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Whitecap Mountains Resort

2.0 star property

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Photo gallery for Whitecap Mountains Resort

Restaurant
Family Suite, Lake View
Lobby
Indoor pool
Snow and ski sports

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
9106 W County Rd E, Upson, WI, 54565
  • Weber Lake
    ‪1 min walk‬
  • Weber Lake Park
    ‪2 min walk‬
  • Whitecap Mountains
    ‪5 min walk‬
  • Ironwood, MI (IWD-Gogebic County)
    ‪33 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Queen Bed

Premium bedding, free WiFi, bed sheets

Deluxe Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Premium bedding, free WiFi, bed sheets

Family Suite

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Deluxe Room

Premium bedding, free WiFi, bed sheets

Deluxe Room

  • Sleeps 4
  • 2 King Beds

View all photos for Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Lake View

Family Suite, Lake View

Family Suite, Lake View

  • Lake view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Suite, Jetted Tub

Comfort Suite, Jetted Tub

Comfort Suite, Jetted Tub

  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds

Premium bedding, free WiFi, bed sheets

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Kitchenette

Family Suite, Kitchenette

Family Suite, Kitchenette

  • Sleeps 6
  • 3 Queen Beds

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includes taxes & fees
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About this property

Whitecap Mountains Resort

Slopeside fun with indoor pool and restaurant
Ski into Whitecap Mountains Resort, where you can have a drink at the bar/lounge, eat a meal at the restaurant, and enjoy a refreshing dip in an indoor pool. Housekeeping is available on request.
Whitecap Mountains Resort offers 39 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. 32-inch Smart televisions come with digital channels and Netflix. This Upson hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Whitecap Mountains Resort, you're just a quick walk from Weber Lake. Enjoy features like free WiFi in public areas, free self parking, and a free ski shuttle.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business center, a computer, and an elevator
  • Onsite recreation includes ski-in/ski-out access, downhill skiing, and ski equipment rentals
  • 15.2 mi (24.5 km) from Lake Superior and 19.1 mi (30.8 km) from Potato River Falls
  • Free ski shuttle service
  • Pets welcome for a fee
Have fun with onsite winter activities, including downhill skiing and snowboarding. After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Whitecap Mountains Resort helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This Upson hotel is smoke free.

Whitecap Mountains Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free ski shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Downhill skiing
  • Indoor pool
  • Snowboarding
  • A hot tub

Family friendly

  • High chair
  • Indoor pool
  • Microwave

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Ski equipment hire
  • Ski privileges (optional)
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in bath
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per stay
The resort fee includes:
  • Business center/computer access
  • In-room coffee
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Whitecap Mountains Upson
Whitecap Mountains Resort Hotel
Whitecap Mountains Resort Upson
Whitecap Mountains Resort Hotel Upson

Whitecap Mountains Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 95 reviews
Rating 8 - Good. 25 out of 95 reviews
Rating 6 - Okay. 13 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 5 out of 95 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Ski hotel cool
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I had a weekend getaway to Whitecap. Although the room was "dated" it was clean and comfortable. Staff was very friendly and we really enjoyed the restaurant/bar. The hot tub was also a highlight of our trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 2 nights in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room with a king bed through Expedia. When we opened the door to our room we saw a dining table, a kitchen area, a queen bed and a trundle bed. I asked a staff person at the front desk if all the rooms were like this & was told the room I booked online with a king bed wasn't available and they upgraded us to this room at no extra charge. Wow! This is a ski resort located in a very scenic area and would recommend this resort to anyone who downhill skis. We were very pleased with our stay at Whitecap Mountains Resort! All the staff people were very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable place to stay with very good, friendly staff. The setting is quiet and secluded. I would recommend this place for a visit. Also Lipskeys up the street is a fun, friendly bar with good drinks and pizza!
Stayed 1 night in Oct 2024

8/10 Good

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room, clean, comfortable beds. Requested new towels daily in bathroom, this never happened. We had to go to front desk to get towels. Restaurant and bar were not always opened until posted hours.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most cleanest resorts I’ve ever seen! Nice people. Beautiful nature! Huge swimming pool.
Stayed 3 nights in Oct 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe of the property was fantastic. We had a room facing Weber Lake. It was great to wake up with the view. The staff were exceptio al. It was a pet friendly lodge....we couldnt have asked for a better experience for our puppies first outing. The staff were wonderful with all the animals. Id say, the puppies got lots of lovings and were bery pleased.
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to all atv trails
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Interest hotel. It has the feel of a very fun skiing resort for sure. Everything was very clean and comfortable. The bar and restaurant are very nice.
Stayed 1 night in Oct 2024

4/10 Poor

Brenda, Vinton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very strange room set-up. Connecting room without locking doors- very creepy. Room was wide open space with barely anything in it. Worst pillows I’ve ever tried to sleep on. No breakfast. No lighting in parking area.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed the pool and hot tub
Stayed 2 nights in Oct 2024

8/10 Good

Claire

Liked: Amenities
Disliked: Property conditions & facilities
I had an issue with the shower. The walls need to be re painted. I would stay again though it is a beautiful locations.
Stayed 2 nights in Oct 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay stay
The room was spacious and clean. The beds were comfortable and the staff was friendly. My only complaints are that the pool was very cold (I couldn’t even swim in it) the walls were paper thin (I could hear every word from next door) and you had to use your own streaming services in order to watch TV.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Pretty location. Needs additional updating.
Staff were friendly and accommodating. The room was clean with some updating, but small and needed a few more amenities such as a clock, charging station and much better lighting. Room not very soundproof and the tub was not usable as it didn’t seal. Room was upgraded the second night due to water issues. That room was great but I’m certain it would have cost much more. Bring your own basic food and drink as there isn’t anything close by. Ate at on-site restaurant two nights. Fish fry was bad.Deep fried fish was greasy and fishy tasting. Pizza the second night was very good. Good place if you’re willing to pay for the more expensive rooms but I don't recommend the deals. We originally had a queen deluxe and it was not a good choice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of Heaven
My stay at White Cap mountain resort was nothing short of amazing! The scenery there is absolutely breathtaking. The staff was super friendly. From the gentleman that checked me in and gave me all the waterfall brochures that I made sure to visit, to the young new bartender that had an amazing personality. He was very engaging and knew how to keep a conversation going, to the front desk girl who was super sweet and helpful. I was looking forward to taking a bath after a day of hiking. The stopper on the bathtub was not working properly and would not keep water. They upgraded my room without hesitation. I only wish I could have stayed longer!
Stayed 1 night in Oct 2024

2/10 Terrible

Pam

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t be fooled by the pics—this resort is old, musty, understaffed, and lacking conveniences
Stayed 1 night in Oct 2024