Club Mahindra Mount Serene

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Mahindra Mount Serene

Exterior
Fridge, microwave, coffee/tea maker, electric kettle
Terrace/patio
Rollaway beds
Breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
Chinnakanal Village, Suryanelli(Via), Devikolam, Kerala, 685618
  • Tea Gardens
    10 min drive
  • Anayirangal Dam
    16 min drive
  • Kolukkumalai Tea Estate
    28 min drive

Room options

Hotel Unit (Superior Room)

  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Club Mahindra Mount Serene

Hotel in Devikolam with free parking
Along with a restaurant, this hotel has 24-hour room service and laundry facilities. Self parking is free. Additionally, a library, tour/ticket assistance, and a garden are onsite.
Club Mahindra Mount Serene offers 51 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and separate dining areas.

Bathrooms include showers. Flat-screen televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Club Mahindra Mount Serene, you'll be close to Tea Gardens. You'll find features like free self parking, plus a restaurant and a roundtrip airport shuttle (surcharge).
  • Free self parking
  • Enjoy a bite to eat at the buffet restaurant
  • Amenities include laundry facilities and Library
  • 4.9 mi (7.9 km) from Tea Gardens and 5.8 mi (9.4 km) from Anayirangal Dam
  • Airport shuttle service available for a fee
There's a restaurant on site. A library, tour/ticket assistance, and a garden are also featured at Club Mahindra Mount Serene. Self parking is free.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 24-hour room service

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area

Conveniences

  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Garden

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Kitchenette
  • Microwave
  • Fridge

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Club Mahindra mobile app before check-in
For more details, please contact the property using the information on the booking confirmation
Please note that PAN cards are not accepted as identification at this property.
This property requires that guests have proof that they have stayed within India for 14 days prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests are required to download the Club Mahindra app to their smartphones in order to complete contactless check-in and check-out, and room service orders. Guests must upload their required photo identification within 5 days before arrival.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 2000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 10:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests are required to download the property's Club Mahindra mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.
For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.
Outside food is not permitted.

Property is also known as

Club Mahindra Mount Serene Hotel Munnar
Club Mahindra Mount Serene Hotel
Club Mahindra Mount Serene Munnar
Club Mahindra Mount Serene Hotel Udumbanchola
Club Mahindra Mount Serene Udumbanchola
Hotel Club Mahindra Mount Serene Udumbanchola
Udumbanchola Club Mahindra Mount Serene Hotel
Club Mahindra Mount Serene Hotel
Hotel Club Mahindra Mount Serene
Club Mahindra Mount Serene
Club Mahindra Mount Serene Hotel
Club Mahindra Mount Serene Devikolam
Club Mahindra Mount Serene Hotel Devikolam

Club Mahindra Mount Serene Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel for 1 night stay over New year’s eve. Found there was a disconnect between Expedia booking and the hotel reservations. Expedia booking was confirmed but when I called hotel to make a room request they did not recieve any email or confirmation from Expedia. After many phone calls to Expedia and the hotel the issue was sorted. The issue was with hotel’s reservation system. Also the hotel photo shown on Expedia is different to that of the actual hotel. It is misleading. Expedia did not have details or any mention of Gala dinner over New years eve, but we were asked to pay Rs. 3999 per person at check-in, on top of room rate. Issue was resolved after much effort. I would not recommend this property because of the booking/reservation issues and incorrect/missing info on Expedia website about this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property in the mountains with excellent view
It was serene experience like the name of mountain.