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Hotel Marusansou

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marusansou

Hot springs
Hot springs
Hot springs
Point of interest
Hallway

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
2-9-6 Kamiyamadaonsen, Chikuma, Nagano-ken, 389-0821
  • Nishizawa Piggy Bank Museu
    5 min walk
  • Nagano Prefectural Museum of History
    11 min drive
  • Matsushiro Underground Imperial Headquarters
    18 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    52 min drive

Room options

View all photos for Japanese Room (12.5 Tatami Mats / 3F,4F)

Japanese Room (12.5 Tatami Mats / 3F,4F)

Japanese Room (12.5 Tatami Mats / 3F,4F)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Nagano Tokyu REI Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (857)
The price is €57
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Nagano Tokyu REI Hotel

About this property

Hotel Marusansou

Ryokan with free breakfast, in the vicinity of Ueda Castle
This ryokan features a bar/lounge, a 24-hour front desk, and free newspapers. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, a garden, a front-desk safe, and free train station drop-off are onsite.
Hotel Marusansou offers 76 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Chikuma ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Hotel Marusansou, you're just a quick walk from Nishizawa Piggy Bank Museu. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Onsite recreation includes hot springs
  • 9.4 mi (15.1 km) from Ueda Castle and 9.9 mi (15.9 km) from Chausuyama Dinosaur Park
  • Free train station pick-up and train station drop-off shuttle service
Hotel Marusansou offers its guests hot springs. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Hotel Marusansou also features karaoke, a garden, and complimentary newspapers in the lobby. A train station pick-up service and a train station drop-off service are free. Free self parking is available.

Guests are served free buffet breakfast daily from 7 AM to 8:30 AM.
Room service (during limited hours) is available.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return train station shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–8:30 AM
  • 1 bar
  • Room service available

Things to do

  • Hot springs
  • Karaoke

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Turndown service

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Hotel Marusansou offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Marusansou Chikuma
Hotel Marusansou
Marusansou Chikuma
Marusansou
Hotel Marusansou Ryokan
Hotel Marusansou Chikuma
Hotel Marusansou Ryokan Chikuma

Hotel Marusansou Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 7 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2024

8/10 Good

Hirotaka

Stayed 1 night in May 2023

10/10 Excellent

Kazuhiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今後の子供対策に期待
７歳の娘用の浴衣のサイズが合わず、フロントに言ったらすぐ持ってきてくれましたが、結局合わず着れませんでした。極端に大きいのか、小さいのしかなく、せっかくの浴衣を着れず娘は残念がっていました。浴衣の上の羽織も、子供のは用意がなかったです。また、金額は変わらないのに夕飯の内容が子供のは品数が少なかったのはデザートとか、内容を子供向けにするとか対策してほしいと思いました。
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
両親の宿泊のために予約をしました。 温泉がとても良く、お部屋も快適でお食事は食べきれないほどの量だったようです。 一泊の滞在でしたが、とても満足しているようです。ありがとうございました。
Stayed 1 night in Nov 2021

8/10 Good

takashi

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。 朝食が子供用に選択肢があると良かったです。
Stayed 1 night in Aug 2021

6/10 Okay

Masato

Liked: Staff & service
Disliked: Property conditions & facilities
夕食は微妙
食事は微妙、部屋にウォシュレットなし
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かった
冷たいお水のサービスは嬉しかったです。 お風呂も入れ替え制で、色々楽しめました。 無理な事を言っても柔軟な対応をして頂き感謝の一言です。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物全体に思っていたより綺麗で、お風呂も良かったです。 お部屋にトイレが二つあって驚きです。 風呂上がりに居酒屋。枝豆がおいしかった。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2018

10/10 Excellent

daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017