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Hotel Chalet Swiss

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chalet Swiss

Exterior
Superior Twin Room, Balcony | Terrace/patio
Exterior
Superior Twin Room, Balcony
Free daily buffet breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Seestrasse 22, Unterseen, BE, 3800
  • Alpine Garden
    8 min walk
  • Restaurant Bären
    2 min walk
  • Interlaken West Ferry Terminal
    8 min walk
  • Bern (BRN-Belp)
    39 min drive

Room options

View all photos for Family Triple Room

In-room safe, cots/infant beds, free WiFi

Family Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living area

Family Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

In-room safe, cots/infant beds, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is €187
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

Hotel Chalet Swiss

Hotel with free breakfast, near Mystery Rooms
A bar/lounge, a sauna, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a microwave in a common area, and concierge services.
Hotel Chalet Swiss offers 52 accommodations with safes and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. This Unterseen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Chalet Swiss, you're just a quick walk from Tourist Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Just a 2-minute drive from Mystery Rooms and 8 minutes from Lake Brienz
  • Pets welcome for free
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A sauna, a terrace, and a vending machine are also featured at Hotel Chalet Swiss. Parking is available for a fee. A complete renovation of Hotel Chalet Swiss was completed in March 2019.

This 3-star Unterseen hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 5.00 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Sauna

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Renovated entire property – March 2019
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Fan
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Electric kettle

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for CHF 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 5.00 per day
  • Crib (infant bed) fee: CHF 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen

Hotel Chalet Swiss Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 94 reviews" "
Rating 8 - Good. 35 out of 94 reviews" "
Rating 6 - Okay. 15 out of 94 reviews" "
Rating 4 - Poor. 7 out of 94 reviews" "
Rating 2 - Terrible. 4 out of 94 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and straight forward. Room a good size. Breakfast options good and nice dinning location. A nice touch offering us a bottle of water to take away at check out.
Stayed 2 nights in Aug 2024

8/10 Good

Younglo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Janet

Stayed 1 night in Jun 2024

4/10 Poor

negin

Disliked: Cleanliness, amenities, property conditions & facilities
A lady came in and knocked on my door I was taking my shower, she said "open the door", I said I cannot right now, She said "Open the door now what are you doing there?" I opened the door while I had to put my towel on, she said alarm went off and open the windows so alarm stops, that to me doesn't worth the money I spent.
Stayed 1 night in Jun 2024

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and cozy. We arrived on a hot day and used the supplied, much-needed fan to move the air around. The staff members were friendly and helpful and the breakfast buffet ample.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Property conditions & facilities
Lots of fun! Old fashioned, darling hotel. Loved!
Stayed 4 nights in Jun 2024

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Chun Ying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great hotel, very family orientated. Amazing views from the rooms, which were warm and comfortable. Only downside was not a lot odlf parking, but the hotel provide bus passes to get to and from the bars/restaurants and all the tourist hotspots.
Stayed 1 night in Mar 2024

10/10 Excellent

Katie

Stayed 2 nights in Nov 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, rooms clean and appropriate and a 10 minute walk from the West train station.
Stayed 2 nights in Nov 2023

8/10 Good

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay but breakfast area a bit on small size. Staff very friendly
Stayed 3 nights in Sep 2023

8/10 Good

TERRY, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room offered a balcony view of the Eiffel Tower. We took advantage of that each evening.
Stayed 2 nights in Jun 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inn keeper was very friendly and we enjoyed talking with him in the bar area of the hotel. Rooms were spacious and modern. Breakfast was included and very good.
Stayed 1 night in Sep 2022

2/10 Terrible

Dinesh

Stayed 2 nights in Jun 2022

10/10 Excellent

Rob

Stayed 1 night in Jun 2022

8/10 Good

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The pillows was socks
Stayed 1 night in Sep 2021

10/10 Excellent

Anant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
It was a nice area, easy walking. Good, spacious room. Our only problem was the outdated bathroom with old window
Stayed 3 nights in Sep 2019

10/10 Excellent

N., ON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and cozy. The only concern is that walls are paper thin.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The location was wonderful. It was still within a ten minute walking distance of the train station, but far enough out of town to not be bothered by street noise all night. There was no air conditioning, so had to keep the windows open to cool down the room. This normally wouldn't be a problem, but our room just happened to be right above the bar. We had to decide whether to accept being too hot at night by keeping the windows closed, or opening the windows and breathing second hand smoke all night. The hotel had a very small ice machine that was obviously way too small to produce enough ice for the guests. The tiny ice machine was empty most of the time.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing helpful and resourceful. Great views!
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

4/10 Poor

Terry

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but beware of owner
The hotel has a beautiful traditional Swiss architecture and the front garden is an immaculate treasure. The ladies at reception are incredible, helping us make our dreams come true by connecting us with all the things we wanted to do in the first few minutes there, and giving us discounts for most items. Breakfast was okay, but free which helps with expenses. The only negative happened as we checked out. They asked us to wait awhile, making us quite late for our next stop. We waited and eventually the owner accused us of breaking a bed. We barely slept in our room as we arrived late, exhausted, and left early for paragliding. He was clearly trying to gig us for money. And when we looked at the beds, they were very cheap. One 1” mdf support to hold all the side rails. And they put two twin beds together to make a king. Very uncomfortable. Horrible way to end a short stay when the owner tries to take more money
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
This hotel is really noisy. The front desk lady is not very kind. Please bring cash to pay for the tax. Credit card is not allowed.
Stayed 2 nights in May 2019