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San Agustin Urubamba & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Agustin Urubamba & Spa

Seasonal outdoor pool, open 7:00 AM to 4:30 PM, pool umbrellas
Poolside bar
Games room
Reception
Manicures and pedicures, massages

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Explore the area

Map
Av. Ferrocarril SN, Urubamba, Cusco, 84
  • Plaza de Armas
    6 min walk
  • Iglesia de Urubamba
    7 min walk
  • Santuario del Senor de Torrechayoc
    7 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    93 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, 1 Double or 2 Single Beds

Double Room, 1 Double or 2 Single Beds

Double Room, 1 Double or 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

San Agustin Urubamba & Spa

Hotel in Urubamba with free breakfast and a sauna
This smoke-free hotel features a restaurant, a snack bar/deli, and a sauna. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and a business center are onsite.
San Agustin Urubamba & Spa offers 100 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Urubamba hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
During your stay at San Agustin Urubamba & Spa, you're just a quick walk from Plaza de Armas. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna and a playground
  • Within a 10-minute walk of Plaza de Armas and Iglesia de Urubamba
San Agustin Urubamba & Spa offers its guests a sauna and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and coworking spaces. Spa services, a terrace, and multilingual staff are also featured at San Agustin Urubamba & Spa. Limited free parking is available on a first-come, first-served basis.

This 4-star Urubamba hotel is smoke free.

Guests are served free full breakfast daily from 5:00 AM to 10:00 AM.
Naranjachallo - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking
  • On-site parking options include a garage

Food and drink

  • Free full breakfast available daily 5:00 AM–10:00 AM
  • 1 restaurant
  • Room service available

Restaurants on site

  • Naranjachallo

Things to do

  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Children's games
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Coworking spaces
  • A meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at San Agustin Urubamba & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 20513278960

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 4:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Agustín Urubamba
San Agustín Urubamba
Hotel San Agustín
Hotel Spa San Agustín Urubamba
Agustin Urubamba & Urubamba
San Agustin Urubamba & Spa Hotel
San Agustin Urubamba & Spa Urubamba
San Agustin Urubamba & Spa Hotel Urubamba

San Agustin Urubamba & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 82 reviews" "
Rating 8 - Good. 28 out of 82 reviews" "
Rating 6 - Okay. 15 out of 82 reviews" "
Rating 4 - Poor. 7 out of 82 reviews" "
Rating 2 - Terrible. 4 out of 82 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo, CHEVY CHASE

Stayed 1 night in Aug 2024

10/10 Excellent

Gheorghe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

WenHui

Travelled with family
You pay what you get for i guess. I booked 2 rooms. One we found roaches, another, bathroom sink was clogged. But the whole resort is nice
Stayed 2 nights in Aug 2022

10/10 Excellent

Rchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.
Stayed 1 night in Jul 2022

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a peaceful sleep!
This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.
Stayed 1 night in Apr 2019

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

Pablo, Lima

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No good place for rest, 5.30 am Chain saw starts working at few feets from the hotel. Call recepcion , nothing happend, same chain saw. Fire place is a scam.. they dont fire it , if they fire it they put light wood just up for 20 minutes. The pictures at expedia are much much better than the real thing. its a tourist trap!!
Stayed 2 nights in Nov 2018

8/10 Good

Isolda Yolanda

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay
Stayed 2 nights in Oct 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

Faye, La

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tania is amazing, she is very nice, warm, and helpful. Thank you for all you help.
Stayed 6 nights in May 2018

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Urubamba
Great Hotel and the staff very helpful. We traveled with kids and they enjoyed the gardens and pool
Stayed 2 nights in May 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall okay
Our room was nice, the grounds were beautiful, but it was further away from the city center than we thought. We were uncomfortable walking to other restaurants (streets aren't lit at night, at it was further than we'd prefer especially if we had any alcohol with dinner). Everyone in the restaurant was very kind. The front desk helped with contacting transportation for us. Although most online reviews stated that it was 20-30 soles to get to Ollantaytambo, we ended up paying more like 60-70. Lots of tour groups use this hotel, so be prepared for groups at dinner/breakfast and making noise early as they prepare to head out. Good water pressure in the bathrooms, and good housekeeping. We regularly saw staff members cleaning, but still managed to get sick (doctors said parasite infection that is common in the area). We ended up wishing that we'd either stayed closer to city center, or in Ollantaytambo closer to the station.

10/10 Excellent

Hedva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Basic comforts with good beds and shower
Hotel is nice enough and rooms are large with good shower and comfortable beds Front desk are not very friendly or helpful it other staff were nice and friendly. Noise outside the room is quite loud but would depend on other guests. Breakfast is fair. Dinner was good.

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was wondefull ...
Stayed 1 night in Nov 2017

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Urubamba
Urubamba is in relatively poor shape but the hotel is an oasis in the city. We enjoyed the common areas and the breakfast!
Stayed 1 night in Jul 2017

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Needs some improvements
We had a good stay at the hotel. The people were very friendly and and the breakfast was excellent! My only problem with that the spa was open but it seemed like it hadn't been used for quite sometime. The cleaning of oour room needed improvement. They made the bed and changed the towels but no one swept the floor which was pretty dirty.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfoy and Cozy place!
Very comfortable and had a nice time.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean peaceful hotel
Stayed 2 nights. Clean hotel, nice size room, front desk helpful.Variety at breakfast set up beautifully. Peaceful with beautiful scenery. I would stay here again.