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Carmelia Haven Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carmelia Haven Resort

Front of property
Family Villa, 1 King Bed
Fireplace
Waterslide
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
Vandanmedu, Thekkady Idukki, Udumbanchola, Kerala, 685 551
  • Montfort School
    16 min drive
  • Marian Retreat Center
    17 min drive
  • Periyar Lake
    23 min drive

Room options

View all photos for Tree House, 1 King Bed

Tree House, 1 King Bed

Tree House, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 1 King Bed

Family Villa, 1 King Bed

Family Villa, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jaccuzzi Villa

Jaccuzzi Villa

Jaccuzzi Villa

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Poetree Thekkady

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (18)
The price is €234
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Poetree Thekkady

About this property

Carmelia Haven Resort

Boardwalk/promenade hotel with a full-service spa and free breakfast
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Carmelia Haven Resort offers 30 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Udumbanchola hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rithgeham has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Carmelia Haven Resort, you'll be close to Marian Retreat Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, body wraps, or Ayurvedic treatments at Rithgeham
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals and a playground
  • 6 mi (9.7 km) from Montfort School and 6.2 mi (9.9 km) from Marian Retreat Center
  • Airport shuttle service available for a fee
Carmelia Haven Resort offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 2000 square feet (186 square meters) and includes a conference center. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Carmelia Haven Resort. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 3.5-star Udumbanchola hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Kolumban - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Kolumban

Things to do

  • Access to nearby outdoor pool
  • Arcade/games room
  • Bike rentals
  • Bike parking
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's pool
  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (2000 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Hardwood flooring in room
  • Magnifying mirror
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Carmelia Haven Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2500.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: INR 4000
  • Christmas Day (25 December) Gala Dinner per child: INR 2000 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 6000
  • New Year's Eve (31 December) Gala Dinner per child: INR 3000 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 2:00 PM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Carmelia Haven Resort
Carmelia Haven Resort Vandanmedu
Carmelia Haven Vandanmedu
Carmelia Haven Resort Udumbanchola
Carmelia Haven Udumbanchola
Carmelia Haven
Carmelia Haven Resort Hotel
Carmelia Haven Resort Udumbanchola
Carmelia Haven Resort Hotel Udumbanchola

Carmelia Haven Resort Reviews

Reviews

6.2
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

2/10 Terrible

Purnendu

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth
No Wi-Fi any where, I don’t mind that, but, advertising with the statement of free Wi-Fi is a lie. It is not acceptable. I faced no electricity for all night too. No small carts are buggies are available for transport of guests or passengers. Evening walks with iPhone light is scary and impossible on rainy nights. Room charges are too high when there is no phone connection from the room to the front desk, definitely no Wi-Fi. Supposedly, you do not have a Thakkedy SIM card, then you have no communication with the outside world. If something happens in the evening or weekend and you need help, very disappointing to find that the front office is closed. In Kerala this property charge similar to Taj, Green Cove, Kovalam, but no comparison to the view of Taj’s Ocean view or Backwater FREE boat ride or Chef’s special sea fish or an Ayurvedic Spa. Incredible Taj breakfast has no comparison. Will not pay this much money to Carmelia ever again. I canceled my last night out of security reasons. It is not worth for even one night
Stayed 4 nights in Jan 2024

2/10 Terrible

Sagran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor excuse for an Hotel
This is an old run down hotel with a serious need to upgrade or reinvent itself and to become more modern in its styling.

10/10 Excellent

DHULBAGGAR, karaikudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellant
unforgotable

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad staff
worst cave room like u ending up paying for bhoot bangla, 34 kms away from thekkady, and bad staff.

10/10 Excellent

vikramogale, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
Amazing property away from the main areas of Thekkady. Worth a visit!

8/10 Good

Pawan Dhir, Thekkady, Kerala; India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Camelia Haven Resort is set in the most wonderful and enchanting location - among the tea plantation and forests in Kerala. It has its own spice gardens and the Reception staff are pleased to give a free tour with authoritative commentary. We stayed there two nights and had the place to ourselves- including the swimming pool area. We highly recommend Carmelia Haven Resort for a short break or as a stop over on the way to the main destination as was the case with us. Very helpful and courteous staff.

2/10 Terrible

John, North Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Stay away from this dump. Bedbugs are not fun, and you don't want to bring them home.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent outdoors and food make it worthwhile!
Excellent curb appeal and outdoors -- pleasure driving into. Pleasant staff interactions. Spacious and reasonably well kept rooms and bathrooms. The lunch ordered from the menu was worth the wait! I was informed many days ahead that there is a compulsory payment for "Gala dinner" on Christmas eve; I was a bit upset since I don't like anything imposed on it. It turned out to be really great: all four in my family, including two teenagers agreed that the food, arrangements, decor, entertainment, and the service at the Gala dinner was fantastic!

10/10 Excellent

Niriksha Shrimali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carmelia Haven Review
The stay was wonderful and very happy to get a wonderful deal from hotels.com

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
the food selection is not good, the room have insects

8/10 Good

Jagat, Pune, India

Liked: Staff & service, room comfort
Good hotel to experience
If you like nature, you would love to go to Carmelia. Situated within a 55 acre spice state, property offers excellent opportunity to get-away from urban life without much compromising on comfort. We (me, wife and daughter aged 7) stayed in a tree house built on a alive tree aged 125+ years. Tree house little small and not very clean but it was functional. Given some efforts to keep it clean, it can map to any good hotel room stay. Surprisingly, we found no insects even though it rained during mornings and evenings. We saw many birds on the adjacent trees. Service to tree house was little slow, which can be improved. Staff is friendly and polite. Food quality was not good though. We have been there only for a night, so, maybe, got a wrong menu. Property overall is excellent and spending 2-3 days there can be very refreshing and knowledgeable for. Excellent place for picture enthusiasts. :)

4/10 Poor

Sabine, Hamburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
freundliches Personal, gutes Essen, das Resort liegt mitten in der Natur, schöpne Anlage, toller Spaziergang durch den Natuttrail mit Erklärung der einzelnen Pflanzen und Vögel

8/10 Good

Serge, Limoges - France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas grand chose à dire !
Vraiment un cadre charmant au milieu des plantations de thé. Excellent séjour !