 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room (Family)

Comfort Room (Family)

Comfort Room (Family)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

Similar properties

Exterior

ibis Styles Bielsko-Biala

Pet-friendly
Free WiFi
Game room
Breakfast available
4.0 out of 5, Very good, (89)
The price is €82
for 1 night
includes taxes & fees
5 Jan - 6 Jan
ibis Styles Bielsko-Biala

About this property

Spa & Wellness Hotel Diament Ustron

Family-friendly hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Spa & Wellness Hotel Diament Ustron offers 44 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. The spa is open daily.
During your stay at Spa & Wellness Hotel Diament Ustron, you're just a quick walk from Pijalnia Wód. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with manicures and pedicures, hot stone massages, or facials at the spa
  • Services include a free kid's club, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Pijalnia Wód and 6 minutes by foot from Leśny Park Niespodzianek
Spa & Wellness Hotel Diament Ustron offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Spa & Wellness Hotel Diament Ustron. For a fee, parking is available.

This 4-star Ustron hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Spa & Wellness Hotel Diament Ustron has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: PLN 75 for adults and PLN 75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV/satellite channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 195 per day.
  • Cribs (infant beds) are available for PLN 19.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 5.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per day
  • Rollaway bed fee: PLN 195 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa & Wellness Hotel Diament
Spa & Wellness Hotel Diament Ustron
Spa Wellness Diament
Spa Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa Wellness Hotel Diament
Spa & Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa & Wellness Hotel Diament Ustron Hotel
Spa & Wellness Hotel Diament Ustron Ustron
Spa & Wellness Hotel Diament Ustron Hotel Ustron

Spa & Wellness Hotel Diament Ustron Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the money we paid
We had to change our room as we found a cockroach walking on the furniture towards a plate with food. In the next room we found spiders and the sink was cracked. The food and its variety at the breakfast refers to a 3 star hotel. A plus for kids animators
Stayed 1 night in Jun 2024

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for relaxing, beautiful views
Stayed 3 nights in Jul 2023

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Tom

Stayed 1 night in Nov 2019

6/10 Okay

Michal

Disliked: Staff & service

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Would visit it again
Everything was okay expect 2nd day when I went back to my room, it looked like someone was in my room but no room service was done. They did offer an upgrade free of charge after I spoke to them which was nice touch....

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ziemlich gut!
Stayed 2 nights in Feb 2023

10/10 Excellent

Wladyslaw

Stayed 2 nights in Aug 2022

10/10 Excellent

Senad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

4/10 Poor

Wladyslaw

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

10/10 Excellent

Atle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Wladyslaw

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel i obsluga ok.
Stayed 2 nights in Sep 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo fajny hotel również dla rodzin
Bardzo miła oraz sympatyczna obsługa, zawsze gotowa nieść pomoc.
Stayed 1 night in Jun 2019

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetny hotel w urokliwej okolicy
Świetna obsługa, czyste i ładne pokoje, smaczne śniadania, zadbana i czysta strefa basenowa, piękna okolica. Serdecznie polecam pobyt w hotelu Diament.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zima
niezłe miejsce, ale zimno w pokoju
Stayed 1 night in Jan 2019

8/10 Good

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fajny hotel
Duży hotel, przyjazny rodzinom z dziećmi, wiele atrakcji dla maluchów. Pary i single mogą trochę być zmęczeni ilością dzieci. Piękna okolica i widoki, myślę że wiosną i latem szczególnie będzie to urokliwe. Niezły basen, małe jakuzzi, dobrze nagrzana sauna.Śniadania typowe, bez rewelacji, ale nie można narzekać. Bardzo dobre dania serwowane w restauracji. Personel się stara i reaguje na uwagi. Minusem jest brak kosmetyków, np.żeul do kąpieli na cały pobyt, a tylko na powitanie, w 4 gwiazdkowym hotelu to dziwne.
Stayed 6 nights in Jan 2019