Private host

Serenus Cave Suites

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenus Cave Suites

Courtyard
Exterior
PIRINCLI ROOM
TEPESI TASLI ROOM | Bathroom
PIRINCLI ROOM | Living area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Laundry
  • Breakfast included
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
BAHÇE SOKAK ESKI MAHALLE NO.9 ORTAHISAR, Ürgüp, ÜRGÜP, 50000
  • Göreme National Park
    1 min walk
  • Ortahisar Castle
    5 min walk
  • Goreme Open Air Museum
    5 min drive
  • Nevsehir (NAV-Cappadocia)
    41 min drive

Room options

VADI ROOM

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

PIRINCLI ROOM

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

UZUMLU ROOM

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

KEMER KAYA ROOM

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

TURK ODASI

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

KAYA BALAYI ROOM

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

ANTIK ROOM

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

KONAK ROOM

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

HEZEN ROOM

  • 35 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

PERIBACASI ROOM

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

KALE ROOM

  • 60 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed

TEPESI TASLI ROOM

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Serenus Cave Suites

Hotel with free breakfast, steps from Göreme National Park
This smoke-free hotel features a snack bar/deli, a refrigerator in a common area, and concierge services. Free self-serve breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Serenus Cave Suites offers 12 accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 82-cm Smart televisions come with premium digital channels, first-run movies, and Netflix.

Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Ürgüp hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Serenus Cave Suites, you're just a quick walk from Göreme National Park. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free valet parking and extended parking
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Steps from Göreme National Park and a 5-minute drive from Goreme Open Air Museum
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at Serenus Cave Suites. The hotel can provide concierge services and a complimentary grocery shopping service. Free valet parking is available.

This Ürgüp hotel is smoke free.

Guests are served free self-serve breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free self-service breakfast available daily 8:00 AM–10:00 AM

Things to do

  • Bike rentals
  • Winery release events

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Coworking spaces

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment room(s)

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Mosquito nets
  • Romance packages available
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 82-cm smart TV
  • Digital channels
  • First-run films
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 1 days prior to check-in

Renovations and closures

This property is closed from December 1 2024 to March 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serenus Cave Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Firewood fee: EUR 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 2022-50-0042

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Serenus Cave Suites Hotel
Serenus Cave Suites Ürgüp
Serenus Cave Suites Hotel Ürgüp

Serenus Cave Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Milan

Liked: Staff & service, property conditions & facilities, room comfort
Average cave hotel, good for the price
Overall average stay, room was well maintained but a bit dirty from the rock cave. It was apparent that the tourist season is just starting, so not many tourists were in the room before and therefore the air and linen were a bit stale. The hotel closed the downstairs door without warning and dis not open it for the sunrise (the walking detour was very long, which was very inconvenient at the early morning time). The breakfast was average. Compared to other cave hotels, this one does not offer anything special. The owners and staff were very friendly though.
Stayed 1 night in May 2023

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a lovely setting! Our cave room was so amazing with a huge stone tub. The best thing about the property was the OUTSTANDING service! The staff was so kind, helpful and attentive, it was truly their service that tipped our experience from just good to fantastic! We would stay again in a heartbeat!
Stayed 2 nights in May 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel that is exceptionally well furnished and unique with bedroom carved out of the stone hillside, a special mention to Ezoeyde who was so friendly and helpful, thank you for a wonderful stay
Stayed 1 night in Jun 2022

8/10 Good

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

YASEMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teşekkürler Serenus
Keyifli bir deneyimdi, otelin konumu çok iyi. Turistik yerler açısından orta noktada. Personel yardımcı, güleryüzlü. Otel temizliği çok iyi. Kahvaltı yeterli ve lezzetli.
Stayed 3 nights in Apr 2024

6/10 Okay

Çelen

Stayed 2 nights in Apr 2024

10/10 Excellent

Selin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keyif dolu konaklama
Müthiş manzarası, leziz kahvaltısı ve oteli otel değil de ev gibi hissettiren çok çok çok tatlı personeli ile unutulmaz bir konaklama oldu bizim için. Otel çok temiz ve odalar gerçekten geniş. Kahvaltı her gün farklı geliyor ve çok doyurucu. Her kahvaltıya indiğimizde güler yüz ile karşılandık ve masamız hazırdı. Kapadokyayı ilk kez ziyaret ettik ve bi tatil ancak bu kadar dolu dolu geçebilirdi bu da Hamide hanımın bizim için hazırladığı rota sayesinde gerçekleşti. Her şey için çok teşekkürler Serenus Cave, kalbimiz hep sizinle 🙏💙
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her anlamda güzel bir yer. Odalarının özeliklerine göre dizayn edilmesi son derece güzeldi. Gönül rahatlığıyla konaklayabileceğiz bir yer.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

hüseyin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Duygu

Stayed 1 night in Aug 2023

10/10 Excellent

Sedat

Stayed 1 night in Jul 2023

10/10 Excellent

Miray

Stayed 2 nights in Jun 2023

10/10 Excellent

Buse

Stayed 2 nights in Jun 2023

10/10 Excellent

muhammed emin

Stayed 1 night in Jun 2023

8/10 Good

Ali

Stayed 5 nights in Apr 2023

10/10 Excellent

Batuhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder und länger!
Sehr hilfsbereites Team bei allen anstehenden Fragen, sehr ruhige und wunderschöne Lage; geniales Frühstück und ein kostenloses Update gab es auch noch. Hier kann man gerne länger bleiben! Die Ausgangslage ist sehr gut und dennoch etwas abseits des riesen Tourismusbetrieb, wie etwas in Göreme
Stayed 2 nights in Apr 2023

10/10 Excellent

Alise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koselig grottehotell, - anbefales!
Hadde et herlig opphold på dette delvis grottehotellet! Varmt og godt på rommet (i april) deilig varm dusj, god frokost, god seng og veldig hyggelige og hjelpsomt vertskap! Akseptabel pris!
Stayed 2 nights in Apr 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increiblemente genial
Increibles vistas tanto desde la habitacion como desde el restaurante del hotel. Un desayuno super completo y riquisimo
Stayed 2 nights in Apr 2023

10/10 Excellent

Soyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
매우매우 친절합니다. 또한 아름다운 전경을 보면서 먹는 아침이 특히 좋았습니다. 아침은 사진에서 보던 것보다 더더더더 맛있고 다양합니다. 주변에 있는 기념품샵도 가격이 매우 합리적이며 식당도 맛있습니다. 추천합니다!!
Stayed 2 nights in Nov 2022

8/10 Good

Joseph

Stayed 3 nights in Jun 2022

10/10 Excellent

sena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dan z ye herseyimiz tamdı biz cok memnun kaldık. Kahvalti da on numara :) tebrik ederim otel yeni acilmis, tavsiye de ederim
Stayed 3 nights in Apr 2022