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Malachite Manor

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malachite Manor

Front of property
Luxury Double Room | Terrace/patio
Interior detail
1 treatment room, massages
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Drak Gardens Road, Underberg, KwaZulu-Natal, 3257
  • Underberg Country Club
    7 min drive
  • Mkhomazi Wilderness area
    20 min drive
  • uKhahlamba-Drakensberg Park
    25 min drive

Room options

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Triple Room, Mountain View

Luxury Triple Room, Mountain View

Luxury Triple Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Mountainside

Family Triple Room, Mountainside

Family Triple Room, Mountainside

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Garden

Premier Resort Sani Pass

Pool
Spa
Kids pool
Parking included
4.2 out of 5, Very good, (91)
The price is €102
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Premier Resort Sani Pass

About this property

Malachite Manor

Riverwalk guesthouse with free breakfast and spa services
This guesthouse features a restaurant, a bar/lounge, and massage/treatment rooms. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Malachite Manor offers 5 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads.

This Underberg guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
During your stay at Malachite Manor, you'll be close to Underberg Country Club. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 31 mi (50 km) from Sani Pass
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at Malachite Manor. Free self parking is available. A complete renovation of Malachite Manor was completed in May 2022.

Smoking is allowed in designated areas at this 4-star Underberg guesthouse.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
Malachite Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Malachite Restaurant

Things to do

  • Bike tour information
  • Private picnics
  • Spa services

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Hardwood flooring in room
  • Step-free path to entrance

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – May 2022
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: ZAR 250 for check-in between 10:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: ZAR 250 for check-in between 10:00 PM and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Long-term renters welcome
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Malachite Manor Hotel Underberg
Malachite Manor Underberg
Malachite Manor
Malachite Manor House Underberg
Malachite Manor House
Malachite Manor Guesthouse Underberg
Malachite Manor Guesthouse
Malachite Manor Underberg
Malachite Manor Guesthouse
Malachite Manor Guesthouse Underberg

Malachite Manor Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Romy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the little things that make it!!!
You know the difference of a nice hotel to a great one is the little things.We were there for one night and leaving early the next morning and the staff were incredibly helpful and accommodating from packing us a packed breakfast to assisting us with info.The rooms are unique with the finishes and the ambiance created.we loved the wood.makes the place feel a bit closer to nature.The hotel and the room was very clean and comfortable.The tea station was well stocked with fresh milk in the fridge.in the bathroom the toiletries supplied were in large containers and not these dinky ones you usually find.The gardens were well kept.my only complaint is that I only got to spend the one night there.will defiantly put it on the list of places to revisit.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Very lovely place. The room was perfect. The service great. Love the wood in the bar area and the peacock family that greeted us each morning.
Stayed 2 nights in Mar 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit
A special spot in a beautiful part of the world
Stayed 1 night in Dec 2021

6/10 Okay

Lindie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The property was nice and the rooms were decent. I was disappointed with the view and lack of activities at the venue. Service was good and the food at the restaurant was okay.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Awesome location and comfortable clean room with a comfortable bed. The staff were great. The breakfast was delicious but unfortunately neither of us enjoyed our dinners. One suggestion would be to improve upon the extractor fan/ ventilation in the kitchen if possible as the passages/closer rooms smell of cooking.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice lodge; poor room.
Friendly welcome, but that’s where the good news ends. Our room, immediately adjacent to the kitchen and restaurant, filled with the smell of frying food from about 4pm. Our request to change rooms was denied. As the restaurant filled, so the noise level in our room escalated. The layout needs review. Breakfast was good.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Underberg
We very much enjoyed our stay at Malachite Manor. The room was spacious and well equipped. All staff members were very pleasant and helpful. Breakfast was nice. We also had dinner there and we would definitely recommend it. With a special mention for the absolutely delicious lamb curry. Should you book a tour to Sani Pass via Trip Advisor, then you can choose to be picked up at the hotel at no extra cost.
Stayed 2 nights in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous Malachite
Great place. Wonderful building and huge bedroom. First class friendly staff only too willing to accommodate our requirements. Quality fresh food at sensible prices.
Stayed 4 nights in Mar 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality accommodation just outside Underberg
Great place, just outside Underberg. Large, spacious rooms, great beds, quality linen. Excellent service and very cosy. We went to the Himeville Arms for dinner, which was probably a mistake, I am sure the food at Malachite Manor would have been way better. Maybe next time. Will definitely stay there again, when in the area.
Stayed 1 night in Aug 2017

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with a personalized touch
Carrin was the most amazing hostess, ready with suggestions about the area's activities and dining, and willing to go the extra mile (think homemade cake and fun decorations) for us to celebrate a birthday. The food is cooked by her as well, and though it takes some time to prepare (it's just her after all!), it was delicious and worth the wait! She offers traditional South African fare as well as some very tasty Thai dishes (definitely recommend the chicken green curry!). Couldn't have asked for a more beautiful, comfortable, and lovely stay, would love to stay there again!

10/10 Excellent

Kevin, Durban North aka Mars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE ARMSTRONGS
THE OWNERS AND THE STAFF OF THIS ESTABLISHMENT ARE GREAT- YOU FEEL LIKE YOU ARE VISITING OLD FRIENDS. GREAT FOOD

10/10 Excellent

Heather, Oxfordshire, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat for my parents
I booked a 2 night stay here for my parents as a treat whilst they were on a 6 week holiday in South Africa and I received this text from my parents after their stay "Please could you send a feed back about the Malachite Lodge for us. It was excellent with the most friendly host and hostess, Mike and Carrin. The bar bill was the most reasonable out of all the hotels we have been to during our holiday. Thank you and we would definitely return to the same place on our next visit to the berg". Needless to say I think they LOVED it!

10/10 Excellent

eiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいホテル スタッフは親切　部屋も広く設備が充実している 朝食も夕食もとてもフレンドりーな雰囲気の中いただくことができました　是非お勧めします
Stayed 1 night in Aug 2017

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil sympathique, bonne cuisine, relaxation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort