New West Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New West Hotel

Exterior
Standard Double Room
Breakfast, lunch and dinner served
Bar (on property)
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
No. 91 Peace Avenue, Bayangol District, Enkhtaivan St, 10th khoroolol, 6 khoroo, Ulaanbaatar, 210682
  • Gandantegchinlen Monastery
    4 min drive
  • Хишиг Монгол Зоог
    4 min walk
  • Ulaanbaatar Station
    7 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    53 min drive

Room options

Standard Double Room

  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 42 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

New West Hotel

Ulaanbaatar hotel in Bayangol with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
New West Hotel offers 24 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include day beds. Beds feature Select Comfort mattresses. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Ulaanbaatar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at New West Hotel, you'll be within walking distance of KHANBURGEDEI Center. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Four Holy Peaks and a few minutes from Manzshir, museum
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. A library, karaoke, and tour/ticket assistance are also featured at the business-friendly New West Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Ulaanbaatar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Mongolian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: USD 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Karaoke

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Heating
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New West Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
New West Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

New West Hotel Ulaanbaatar
New West Ulaanbaatar
New West Hotel Hotel
New West Hotel Ulaanbaatar
New West Hotel Hotel Ulaanbaatar

New West Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, staff & service
Rooms smelled like smoke, bathroom was not clean - one of our rooms had a broken faucet and leaky toilet. Checking in was weird, staff didn't give me a key or tell me the room number just the floor and when I got there another staff told a local man what room, no wifi code etc. Later on I went back to the front desk the staff was helpful though. But since there was a holiday the restaurant incl. room service was unavailable with little eating options nearby.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing Hospitality... I would say best place to stay in UB.:)
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The reception and staff were pleasent but I would not recommend this hotel. The room was not clean. The bathroom was dated with a hole in the wall. The shower was unusable as the drain didn't function. The safe in the room didn't work. The location is nothing special and not near the main square or any other main tourist attractions. For the price - which is high by Ulaanbaatar standards - this is not a hotel I would recommend. You can find others half the price with better facilities.
Stayed 2 nights in Jul 2018

6/10 Okay

Perry, Australia

Liked: Cleanliness, staff & service, room comfort
New West Hotel
Pleasant stay, about 30 minute walk into centre of town. Staff were extremely helpful especially Bilguun the receptionist. However we were on the 4th floor and there is no lift, also we had no hot water in the hotel as we were told a pipe had burst? No worries didn't seem to bother them this small detail. Plenty of eateries nearby, and buses into town out the front.
Stayed 3 nights in Jul 2017

10/10 Excellent

Asami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
深夜着、深夜発のフライトの間の大変不便なスケジュールでの滞在でしたが、ホテルの方がこちらの状況に大変柔軟に対応してくださり、とても助かりました。
Stayed 1 night in Sep 2023

10/10 Excellent

Jinkyou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

Yu, 外蒙古

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
只差語言不通,其餘都很好
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
nice staff, but room condition...
...is not that good...............................................................................
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
가격대비 위치가 좋은 호텔
위치와 직원의 친절은 좋으나 직원과 소통, 객실 내 물품 요청시 제공, 메트리스 등은 불편하였음
Stayed 5 nights in Jul 2017