Whitecap Mountains Resort

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whitecap Mountains Resort

Restaurant
Exterior
Indoor pool
Lobby
Deluxe Single Room, 1 King Bed

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
9106 W County Rd E, Upson, WI, 54565
  • Weber Lake
    1 min walk
  • Weber Lake Park
    2 min walk
  • Whitecap Mountains
    5 min walk
  • Ironwood, MI (IWD-Gogebic County)
    33 min drive

Room options

Deluxe Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

Deluxe Room

  • Sleeps 4
  • 2 King Beds

Premium Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Family Suite, Lake View

  • Lake view
  • Sleeps 6
  • 3 Queen Beds

Comfort Suite, Jetted Tub

  • Sleeps 6
  • 3 Queen Beds

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Family Suite, Kitchenette

  • Sleeps 6
  • 3 Queen Beds

Similar properties

About this property

Whitecap Mountains Resort

Ski-in/ski-out hotel with a ski shuttle
Ski into Whitecap Mountains Resort, where you can have a drink at the bar/lounge, eat a meal at the restaurant, and enjoy a refreshing dip in an indoor pool. Housekeeping is available on request.
Whitecap Mountains Resort offers 39 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. 32-inch Smart televisions come with digital channels and Netflix. This Upson hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Whitecap Mountains Resort, you're just a quick walk from Weber Lake. Enjoy features like free WiFi in public areas, free self parking, and a free ski shuttle.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a 24-hour business center, a computer, and an elevator
  • Onsite recreation includes ski-in/ski-out access, ski equipment rentals, and downhill skiing
  • 15.2 mi (24.5 km) from Lake Superior and 19.1 mi (30.8 km) from Potato River Falls
  • Free ski shuttle service
  • Pets welcome for a fee
Have fun with onsite winter activities, including downhill skiing and snowboarding. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Whitecap Mountains Resort helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This Upson hotel is smoke free.

Whitecap Mountains Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free ski shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Downhill skiing
  • Indoor pool
  • Snowboarding
  • A hot tub

Family friendly

  • High chair
  • Indoor pool
  • Microwave

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Ski equipment hire
  • Ski privileges (optional)
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in bath
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per stay
The resort fee includes:
  • Business center/computer access
  • In-room coffee
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Property is also known as

Whitecap Mountains Upson
Whitecap Mountains Resort Hotel
Whitecap Mountains Resort Upson
Whitecap Mountains Resort Hotel Upson

Whitecap Mountains Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 86 reviews" "
Rating 8 - Good. 25 out of 86 reviews" "
Rating 6 - Okay. 12 out of 86 reviews" "
Rating 4 - Poor. 6 out of 86 reviews" "
Rating 2 - Terrible. 5 out of 86 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Fritz, San Luis Obispo

Liked: Cleanliness, staff & service
Disliked: Amenities
Off season room rate was very reasonable. It's off the beaten path, but unique and worth the drive.
Stayed 1 night in Aug 2024

8/10 Good

Connor

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Paulette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that we were able to use fire pit. Very clean rooms. Pool could of been open earlier and a little later, but pool hot tub were excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Cecelia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn't stay the night. We walked into the room and there were flying ants all over the counter and floor. Spiders all over the closet. And a colony of ants in the corner. We also found crumbs and hair under the blankets. I'm hoping that they washed but I could believe that they didn't. The lighting in the room was bad. Pool was green with debris in it. The entire place is nothing like the pictures. The front desk person was nice. Forgot to take pictures. We didn't want to stay in there any longer than we had to.
Stayed 2 nights in Aug 2024

8/10 Good

Jenni

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Stay was ok. Nice to have place to bring our dogs.
Stayed 2 nights in Aug 2024

4/10 Poor

Michael, Nescopeck

Disliked: Property conditions & facilities
No signs at the elevator or steps to direct you where your room is. Took 10 minutes to find my room once I got off the elevator. No towel/mat for the floor in bathroom. TV and wi-fi are terrible. No trash cans outside. Place strikes you like know one cares about the place.
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Liked: Staff & service
Make sure to ask for an updated room!
The 1st room I was in was dark and dingy. They moved me because I was surrounded by a very large group of loud teens that left towels in the halls along with trash n shoes etc- it was like being in a teens bedroom lol...thankfully they moved me. The 2nd room was much nicer and brighter! The place itself is definitely outdated. Location is pretty. Hopefully I won't have to return lol
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable Hotel
Nice comfortable stay. The staff was friendly and the food in the restaurant was amazing. The only disappointment was that there was no complementary breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Carolena

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Teresa

Liked: Cleanliness, staff & service
Won't be back
Restaurant and bar are only open on weekends, which was not disclosed upon booking. Noise from room above, footsteps and barking dog, was annoying. Likely a structural issue, not inconsiderate guests. TV was Roku service (vs cable or satellite), so channels are limited. No blackout shade, just horizontal blinds, so not really private or darkening window treatments.
Stayed 1 night in Aug 2024

6/10 Okay

Jolene

Travelled with family
Horrible. It was out in the middle of nowhere which was great and they had a restaurant. We waited for 30 minutes for someone to acknowledge our presence. No blow dryer. Beds were a single mattress thrown on a metal frame. In the morning there was a sign that said the desk was closed for the day.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ellen

Liked: Cleanliness, staff & service
Nice to see a chalet in the summer . You could tell they have updated a lot of the place Beds, need updating though. Coffee pots in rooms awful.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Stayed 2 nights in Jul 2024

2/10 Terrible

Heidi

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was veey disappointed that after midnight the WIFI ran tv went out til 4am. And i waa charhed for 3 adults yet there werent enough.accommodation in the room for us.at.all to shower or wash up
Stayed 2 nights in Jul 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall decent experience for the price
Stayed 2 nights in Jul 2024

2/10 Terrible

Isaac

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting in the woods. Ski resort in the summer had lots to offer for hiking and other family activities.
Stayed 1 night in Jul 2024

10/10 Excellent

Cory

Stayed 1 night in Jul 2024

8/10 Good

Therese

Liked: Cleanliness, amenities
Excellent option for a stay in the area. Quiet most of the time but property is a work in progress.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer 2024
Clean rooms. Excellent renovation. Very nice staff. Was there in the summer. Inwould recommend this to anyone
Stayed 2 nights in Jul 2024

8/10 Good

Geri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was a nice place. For a ski resort, I thought it would be a little better.
Stayed 1 night in Jul 2024