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AH Premium Isola di Pazze

4.0 star property

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Photo gallery for AH Premium Isola di Pazze

Property grounds
Outdoor spa tub
View from property
Property grounds
Interior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • On private beach
  • Spa
  • Breakfast included
  • Pet-friendly
  • Pool

Explore the area

Map
Corso Annibale, 200, Ugento, LE, 73059
  • Regional Natural Park of Litorale di Ugento
    ‪1 min walk‬
  • Pazzi Island
    ‪1 min walk‬
  • Torre San Giovanni Harbor
    ‪3 min drive‬

Room options

View all photos for Comfort Quadruple Room

Minibar, in-room safe, individually furnished, desk

Comfort Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Quadruple Room

Minibar, in-room safe, individually furnished, desk

Superior Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, individually furnished, desk

Superior Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually furnished, desk

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Minibar, in-room safe, individually furnished, desk

Comfort Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room, Sea View

Minibar, in-room safe, individually furnished, desk

Superior Quadruple Room, Sea View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View

Superior Triple Room, Sea View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room

Minibar, in-room safe, individually furnished, desk

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Triple Room

Minibar, in-room safe, individually furnished, desk

Comfort Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About this property

AH Premium Isola di Pazze

Family-friendly fun at the beach, with outdoor pool
Catch some rays on AH Premium Isola di Pazze's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
AH Premium Isola di Pazze offers 83 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Isola SPA. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
During your stay at AH Premium Isola di Pazze, you're just a quick walk from Regional Natural Park of Litorale di Ugento. You'll find features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Italian cuisine with ocean views at Vista Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials, or manicures and pedicures at Isola SPA
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a private beach and a steam room
  • Steps from Regional Natural Park of Litorale di Ugento and Ionian Sea
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at AH Premium Isola di Pazze like an outdoor pool and a children's pool.

Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. WiFi is free in public spaces. This beach hotel also offers a steam room, a garden, and a terrace. Limited free parking is available on a first-come, first-served basis.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Vista Restaurant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 beach bar
  • Room service available

Restaurants on site

  • Vista Restaurant

Things to do

  • 24-hour pool access
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Chef
  • Desk
  • Guidebooks/recommendations
  • Individually furnished
  • Local maps
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 150.00 per pet, per week
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Club Card: EUR 35.00 per person, per week
  • Child's Club Card: EUR 25 per week, (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 June - 30 September, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 150.00 per pet, per week
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
AH Premium Isola di Pazze offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 15 and close September 22.
  • Pool access is available 24-hours a day.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Isola di Pazze
Isola di Pazze Hotel Resort
Isola di Pazze Hotel Resort Ugento
Isola di Pazze Ugento
L'Isola di Pazze Hotel Ugento
L'Isola di Pazze Hotel
L'Isola di Pazze Ugento
L'Isola di Pazze
L'Isola Di Pazze Torre San Giovanni, Italy - Ugento
L'Isola di Pazze Hotel Resort Ugento
Isola di Pazze Hotel Resort Spa

AH Premium Isola di Pazze Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 6 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

eustachio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property area was comfortable. Quite few amenities. Food was accurate, quality was ok. Did not like that on the rate was not enclosed the place on beach. That had to be settled as extra. And for an hotel on the sea this is quite odd. Missing baby-club and music. Only piano-bar music, the siger was very nice. But it could have been better if could offer different kind of entertinement.
Stayed 7 nights in Aug 2024

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Lage, Hotel war Flop!
Es war eine Katastrophe! Hotelzimmer konnte man ohne die Karte öffnen, der Kühlschrank war noch mit halb leeren Flaschen gefüllt (waren offen vom vorher benutzen Personen) Service war nicht der beste, Sauber war es auch nicht. Mehrere male haben Wir es gemeldet jedoch erfolglos niemand kümmerte es. Die Chefin war immer unten an der Reception sobald man eine Frage oder Reklamation hatte war Sie schon wieder verschwunden in Ihr kleines Büro! Am Ende der Ferien hat sich niemand dafür interessiert ob man es Gut hatte oder nicht! Die Fotos im Internet stimmen überhaupt nicht überein! Das Morgen Essen ist überhaupt kein Hit keine grosse Auswahl.
Stayed 12 nights in Aug 2019

