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Elephant Trail

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elephant Trail

Outdoor pool, pool loungers
Exterior
Outdoor pool, pool loungers
Exterior
Restaurant

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
35, 5th Mile Post, Udawalawa, 70190
  • Udawalawe National Park
    1 min walk
  • Elephant Transit Home
    6 min drive
  • Elephant Trail Restaurant
    1 min walk
  • Haputale Railway Station
    98 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed, Park View

Deluxe Room, 1 Double Bed, Park View

Deluxe Room, 1 Double Bed, Park View

  • 33 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Park View, Garden Area

Standard Double Room, 1 Double Bed, Park View, Garden Area

Standard Double Room, 1 Double Bed, Park View, Garden Area

  • 33 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

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Property grounds

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Spa
Kids pool
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4.3 out of 5, Excellent, (45)
The price is €92
for 1 night
includes taxes & fees
6 Jan - 7 Jan
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About this property

Elephant Trail

Hotel in Udawalawa with free breakfast and free valet parking
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a poolside bar, a coffee shop/cafe, and concierge services are onsite.
Elephant Trail offers 14 accommodations with fireplaces and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Elephant Trail. During your stay, you're just a quick walk from Udawalawe National Park. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare, and a concierge
  • Onsite recreation includes bike rentals
  • Steps from Udawalawe National Park and 10 minutes by car from Mau Ara Lake
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a library, and a terrace are also featured at the business-friendly Elephant Trail. Self parking and valet parking are free.

Guests are served free continental breakfast daily from 7 AM to 10 AM.
Elephant Trail has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Fireplace
  • Free newspapers
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Elephant Trail

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Elephant Trail Hotel Udawalawa
Elephant Trail Hotel
Elephant Trail Udawalawa
Elephant Trail Hotel Sevanagala
Elephant Trail Sevanagala
Elephant Trail Hotel
Elephant Trail Udawalawa
Elephant Trail Hotel Udawalawa

Elephant Trail Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 8 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

JIM

Stayed 2 nights in Mar 2024

10/10 Excellent

Manotharan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and they were very helpful. The hotel is located near the national park which was very convenient.
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Great location, basic accommodation
The hotel was good value for money, and was extremely close to the park which was great (and meant not such an early morning) however we struggled to sleep because of a dripping overflow and loud noise from the fridge throughout the night.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Little bit older and shabby but close to the national park. Ok overall
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No frills but great service
The hotel was no frills and the WiFi only worked in a corner of the bathroom. The bed was very bouncy but other than that the pool and staff were wonderful. It is not a luxury hotel but good if you are visiting the area for a night to do a safari.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location if you looking to go to the national park which is few minutes away. Dinner was very good here. Room was nice but could use a screen door perhaps to keep some of the bugs out. The Wifi was down while we were there but we didn't need it much as one of us had a local sim card.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fantastic location for the national park which is why we stayed here. Food & astmosphere leave a lot to be desired but the room was clean and had what we needed.
Stayed 2 nights in Sep 2018

6/10 Okay

Scott, Kuwait

Liked: Staff & service
Well situated but do not expect luxury.
The Elephant Trail is perfectly located for entry to the Udawalawa National Park. We arrived after travelling from Nuwara Eliya and were pleased with the appearance of the hotel, however the front desk staff speak limited English. Helpfully, one of the staff carried our bags for us which was a nice touch and we were able to sign up for the safari experience (which is owned by the same company as the hotel). Our room was okay with basic essentials like a shower, bed and TV plus a balcony. However, the sink in the bathroom had a lot of dirt in the plug hole and on the second day dirty water came up the hole after I had just finished shaving. Also, the shower pressure was awful and the temperature switched back and forth from cold to scorching in a matter of seconds. Furthermore, the lack of WiFi in room did get annoying but I realise this is a first world problem and the environment we were in is stunning. On site, there is a restaurant (do not go next door as we found flies in our onion soup) and they offer a decent enough menu for Sri Lanka with a good variety of drinks. Our food was average and reasonable but the fact that you have to pay by cash does leave a bit of a sour taste as it means you need to be carrying a lot of rupees if staying for a while. All in all, it was an average hotel in a beautiful setting which could do with some upgrades: WiFi in room, decent showers, sinks being fixed, better food and the option of card payments.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Well located for safari, but only 1 night as the hotel is only adequate.
Stayed 2 nights in Apr 2018

