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4.3 out of 5

"Beautiful setting. Romantic villa was a little smaller than expected and not open to any sunlight " More

By a verified traveller on Wed 28 Aug 2019

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Grand Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa (Residence)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Governor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Romantic Villa, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at The Mansion Resort Hotel & Spa, you'll be within walking distance of Ubud Palace. Free WiFi in public areas, free valet parking and a free area shuttle are available.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the 5 outdoor pools
  • Indulge with Ayurvedic treatments, facials or body wraps at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute drive from Ubud Palace and a few minutes from Ubud Traditional Art Market
  • Free local-area shuttle service

The Mansion Resort Hotel & Spa ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Mansion Resort Hotel & Spa

Everyone (3) Couples (8) Family (1) Other (1)
2 out of 5
Some of the staff are very friendly. But sometimes the staff can just stand about chatting rather then being attentive and clearing away dishes after the person had left which results in insects. Examples: My drink which was handed to me had three ants inside and on on the outside of the glass which could only have come from the bar counter or serving tray. At breakfast the salad had been left uncovered and as covered in flies. On both occasions staff were standing about and both of these could have been avoided with a bit of care and attention. The Governor Suite was very nice and clean.

Posted by on 2 Oct 2019

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4 out of 5
Beautiful setting. Romantic villa was a little smaller than expected and not open to any sunlight

Posted by on 28 Aug 2019

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5 out of 5

Amazing!

Stunning hotel with really friendly staff! The buffet breakfast was included in the price I paid and I was impressed with the selection every morning. The onsite restaurant is also delicious, more than you would pay in town but worth it in my opinion! The hotel is walkable to and from the town but it is quite far, I didn't find this a problem though as they provide a regular free shuttle which I used on many occasions! Absolutely would reccomend this hotel to anyone staying in ubud looking for a bit of luxury, the only problem you might have is deciding which of the 5 beautiful pools you want to take a dip in each day!

Posted by , from UK on 27 Jul 2017

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5 out of 5

Nothing was too much trouble!

Wow! What a great place - totally chilled, totally beautiful. I loved every minute of my stay!

Posted by on 16 Apr 2014

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4 out of 5

Great for me

I didn't want to be stuck In ubud as I was visiting a friend in the middle of the island daily... the hotel provided me with a reasonably priced driver daily, and so the relaxing afternoons by the pool were perfect for me. The staff couldn't do enough to help and the room was very comfortable. I think I got a great deal, and for the price, I would highly recommend.

Posted by on 16 Aug 2013

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4 out of 5

Great funky hotel, something different

The hotel is an experience. Huge, but you barely meet anyone so feels very cozy and peaceful there. Nice swimming pools, however, we did not manage to get a swim due to being out all day long. We were first put in a room at the very end, near the gallery, where the guys started works early in the morning...it woke us up of course. Also, the internet did not work there. When asked, they gave us another room which was better for us. What I loved about both rooms was the bathroom. Huge bath tub, rainshower. We had a dinner at their restaurant the first night. The menu had a lot of international dishes so we had to ask for their lunch menu as we only wanted to eat local food. The restaurant was absolutely empty...apparently everyone else was in the town. We had some springrolls, which were nice, fried rice dish the name I cannot remember (was ok only), then fried duck which was a total disapointment. It was so dry and crisp, we could not cut it with a knife. When we asked the waitress to cut it for us, she simply provided us with a knife (yes, a knife) Maybe it's good there was no other guests in the restaurant as we ate the duck with our hands... The next night we were eating in town: better food at a fraction of the hotels price. The other problem was the staff could not understand English well. The breakfast was good, same selection every morning but nothing to complain about. Nice service, too. The hotel provides a shuttle to town centre which is great. But you can always get a taxi We did not use the spa as it was very expensive to compare with outside. You can get a massage in town for 8-10dollars for 60min. And a good one. I would recommend this hotel as it was so different to all other hotels. It was beautiful and peaceful. We got huge discount on this site so it was worth the price. Next time I might check the hotels walking distance to town - this one was 15min drive away

Posted by on 11 Jun 2013

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4 out of 5
- personnel au top - choix des piscines - spa (malgré le prix élevé pour le pays) - salle de bain dans le bangalow

Posted by on 16 Aug 2019

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4 out of 5

Schöne ruhige Hotelanlage

Das Hotel ist sehr schön. Die Anlage ist gross, mit verschiedenen Pools, und die zimmer sind schön eingerichtet. Es gibt mehrmals täglich einen Shuttlebus ins Zentrum von Ubud und wieder zurück. Das Morgenbuffet hat mich micht überzeugt! Da gibts sicher Besseres in der Umgebung. Einmal assen wir à la carte zu Mittag dort, was leider wirklich nicht fein war.

Posted by , from Schweiz on 8 May 2018

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5 out of 5

Very nice pools

We loved the food in the hotel, the salmon wss very good. The service was excellent, they organised our boattrip to gilli.

Posted by , from switzerland on 27 Aug 2017

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4 out of 5

très bon séjour

Accueillis des l'arrivée par le manager français qui prodigue de très bons conseils, très beau site, zen et calme, le parc ainsi que les piscines sont superbes, très en harmonie avec la région, un service de navette fait le trajet hotel-centre d'Ubud toutes les 2h, parfait! Une note toute particulière à l'ensemble du personnel très poli, souriant et serviable! ... Il manquait juste un petit coffre fort dans notre chambre... Allez y les yeux fermés pour passer un agréable séjour !

Posted by on 14 Aug 2014

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About the The Mansion Resort Hotel & Spa - CHSE Certified

Location Jl. Penestanan, Sayan, Ubud, Bali 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Mansion Resort Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. A children's pool, spa services, and a library are also featured at the family-friendly The Mansion Resort Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Ubud hotel.

  • 79 guestrooms or units
  • 3 levels
  • 5 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2003
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Mansion Resort Hotel & Spa offers 79 accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Ubud hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Microwaves and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave available
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Indochine Dine N Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Cafe La Terrace – This café serves breakfast, lunch and dinner. Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Bicycle rentals nearby

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including Ayurvedic.

  • Hot tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Mansion Resort Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at The Mansion Resort Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: OVO and PayPal

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, OVO and PayPal.

  • One child stays free
  • Mobile payments
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • OVO
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • PayPal
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 550000 (one-way), (up to 12 years old)
  • Rollaway bed fee: IDR 500000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mansion Resort Hotel
  • Mansion Resort Hotel Ubud
  • Mansion Ubud
  • Mansion Hotel Ubud
  • The Mansion Hotel Ubud
  • The Mansion Resort Hotel & Spa Ubud, Bali
  • The Mansion Resort Hotel And Spa
  • The Mansion Resort Hotel Spa

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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