8/10 Good

Davide

Bene ma non benissimo
Giudizio in generale positivo ma le camere sono piccole con armadio insufficiente per sistemazioni di una settimana o più .Grazie alla cortesia e disponibilità della direttrice abbiamo avuto un up grade gratuito della camera decisamente migliore .. Grazie ! Il personale giovane seppur gentile non è sempre all’altezza del servizio che ci si aspetta dalla categoria dell’hotel. La colazione buona e abbondante ma lenta la caffetteria (vedi nota del personale), la sistemazione nel seminterrato non è la soluzione migliore considerato che al piano superiore la sala del ristorante è molto più ampia e luminosa... cominciare bene la giornata è importante..! Posizione strategica rispetto al paese e l’accesso alla spiaggia privata è sicuramente un plus per chi non vuole usare la macchina per andare al mare. Ristorante non abbiamo avuto modo di provarlo. Buona animazione per i bambini in hotel e per i grandi in spiaggia. Grandi potenzialità della struttura non sfruttate al massimo considerata la categoria dell’hotel . Bene ... ma non benissimo .
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
La plage est inexistante, seulement rochers, on y accede avec un souterrain
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno Agosto 2018
Soggiorno confortevole, a parte l’aria condizionata un po’ troppo fredda anche in camera, purtroppo non troppo regolabile.
Stayed 9 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Bello ma .......
Location molto interessante con accesso al mare. Struttura nuova e carina stanze non insonorizzate e abbastanza piccole anche se ben arredate. Ottimo impianto di condizionamento. Buona vista mare da tutte le stanze.
Stayed 7 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Pas à la hauteur d'un 4 étoiles
Tout d'abord, il n'y a pas de parking, ni de trottoir qui permette de décharger les bagages sans risquer de se faire renverser par une voiture. Ensuite, nous avons reçu des bracelets à notre arrivée dont l'utilité ne nous avait pas été expliquée et qui nous ont finalement coûté 5 euros par jour et par personne. La plage est accessible mais un parasol et deux chaises sont facturés en suppléments. Nous n'y sommes donc pas allés. Le petit déjeuner n'était pas à la hauteur d'un 4 étoiles. À notre arrivée chaque matin à 9:30, seules 3-4 tables étaient propres et toutes les autres jonchées de déchets, assiettes sales, et vaisselle en tous genres... de plus, le buffet n'était pas garni au fur et à mesure. Dans notre chambre, le wifi ne fonctionnait pas car nous étions en bout de couloir. En téléphonant à la réception, on nous a simplement indiqué que cétait comme ça dans cette chambre. Concernant l'ensemble de la chambre, elle était mal isolée de la route et la télé posée sur le meuble à valises... dommages pour un tel tarif bien que le potentiel du complexe est immense et la vue magnifique!
Stayed 4 nights in Jul 2017

6/10 Okay

luis, monza

Liked: Cleanliness, property conditions & facilities, room comfort
sogiorno mare gradevole
Ottimo hotel molto pulito e confortevole;menù con solo due alternative.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Struttura moderna, pulita e ben tenuta. Molto carino il lido dell'hotel, che offre un buon servizio di ristorazione, una piscina e dispensa musica fino al tramonto con deejay giovani e versatili. A mio avviso più indicato per ragazzi che alle famiglie, ma comunque fondamentalmente idoneo per tutte le tipologie di ospiti. Stanze un po troppo piccole, anche se la nostra compensava gli spazi angusti con un terrazzo meraviglioso vista mare! Animazione attiva ed attenta anche all'intrattenimento dei più piccoli. I servizi sono perfettibili, in particolar modo il ristorante dell'hotel! La spa? Non c'è... Troverete soltanto due vasche idromassaggio!

6/10 Okay

daniela, vi

Liked: Cleanliness, staff & service
Albergo in riva al mare
Ho soggiornato in questo hotel per dieci giorni dal 2 al 12 luglio 2016 Le note positive: Personale molto simpatico efficiente e sempre disponibile La nostra stanza era arredata in stile moderno, non enorme, ma comunque vivibile in due Terrazzino con vista mare laterale Nota molto dolente : Nn si può tenere la finestra della camera aperta a causa di un rumore molto fastidioso emesso molto probabilmente da impianto di aria condizionata della struttura e impianto di aspirazione del ristorante. SPA inesistente. Sono presenti due vasche idromassaggio nel terrazzo . Ristorante: Colazione con caffè erogato da una tristissima macchinetta Per averlo dal bar bisogna pagare Pranzo e cena con un menu che prevede un antipasto, un primo a scelta tra due e così  anche un secondo a scelta tra due Il dessert unico, di solito dolce di qualità scarsa Tutto quello che esula dal menù è a pagamento La spiaggia non è  male ma gli  ombrelloni sono troppo vicini tra loro e a pagamento,  come pure i teli mare e pure il lavaggio dei teli mare se richiesto prima di una settimana di uso Buono invece il servizio del bar ristorante in spiaggia  dove,  secondo me, si mangia meglio che al ristorante dell'albergo. Per quanto mi riguarda nn ci tornerei

2/10 Terrible

Placi, Ascona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miserabel
Trotz Bestaetigung der Reservation kein Zimmer.

8/10 Good

Luigi, Bienne

Liked: Cleanliness, property conditions & facilities, room comfort
A la découverte de la Pouilles
On a découvert un très beau paysage sauvage, où la nature se présente avec tout son charme et un endroit où le temps s'est arrêté. De belle et longues plages de sables du côté sud de Torre San Giovanni. Une mer fantastique avec l'eau limpide, des couleurs differentes d'azur et de bleu.