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Desert Palace Hotel & Casino Resort

3.5 star property

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Photo gallery for Desert Palace Hotel & Casino Resort

Outdoor pool
Superior Room
Casino
Lobby
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Erf 1, Golf Course Road, Keidebees, Upington, Northern Cape, 8801
  • Upington Golf Club
    ‪1 min walk‬
  • Desert Palace Golf Course & Casino
    ‪2 min walk‬
  • Kalahari Mall
    ‪8 min drive‬
  • Upington (UTN)
    ‪11 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Living area

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Desert Palace Hotel & Casino Resort

Suburban hotel with a casino and airport shuttle service
This hotel features a casino, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a conference center.
Desert Palace Hotel & Casino Resort offers 60 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Upington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Desert Palace Hotel & Casino Resort, you're just a quick walk from Desert Palace Golf Course & Casino. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine while dining at Bella Roma
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym, mini golf, and a playground
  • Steps from Desert Palace Golf Course & Casino and 7 minutes by car from Gordonia Hospital
  • Free airport shuttle service
Desert Palace Hotel & Casino Resort offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A casino, a terrace, and an arcade/game room are also featured at the family-friendly Desert Palace Hotel & Casino Resort. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Upington hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Bella Roma - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Casino Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 135 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bella Roma
  • Casino Bar

Things to do

  • 169 slot machines
  • 18-hole adjacent golf course
  • 24-hour gym
  • 6 gaming tables
  • Arcade/game room
  • Casino
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 150.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 135 per person
  • Rollaway bed fee: ZAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Desert Palace Hotel & Casino Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Desert Palace Hotel & Casino Resort Hotel
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Desert Palace Hotel & Casino Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 11 out of 31 reviews
Rating 6 - Okay. 7 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sunet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mr d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine place to stay
friendly efficient check in, nice room with A/C already working well. comfy bed, fridge & tea& coffee making facilities. only complaint was restaurant closes at 15.00 on Sundays (I was pre warned of this but it was still a bit of a pain!). would still stay there in future (but not on Sunday!)
Stayed 1 night in Nov 2024

6/10 Okay

Earl

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Peter

Stayed 3 nights in Sep 2023

10/10 Excellent

Yolanda

Stayed 1 night in Sep 2023

10/10 Excellent

Mr d

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
easy to find from airport, quick friendly check in. nice room with fridge a/c and balcony comfortable beds not noisy and very good food in Italian themed restaurant- recommend
Stayed 1 night in Apr 2023

8/10 Good

Rasheda

Stayed 1 night in Apr 2023

10/10 Excellent

Dr N K Kirimi

Stayed 1 night in Mar 2023

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly.big bed big room. View to the Golf court
Stayed 1 night in Jan 2023

8/10 Good

Jacobus

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Peter

Business traveller
Stayed 1 night in Jun 2022

8/10 Good

KOKETSO IGNATIOUS

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Michele

Stayed 1 night in Oct 2021

6/10 Okay

Veranise

Liked: Cleanliness, staff & service
Average stay
Got to the venue and the WiFi, phone in the room and tv channels all was not working, moved us to another room after we unpacked as only found out then these things not working, room was better but WiFi still problematic as signal very poor
Stayed 3 nights in Sep 2021

10/10 Excellent

Tinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Super stay, already booked again for the return trip
Stayed 2 nights in Sep 2021

2/10 Terrible

Sifiso

Disliked: Staff & service, property conditions & facilities, room comfort
It was bad. Poor service and unfriendly staff
Stayed 1 night in Sep 2020

8/10 Good

Molefi

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this a wonderful trip and the hotel is very clean and all is helpful. Will definitely return soon and wont stay anywhere else.
Stayed 3 nights in Mar 2020

8/10 Good

ANANDROY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

GP

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
My stay was lovely, i enjoyed the place so much.
Stayed 2 nights in Jan 2020

8/10 Good

Mandie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020