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Coastlands Umhlanga Hotel and Convention Centre

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Coastlands Umhlanga Hotel and Convention Centre

Front of property
Hallway
City view
Meeting facility
42-inch flat-screen TV with satellite channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
329 Umhlanga Rocks Drive, Umhlanga, KwaZulu-Natal, 4319
  • KwaZulu-Natal Sharks Board
    3 min walk
  • Umhlanga Hospital
    6 min walk
  • Gateway Theatre of Shopping
    7 min walk
  • Durban North (VIR-Virginia)
    7 min drive

Room options

View all photos for Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

  • 48 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room, Multiple Beds, Ensuite, Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, Multiple Beds, Ensuite, Partial Ocean View

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Ensuite, Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double or Twin Room, Ensuite, Partial Ocean View

  • 25 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

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includes taxes & fees
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About this property

Coastlands Umhlanga Hotel and Convention Centre

Art Deco hotel with a full-service spa and a 24-hour front desk
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Coastlands Umhlanga Hotel and Convention Centre offers 136 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Fleur De Lis Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Coastlands Umhlanga Hotel and Convention Centre, you're just a quick walk from KwaZulu-Natal Sharks Board. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy ocean views while dining at Saffron Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Indulge with aromatherapy, body scrubs, or body wraps at Fleur De Lis Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Just a 3-minute walk from KwaZulu-Natal Sharks Board and 6 minutes by foot from Umhlanga Hospital
  • Airport, train station, and shopping center shuttle service available for a fee
Coastlands Umhlanga Hotel and Convention Centre offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Coastlands Umhlanga Hotel and Convention Centre. An airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Umhlanga hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Saffron Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 60 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 230 for adults and ZAR 115 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Saffron Restaurant

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 230 for adults and ZAR 115 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 150 (one-way), (from 4 to 11 years old)
  • Self parking fee: ZAR 60 per day
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Coastlands Umhlanga Hotel and Convention Centre offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Coastlands
Coastlands Umhlanga Hotel Convention Centre
Coastlands Hotel Umhlanga
Coastlands Umhlanga
Coastlands Umhlanga Hotel
Umhlanga Coastlands
Umhlanga Coastlands Hotel

Coastlands Umhlanga Hotel and Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 320 reviews" "
Rating 8 - Good. 104 out of 320 reviews" "
Rating 6 - Okay. 32 out of 320 reviews" "
Rating 4 - Poor. 14 out of 320 reviews" "
Rating 2 - Terrible. 9 out of 320 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RAVINDREN

Stayed 1 night in Aug 2024

10/10 Excellent

Wesley

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good hotel with friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Z m kajee

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in May 2024

10/10 Excellent

Vickash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Wesley

Stayed 1 night in May 2024

10/10 Excellent

Wesley

Stayed 2 nights in May 2024

10/10 Excellent

Wesley

Stayed 1 night in Apr 2024

10/10 Excellent

Elmarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation part of a Congress being held in the same hotel
Stayed 3 nights in Mar 2024

8/10 Good

Karen

Stayed 3 nights in Feb 2024

6/10 Okay

Narendra

Stayed 5 nights in Jan 2024

10/10 Excellent

Isaac

Stayed 2 nights in Oct 2023

2/10 Terrible

Luyanda

Disliked: Staff & service, property conditions & facilities, room comfort
Past its glory days
This hotel is a bit tired and in need of an upgrade. The carpet in the bedroom was dusty, the bed was a bit hard and the service was terrible. While the parking is free, you have to get your parking ticket validated at Reception - I had to go back a few times as this was not done correctly. The hotel does not justify it's 4 star rating
Stayed 2 nights in Sep 2023

10/10 Excellent

j

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gugulethu

Stayed 1 night in Jul 2023

10/10 Excellent

Kugan

Stayed 1 night in Jun 2023

10/10 Excellent

Logambal

Stayed 1 night in May 2023

8/10 Good

Clarissa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good view but terrible service
The room was amazing. Spacious, with beautiful views and a huge bathroom. Absolutely loved the room. The service however was awful. The rude staff at the front desk, are just not helpful at all. The waiters at the breakfast area dont pay attention to when they needed. The host is even worse to approach. The breakfast also had no meat options for the omelet. If pork is not an option,atleast offer chicken
Stayed 2 nights in Nov 2022

8/10 Good

Visvanath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaware the fine print
Got what we paid for. Negatives were not being aware of an additional tray charge which is added on to bill for in room service or the fact that our booking did not include the cost of parkimg which was pretty excessive. For these reasons alone will not be going back.
Stayed 1 night in Apr 2022