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5.0 out of 5

"We travelled around the whole of Bali and stayed in two different hotels. Alaya Ubud was one of the best hotels i have stayed in and the staff are ama ... " More

By a verified traveller on Sun 29 Oct 2017

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Deluxe Room (With 1 x Airport Transfer)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (Connecting Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Exclusive Room (Alaya Room with 1x Airport Transfer)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (Connecting Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Alaya)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Alaya Resort Ubud's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Ubud Monkey Forest. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free WiFi
  • Free valet parking
  • Enjoy Indonesian cuisine while dining at Brasserie Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages or body treatments at DaLa Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, yoga classes and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute walk from Ubud Monkey Forest and a 2-minute drive from Ubud Traditional Art Market
  • Airport pick-up shuttle service available for a fee

Alaya Resort Ubud ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alaya Resort Ubud

Everyone (2)
5 out of 5

Perfect hotel

Pros: Location The room Cleanliness Staff
Cons: More vegetarian options on the menu
Location: a five mite walk from the monkey forrest, and a ten minute walk from the main market
We travelled around the whole of Bali and stayed in two different hotels. Alaya Ubud was one of the best hotels i have stayed in and the staff are amazing!

Posted by , from England on 29 Oct 2017

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5 out of 5
Belle chambre belle décoration Personnel agréable Super piscines

Posted by on 20 Feb 2023

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About the Alaya Resort Ubud - CHSE Certified

Location Jl. Hanoman, Ubud, Bali 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Alaya Resort Ubud offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Spa services, a library, and a terrace are also featured at the luxury Alaya Resort Ubud. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free valet parking is available. This 5-star Ubud resort is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2013
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport pick-up
  • Parking: Free valet parking

Room Amenities

Alaya Resort Ubud offers 106 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Brasserie Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Safari nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

DaLa Spa has 6 treatment rooms, including rooms for couples. Services include massages and body treatments. Guests under 14 years old are not allowed in the spa.

  • Body treatments
  • Number of treatment rooms 6
  • Minimum age to access spa is 14
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Alaya Resort Ubud offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Property does not offer on-site COVID-19 testing
  • Cashless transactions are available
  • Contactless check-out is available
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 8
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Smoke detector
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 292875 for adults and from IDR 140580 for children
  • Airport shuttle fee: IDR 908000 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alaya Hotel
  • Alaya Hotel Ubud
  • Alaya Ubud
  • Ubud Alaya
  • Alaya Resort Ubud Bali
  • Alaya Ubud Resort
  • Alaya Resort

You should know

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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