6/10 Okay

Alex, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Basic hotel, organised great safari
Hotel is basic with all amenities required but is in excellent location very close to national park. Hotel itself is tired and shower mouldy but room otherwise fine. Breakfast and food ok. The staff were helpful and organised a fantastic safari for us with Niluka safaris and recommended restaurants etc and were helpful in booking taxis.
Stayed 2 nights in Apr 2018

4/10 Poor

Merryn, UK

Disliked: Staff & service, property conditions & facilities
Terrible experience with safari and poor staff
We organised our safari through the hotel when we arrived - we paid for 'package 3' and were told we would have a morning and evening safari. When we got back from our morning safari we were told we would have to pay the whole £40 again plus the £30 entrance fee. The staff at first refused to accept that they had explained to us we would have both drives and then shrugged - it was a really poor experience and the staff were very rude. We couldn't have been more disappointed with the service and the failure of the staff to accept they were in the wrong and had lied to us about what we paid for.. couldn't recommend less.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor hotel, good location
The hotel is well located, however is very dirty throughout. The pool is merky and i dare not venture in to it, the rooms are run down and not maintained. The bedding was dirty, with the shower not cleaned for some time, the bins within the room had not been emptied and the sheets unchanged from previous guests. I would advise against as overall experience.
Stayed 2 nights in Apr 2018

8/10 Good

Jess, from England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and very close to Udawalwe Park
We stayed in one of the deluxe rooms for one night to be close for our safari. The bedroom was clean and big, as was the bathroom - fantastic shower (one of the best we have had whilst in Sri Lanka!). The staff were very accommodating, they made us a “take away” breakfast as our safari jeep picked us up at 5:30.
Stayed 1 night in Jan 2018

6/10 Okay

sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in need of redecoration.
This hotel was ok. Overpriced for the state of the rooms which were in quite poor condition. It seriously needs to be painted and cleaned up a bit. The Staff were very helpful and fixed our toilet that wouldn’t flush quite quickly during the night. Some of the staff at reception however had difficulty understanding basic English.
Stayed 2 nights in Dec 2017

8/10 Good

nazarulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and well priced, close to safari
Spacious room with very high ceiling. Close to Udawalawe national park which is convenient for safari. That makes the property away from everything else. Have to dine at the hotel restaurant but luckily the food was good and reasonably priced. No wifi in room and very limited in lobby, guess comes with the remote location. Some room service/restaurant staff speaks very minimal english which makes communication rather difficult

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Lovely room, need to improve facilities
Compare to alternatives, Elephant trail was a lovely looking place with good rooms. However, it let's itself down on - Music playing constantly 08:00 in restaurant area. Plus music is poor quality pop, heard Celine Dion multiple times - When sitting out to read at back of hotel veranda, strong petrol fumes - staff poor English and not helpful on advising safari. Felt being ripped off

2/10 Terrible

anand, bhopal,india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible staff
The hotel has no idea what service means.we requested for simple veg dhal curry and white rice four hours before dinner and they flatly refused. With great difficulty one of kitchen chef gave us food after lots of delay. Same story in morning time.we were so fed up we checked out after 1 day though we booked and paid for 2 days. This experience was just opposite to our excellent stay at midky hotel,nuwara.

8/10 Good

Wendy, Coffs Harbour, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Udawalewe National Park
Used the hotel as a base for a safari into Udawalewe National Park.

8/10 Good

Aaron , Colchester, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with a Little Luxury besides Udawalawe

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Basic facilities in a "deluxe" room
A brand new hotel, close to Udawalawe park. The "deluxe" room lacked anything deluxe, include a lack of hot water, the "view" from the balcony was of a solid wall that housed the kitchen and the "wifi" was non-existent. For the money charged, stay somewhere else.

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prijemne ubytovanie
Vrelo odporucam. Prijemny hotel, skvele jedlo. Super cena za ubytovanie.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Younghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018